Can anyone tell me why I am getting a 192.168.1. address on my WAN connection when using IP Passthrough? I have read many questions and answers on this forum and the AT&T tech responses always say that we should get a Public address on the WAN port of my router. I know that the 192... subnet i

On several occasions, after reading a long article of interest, I get disconnected by AT&T and have to find the article again and scan through everything I've read to get back to where I was before. Why does this keep happening? Is there something that can be done to prevent this? I am not doing

i was reading a thread ab trying to decrease ping, but it's old so I'm posting this as a stand-alone question. I wanted to clarify.... basically as long as my system is running well there is nothing I can do to drop my ping since it is related to distance and the servers I'm connecting to right? &

Since my fiber installation, my Brother printer/fax (MFC-L2717DW) isn't found on the network. The installer didn't leave the box (which apparently should have a special phone line) or any instructions. 1: Do I need the special line cord; 2. If so, how can I get one (and the instruction booklet); 3.

I want to run a direct-burial ethernet cable from my AT&T hotspot model IFWA40 out to another outbuilding which will be my home office. I can't find anywhere which category ethernet cable (cat 5, 53, 6, 6a, 7, 8 etc.) to use. There are so many now. The distance between the hotspot and the outbui

AT&T Nokia Cell Booster stopped working a couple days ago. I have it connected to a switch that is connected to my starlink router. No power outages or any issues of that nature. I have reset the booster, deleted and re downloaded the cell booster app, re registered the booster. All lights are l

I know this has been asked and answered many times, but many conflicting answers exist. Here is the scenario I'm trying to impliment if anyone wants to comment. My environment: BGW320 Gateway Router /29 static IP addresses What I want to do is have each public IP address go to a different ro

I am trying to help an elderly person get her landline reconnected. For some reason it was disconnected over a year ago. She ended up having her phone number transferred to a cell phone, but has been unable to use the cell phone and has been without any phone connection for a year. Recently her heal

For years my LG TV has been connected and working fine with it's Cisco ISB 7005. Three days ago the receiver to our Samsung TV was replaced and brought on line.  Suddenly the LG TV can not connect. Message: "This set top box does not match the account settings."  The ISB 7005 is not liste

I can connect my HP Laserjet Pro 8600 Plus to my BGW320-500 router, via Wi-Fi, either using WPS, Pin or SSID and password. Either way the printer status is connected; IP address of 10.0.0.155 Network: (my network SSID) Host name: HP33F2EF. MAC address 2c:59:e5:ec:fe:bf Wireless Direct: Off

All the guys at work use ATT postpaid and get excellent data/service offshore in the Gulf of Mexico. I bought a pre-paid eSIM and it worked great while we were in Port Fourchon. However, once we arrived at our work location offshore the data no longer worked. Although I still have 4 bars, and all m

​​I am writing to express my frustration with the lack of coverage provided by AT&T in Canada, specifically in areas where Bell, Telus, and Rogers have no coverage. As a current AT&T customer, I am currently visiting Canada and I have found that the only network available in my area is Video

I've contacted att multiple, and I mean multiple, times about my fixed wireless internet. Some calls lasting for hours, being transferred until my head spun, talking to techs who have no clue what's going on. I've argued the fact that my equipment is registering more data than we are actually using.

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

Does anyone know of an upgrade to the model stated in the subject line? I have had it since the start of service, roughly 2 years.  That is a long time in the tech world, so i figured I ask techy's :)

Are we able to use a mesh system (eero) with the new ATT air? I plugged the Eero unit to the back and it works. Only issue is that the Eero network is not getting the same download speed as what I’ve been getting if I connect directly to the ATT Air. Isn’t the mesh suppose to match the same download

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Someone was working on a fiber junction in back of my house. I suspect it was an ATT Technician but I didn't get outside in time to talk to him. He left the junction cover loose and not secure, with this black fiber cable loop sticking out. Who do I contact to have this fixed properly?

My dog chewed my green cable on half. what are the specs for this cable so I can replace it? im running a BGW210.

I just upgraded from the router/gateway I used to used in my office to the newer AT&T 2G gateway which was installed in my garage next to where the main fiber line comes in. The office’s wall Ethernet comes down into the garage and is connected to the gateway itself. My question is, is it possib