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Port Forwarding from a BGW320-500

Following instructions on line and after several tries on the phone they said you cannot do this. First is what my device tells me i need... 2nd is what i have set on the router, switching the numbers doesn't work either any ideas?

Questions

383

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How to set a blank password for guest network

Many of us working from home, so I am a developer and I need to connect an IoT device to my network and I need to test connecting it to a network with no password. Please don't lecture me about security, I have been working in software for 20+ years. I only need a small window of time to perform thi

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434

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Need cell phone to connect to 2.4 ghz to set up landroid

The app I need to use to connect my husband's landroid to his phone needs 2.4 ghz but we are connected at 5 ghz. I have read comments to rename the 5ghz to something else but when trying that I receive an error message that both have to be named the same.  2.4 ghz is only needed for the initia

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165

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Transferring a sim card from one phone to another removes the ability to use mobile data

Is this supposed to happen? I was just testing out a phone and wanted to try using mobile data on it, but when I tried to use mobile data it didn't work. Then when I transferred the sim back to its original phone I wasn't able to use data at all. Wifi was fine, it was just the mobile data that disap

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908

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Home phone upgrade to 4G not working, Calls not allowed on this line message

I followed the instructions, unplug and remove battery then wait 10-15 minutes (actually 30-45 minutes) Install battery into new device plug into outlet and press On button and wait for signal lights. Plug in phone. I have a dial tone. Make test call. Get prerecorded message telling me this call is

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691

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ATT Wi-Fi Extender Help......

When I move the ATT Wifi Extender closer to the side of the house where my outdoor security cameras are it tells me that it is too far from the gateway to connect. I have a hardwire location on that side of the house, can I just leave the extender hardwired and get it to broadcast that way? This ext

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364

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Device not working with Fiber

I have a device that was working fine until my Internet was changed to Fiber. The device requires a router set to use DHCP to provide it with an IP address. Can anyone tell me the specifics about the new modem and how to tell if it is set to use DHCP?

Questions

448

2

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I e dropped my flip phone and the screen flashes white then stops responding

I dropped my Tabasco flip phone (bought through metro by t mobile) earlier today and the putter and inner screens when white, and after shutting it down and turning it back on again it seemed to function fine for a few hours. However, now it will flash white when I try to move the cursor on the pho

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92

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Upgrade from internet 300 to internet 1000. Need installation?

Hello I have currently internet 300 with a ATT router. I see it would be cheaper for me to upgrade to internet 1000 but I do not want people to come into my home during the coronavirus pandemic.Would I need a new installation if I upgrade or is my current router enough?

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4K

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Green Box in Back yard needs to be removed

Hi, I have a green box that has ATT on there, it also mentions underground cables of some sort, but I would like to know if I can remove that or at least relocate that? I'm planning on doing some work in my back yard and that is in the way.

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4.4K

3

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Microcell won't activate

Hello,  I have a brand new Microcell  (DPH154) and I can't get it to activate or to even start the activation process.  I have registered it online with the proper serial number and address where it is located.  I have it hooked up into a Netgear router and then to a cable modem.  I have checked all

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15.1K

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How to fix bad wireless phone signal at home?

For some reason the wireless phone signal is terrible in my house/neighborhood. Even if I show good signal at the top of my phone, I still experience issues. Phone calls constantly drop and or cut out. My signal is worse at home than it is anywhere. The entire neighborhood has the same issue. Is the

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6.5K

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Turning on 2.4Ghz for Smart Devices

Pretty much all smart devices in my house use the 2.4Ghz. My AT&T modem (w/Fiber service) had a single SSID and I believe it routes to either 2.4 or 5ghz automatically. So far I have been able to connect most smart devices but two, in particular, the smart LED light strip controller and our kitc

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11.5K

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CARE CODE: 201 [LU100]

IT KEEPS HAPPENING!

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7.3K

2

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Power Outage and Connection Gone

Hi, We live in Oakley, CA, and on 4/27 we had a power outage at 9-10 PM. Although our router is on UPS and energy independent, the internet connection was gone. Actually, every time when we have a power outage, our internet connection is gone. Is that possible to have an internet connection regar

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298

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Can I force a device to connect to my extender instead of the router

I recently installed an extender to ensure the signal strength was strong enough throughout the house. I have noticed however, that the laptop in my office, even though it is close to the extender than the router is connecting to the router and sometimes will get a spotty connection on 5G. Is th

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13.9K

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ATT withdrawing from eligible telecommunications carrier designation

Does this mean that ATT will no longer be participating in Lifeline? What alternative will customers with low income have?

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146

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ZTE Velocity (MF923) no longer updating data

Hi, my ZTE Velocity is no longer updating the data amount although it is still allowing my devices to access the internet fairly well. I took it to an ATT store where they reset it and now I can no longer give it a new name and a different password.  Is ATT considering this device obsolete now

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156

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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48

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Why I feel AT&T doesn't care about me

I bought a pre paid phone for ATT when we were moving into a new area so I could test the service. The agent sold me the prepaid phone I picked out and put it on a post paid account without my knowledge. I didn't find this out until after the 14 day return period expired and so I was stuck. Once I r

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