Hi AT&T, we moved apartments 6 months ago, and finally had AT&T service of a whopping 3 bars (our last place had none, for 2 years), there is a neighboring building being constructed, which is now on floor 2 of 6 of construction and our cell service is now down to 1 or 0 bars. How does AT&a

Hi, I used to be an AT&T customer, had the service for 6 months, paid my device off in full already, and have had the device for 6 months now but I am still unable to unlock my device on the portal. I have no outstanding payments and am no longer in the US (and won't be returning for an extended

Testing from the ATT device points to issues with line quality. Pingtime / latency goes from previous average 1.3 MS to 3+ ms .. so almost triple .. thrput drops .I have rebooted the device .. and rested .. same results .. suggest this is comeing from ATT side.No way to report .. no way to log a tic

I have been very happy with my ATT Fixed Wireless for several years, but in early May 2022, my internet went out and no one on the main customer service or technical service lines will help me. I have even asked to have a repair person sent to my home but they refuse.  The standard answer I ge

Att Microcell is needed in our area due to lack of cell towers. Have used for 7 years with no issue. This year because we did not return within 6 months, it was deactivated by ATT.    Still need as only get 1-2 bars service.   Cannot find how to reactivate.    Any sugg

Cannot get help with AT&T 1800.288.2020 or Chat to fix the internet timeout. First tried to use the online chat which direct me to a webpage to troubleshoot the connection. As expected it didn't find any error and have an option to restart gateway. Proceed with the restart didn't help the issue.   

I have been using the network in this phone for a more than a year and I been having this message since yesterday

So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues.  I've restarted the entire system multiple times.  The problem is most noticeable on TV where you wi

In the app for the Harman Spark device, a user can store telephone numbers for emergency contacts. Since any wireless phone can call 911, what would prevent the Spark from using the 911 emergency number as a contact? If it were impractical to use the current Spark app from using 911, would it be

I have slowly been losing the connections to the pop server (pop.att.yahoo.com). I talked with ATT staff a while back and they gave me the same settings I was already using. They couldn't seem to help me. Slowly I have been losing these connections. My fix was to forward my ATT email accounts to on

I have recently had DirecTV installed in my home. Genie Gen 3 receiver, plus three minis, and a wireless video bridge. At the same time I have contracted with AT&T for cell phone service with two smart phones. Also purchased a hotspot ZTE AT&T velocity. My question is; can my DirecTV be connected to

I have the Arris BGW210 modem provided by AT&T and I want to be able to connect my own router to see if I can get less ping when I play games because the other router I have is gaming specific so I would like to know if changing the router would help get less ping or I would have to talk to AT&T to

Is it possible to get a one for one Wifi Router replacement?  I consistently have to reboot it, change channels, restart it, etc.    I would buy my own but I understand ATT does not allow this, sadly.   My issues happen regardless whether I am connected through Wifi or stra

I am attempting to install my new equipment (BGW210 Gateway) and have followed the instructions on the smart home management app. However, the broadband light blinks red during the activation and then the activation fails. The Power and PON lights on the at&t box are green, and the data li

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

Need to switch service to new phone

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

So my main DVR in living room seems to be mostly reliable.However, the extra tvs in bedrooms using wifi have some issues. When watching regular tv, there are frequent blurs that move ahead a few seconds of a show. Almost a freeze but not quite. When I playback using the DVR, it is much worse. Shows

My ATT.net email account stopped recognizing my password and I would create a new password every time I logged in. This was over a period of a couple of weeks. A friend said she'd had the same problem and solved it by deleting the account and then starting it up again. A week ago I believe I delete

I can't any longer receive or text group chat with T-Mobile customers, it was working fine before. I tried a software update, resetting network, several reboots all did not work. Please help. I have iPhone 12 pro max.