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No Lights on BGW210, and no Internet connection.

Woke up today to no Internet connection. Checked the modem and none of the lights were on. I unplugged it plugged it back in, nothing. I tried using different outlets, again, nothing. I don't have any other cords to try it out and leaving the house and getting one isn't an option currently. I'd appr

Questions

 • AT&T Internet Installation

1K

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I have no service: THIS QUESTION IS ABOUT DATA AND MESSAGING

THIS QUESTION IS ABOUT DATA AND MESSAGING   I have th Pantech Link Go phone but I can't acess the web or AT&T Messenger. Everytime I try it says server not found. My friend also told me that if the 3G icon wasn't orange then the 3G wasn't working. Is there something wrong with my phone? Do I need to

Questions

 • More AT&T PREPAID Discussions

1.3K

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Official Solution

Wireless Receivers Losing Connection

I'm decently technical, which is why I'm asking a question here as opposed to calling ATT.We have had Uverse TV and internet since early 2013, and love the service. I have one main wired reciever in our living room and two wireless recievers in other rooms of our house.I've found the wireless receiv

Questions

 • U-verse TV Equipment

20.8K

31

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Wifi problems

So about a month ago i started having problems connecting to my wifi. so i updated everything on my computer and was troubleshooting with acer support (my laptop is an acer aspire V) nothing was working so i decided to send it in to be repared. it got back today and on the service report it said "So

Questions

 • AT&T Internet Features

6K

6

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Official Solution

Dropped Calls & Low Signal - Technical Support From The AT&T Community

Zero Bars or No Network HelpMany things can affect your wireless signal, some will surprise you! Learn about what can affect your wireless signal, and what you can do to improve it. Signal Loss - Is It Us or Something Else?Environmental Factors - Dead ZonesAt my sister’s house, there is one sp

Questions

 • Network Coverage

88.8K

41

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Vampire attacks: the connection goes down at sunset, up at sunrise

Short form: is switching from coaxial to CAT5 actually likely to help with nighttime interference?  How do I run the cable inside? Should I buy any special CAT5 or just let AT&T provide it? Yeah, vampires don't exist, but if someone here tells me to rub garlic on my coaxial cable, I will, just in ca

Questions

 • AT&T Internet Equipment

3.4K

8

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Official Solution

Samsung Galaxy S4 losing connectivity to network

Periodically, my Samsung Galaxy S4 loses connectivity to the AT&T network. This happens in known strong-signal locations. I'll notice I'm disconnected from data network and not receiving calls, texts, new voice-mail alerts, etc. When this happens, phone generally shows zero/one bar. I'll reboot the

Questions

 • Samsung

23.3K

11

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Bye-bye AT&T U-Verse Internet

After several years of AT&T U-Verse Internet, I can't believe I am going back to Comcast.  Comcast may have absolutely awful customer service, but at least they have connectivity, which AT&T U-Verse Internet lacks. For months now, I have been complaining about not being able to use several different

Questions

 • U-verse TV Account

636

1

0

Wi-Fi connectivity issues with LG Stylo 3

My phone, the Stylo 3, will connect to my home AT&T Wi-Fi for a few minutes but disconnect shortly after with the error message "unable to connect to _______(my wifi name)" It usually stays connected after I remove my battery and put it back for longer, but this has not proven a permanent solution .

Questions

 • Android

681

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Wi-Fi or Connectivity

Is there Wi-Fi on an LGB 470? How do I connect an LGB 470 gophone that is offline to AT&T.com for multi-line discount?

Questions

 • Android

123

2

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Ongoing Issues with new Fiber Install

Hi guys, I've used you guys at previous residences and had no issues, but I just moved and at the new residence your home fiber service has had consistent connectivity issues. I've been here about a month, and right from the beginning I would have Internet outages, daily at first, then every few h

Questions

 • AT&T Fiber Equipment

847

7

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SIM card not able to connect to network...

I recently bought a replacement phone from amazon, I have my ATT sim card in the phone. I cannot connect to the AT&T network though. I search for and attempt to connect to networks and i get the message "Your SIM card does not allow a connection to this network".I just spent a ton of money on the ph

Questions

 • Android

1K

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Internet Connectivity Failure

Over the last 90 days one of my VDSL lines started to go down and the second one taking errors. AT&T dispatched 5 different techs. Every one required a one or two hour session with a tech support agent on the telephone explaining what the previous one had done. They kept little or no notes of the pr

Questions

 • AT&T Internet Installation

158

1

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Galaxy S8+ No Network Connection After Android Pie Update

Hello,My Samsung Galaxy S8+ refuses to connect to the cell network after the Android Pie update that I was given yesterday. I've tried the following to fix it:Reset APN settings to defaultReset Network SettingsFactory resetThe phone still will not connect to the cell network. I have 3-4 bars but the

Questions

 • Android

631

3

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Gear S2 losing number sync when phone and watch lose Bluetooth connectivity

First of all, I have spent much time with AT&T Tech Support on getting the watch and phone in synch to start with. I have a Samsung Galaxy S7 and a Samsung Gear S2 Sport. Whenever I walk off from my phone far enough for the Bluetooth signal to drop, the number sync drops as well. Every. Single. Time

Questions

 • Wearables

261

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AT&T Wi-Fi Connectivity Issues

I'm having issues with Wi-Fi connectivity in my apartment. The issue only occurs with Wi-Fi. I have my Roku and computer hooked up via ethernet cables. When using safari on my iPhone, sometimes web pages wont load when I am connected to the Wi-Fi. Sometimes I will have to turn the Wi-Fi on my phone

Questions

 • AT&T Internet Features

110

2

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pairing a 4920 with a Netgear N300.

An ATT installer 'gave' me an air ties gratis to make the installation easier. That was when I was with Uverse. Now I'm a Roku/ Youtube tv paired with an old NG N300 Xfinity wifi pilgrim. If I just plug the air ties in I see it as a separate network (not useful?). I don't notice any effect on my wif

Questions

 • AT&T Internet Equipment

250

0

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not connecting to network

i've got two thinkpads.  one conncts to my new att u-verse wifi, the other one won't.  the one  that won't connect recognizes the signal, shows it full strength, but won't connect.  it connected to my previous router without issue and when i turn on the mobile hotspot on my phone, it connects withou

Questions

 • AT&T Internet Equipment

493

3

0

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Cannot connect to one particular website

Has any one had a problem connecting to one particular site?  I read that this is an issue with the router.  I have netgear 7550 and it has an address for both Vip 4 and Vip 6.  I read on other sites where there can be an issue with the Vip 6.  However, when I disable this, I was unable to connect t

Questions

 • AT&T Internet Security

517

4

0

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LG G5 not staying connected to 4g-lte

I have a new LG G5, under android 7 am having an unusual connectivity issue.  I will be connected to 4g-lte, sitting in a place with fine 4g-lte service, and at some point, the connection drops down to "H" and pretty much stays there indefinitely, until I do one of the following:1) Restart the phone

Questions

 • Android

4.7K

11

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