Hi I bought an iPhone 12 online for my ddaughter, it was said to have been in great condition and carrier unlocked. Which was was lie because my daughter tried to out her sim in and it wouldn’t let her activate it cause the sim wasn’t supported my the provider, at first we didn’t know who the origin

IT KEEPS HAPPENING!

I recently installed an extender to ensure the signal strength was strong enough throughout the house. I have noticed however, that the laptop in my office, even though it is close to the extender than the router is connecting to the router and sometimes will get a spotty connection on 5G. Is th

Pretty much all smart devices in my house use the 2.4Ghz. My AT&T modem (w/Fiber service) had a single SSID and I believe it routes to either 2.4 or 5ghz automatically. So far I have been able to connect most smart devices but two, in particular, the smart LED light strip controller and our kitc

I have a ZTE k88 from att&t I'm un saudi Arabia and mi sim card is STC Ir reconize the sim and carrier, i can send sms but everytime that i try yo call don't allow me to do ir. And i can't receive calls either. Why?

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

Called AT&T about bad/intermittent Netflix movie loading and connecting on 1 Samsung smart TV only. Hulu loads perfectly, but Netflix claimed they need more speed? bandwidth? than Hulu, and that poor wifi signal is the problem. AT&T support supposedly did something to my router, remotely, but no imp

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

I've had the white M-cell 3g for about 2 1/2 years without a problem, until I upgraded to the iphone 6. I have been obsessively scouring the internet like it's my job for the solution to no avail. So far I've tried: 1. Disconnecting wifi / mcell, turning off phone2. Resetting mcell3. toggling airpla

Hello I use a cloud based software that requires I connect to a specific server. But when I try to connect I get an "unable to connect to server" message. I am not having any other online problems and I've already tried restarting my gateway and rebooting my computer and trying different browsers

I'm moving into an area where, according to both the availability tool on the website and the customer service line, Internet 18 is the only service that is available. As a result, I have a few of questions that the customer service rep I talked and the rep at the retail store was unable to answer:

Hello, I was thinking about buying a Samsung Galaxy A72. I'm having a problem with my location where I can only use AT&T, so I have to make sure that it'll work. Before I have bought a Samsung Galaxy A21, and as it was Verizon it didn't have a signal. I was also wondering if it was unlocked it w

I have U-Verse TV (IPTV) and just "upgraded" from Internet 24 to Internet 25. Upon doing this, my modem resynched from the 32/5 profile it had been running for over 2 years to a new one that syncs at 27712 / 5553.  This means I've lost the overprovisioing I used to have to account for a TV str

Hi, my ZTE Velocity is no longer updating the data amount although it is still allowing my devices to access the internet fairly well. I took it to an ATT store where they reset it and now I can no longer give it a new name and a different password.  Is ATT considering this device obsolete now

My new Galaxy Watch 5 will not synch with my Z-FOld 3 phone. The error mesasge is: NumberSynch has encountered a problem. We're sorry for the inconvenience. Code: SD-SDK-400 None of the technical support representatives know what to do. I have been on the line with AT&T for 4 days. Has anyo

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

I got a note 10 plus as a gift and same is lock Would like for same to be unlocked So that i will be able to use same

I always buy factory unlocked phones for use on GSM networks since I travel and plan to travel outside of the US. And I always select phones which are unique and unpopular. Anyways, I was informed, in the summer of 2021, that my phone would no longer work on the AT&T network because of compa

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

Right now i use my smartphone to get on the internet with my tablet or computer. I am on the $75 a month prepaid. I get 10 GB of hotspot data on my plan. Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet??