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Do you have at least one valid contact phone number on your Digital Life account?

A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.

Questions

 • Other

1.1K

1

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How do you cancel if your AT&T phone breaks up too bad to even talk to anyone and no chat support?

HORRIBLE! I would have cut it off weeks ago if there was a way to be in contact. Wireless hotspot drops every call, no one can hear anything.

Questions

 • Wireless Account

124

8

0

0

Worst Customer Service I have EVER received at AT&T

I called to pay my bill over the phone as I have done every month for the past sometime now. I then realized that my bundle pricing must have expired, as my bill was almost $100 more than it usually is. I asked for customer service, and was conected with a person. This person gave me a billing/inter

Questions

 • U-verse TV Account

261

3

0

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I would like (need) Internet, Please!

I've been trying to get Internet installed at my house for over a year now.  On a weekly basis, I chat with customer support and its the same answers: sign up for updates regarding Internet in your area (I've have not received any emails regarding any type of status), purchased an hotspot device a f

Questions

 • AT&T Internet Account

276

1

0

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Double Billed and now getting a bill for "canceled contract" HELP!

Opened an account for my new business in October 2014.  After receiving 2 bills in the same month, one at my home address (where I wanted all bills to come) and one at my place of business, I contacted at&t customer service.  I stated to customer service that I was getting double billed or billed fo

Questions

 • U-verse TV Account

443

1

0

0

"Unblock" an email contact so it shows up when Composing New Email

I accidentally blocked a name/email address that came up as a suggestion when composing a new email. This is a co-worker so I am frequently sending emails. When I start to type her name when composing a new email, no suggestions come up. I deleted the contact and entered it again, restored it under

Questions

 • AT&T Internet Email & Security

112

5

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Contact AT&T E-mail team

How can I contact AT&T email team? Can I get their email address?

Questions

 • AT&T Internet Email & Security

458

3

0

Live Chat Closes an Hour Before Actual Close?

I am unsure whoever regulates customer service issues at ATT. However, if ATT places a "Chat with AT&T" button and prints acceptable hours at least have the common courtesy to abide by the terms of your own services. It is utterly ridiculous and sloppy to post various closed messages (

Questions

 • Wireless Account

83

1

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Rural Internet Fiber Installation

Good morning, I live in a newer rural subdivision in the Black Creek, Wisconsin area.  Our only options for internet are fixed wireless (slow speed) or cellular (fast but expensive).   We have a rural subdivision with 14 houses, off of a county road.  About 3 weeks ago, i noticed ATT was installing

Questions

 • AT&T Internet Installation

898

2

0

Iphone selling issues

If I bought an iphone, and the actual phone was paid off, but the person who sold me the phone was still in contract with AT&T and stopped paying their bill, is the iphone locked from use on any network including AT&T till the person pays off their contract?

Questions

 • Apple

89

1

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Digital Life-Timed programs

I would like to be able to set up a specific time in the day/night to be able to program my Digital Life alarm system. Such as, program from 7pm to 7am, that once the front door sensor shows open, that my my dimmer light comes on. It seems that we can only set up once the contact opens, that the ano

Questions

 • Apps & Programs

451

3

0

0

Address book contacts deleted in one shot

I need to delete all my contacts in my address book site - all in one shot. I am moving contacts over from another phone. When I imported as a contact card file, there were lot of errors in it. The numbers are in but when I dial, I am getting invalid number error. So now I converted the file to .csv

Questions

 • More AT&T PREPAID Discussions

232

1

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Adding contacts to email address book

I have been trying to figure out how to add contacts to my email address book. First let me say, if I send an email to someone, the next time I try to send them something, I type a couple of letters, and the name pops up, so it is being saved somewhere. However, I am not able to open an address book

Questions

 • AT&T Internet Email & Security

1.1K

2

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Several calls made, no follow up as promised.

I signed up for AT&T internet online on June 28, 2017 with an install date of July 3, 2017. I have ALL my emails. I signed on for a promotion to which I could make the initial install and service payment in installments (sure why not?) and would receive a $50 visa gift card. Fast forward to first bi

Questions

 • AT&T Internet Account

184

3

0

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Forgot username + password + contact email and ZIP code not working

So I forgot both my username and password on my AT&T... I get email updates from AT&T on two separate addresses, but neither worked as my "contact email" (I'm being contacted on those emails so at least one of them should work? I don't know. Also apparently I used one of them to successfully reset m

Questions

 • Online Account Access

814

3

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Accepted Solution

Official Solution

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How To Contact Collections - Resource Information From AT&T

Learn how to contact our collections and more Thank you for visiting the AT&T Community Forums. We understand knowing who to contact is key to resolving your questions and concerns. Contact Our Team Directly! For collection-related inquires, contact our team at 1.800.947.5096.   N

Questions

 • Wireless Billing

36.4K

1

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Accepted Solution

Official Solution

Don't let a contract tether you down - get AT&T Prepaid

You don’t have to be tied down With AT&T Prepaid, talk when you want, pay when you want, and turn it off when you want! Check out the great plans and phone choices to see which one works for you! Perks:No contract – use your service when you want, turn it off when you don’t.On holiday? – If you are

Questions

 • Plans & Features

7.1K

3

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