We just recently moved over from Spectrum as soon as fiber was available in our area (Direct TV stream and Internet using a BGW320-505 gateway), and I'm seeing several issues. I apologize for the lengthy post. 1) I'm supposed to be seeing 1000 up and down (which I "do" on the smart home app whic

All my devices work except my laptop I cannot get online because I do not have my network showing ATThiFZg41

I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology.  I am sure I am not the only customer with this issue.  I  cannot get any tech support at all because they want a pin number.  They want me to put the sim card in a phone to receive a pin

Greetings.. My AT&T Galaxy S10+ is unlocked. I received the code to unlock it. Then the unlocked AT&T S10+ is able to read my Indonesian SIM card which works fine in my other device (Samsung A03). Meaning the network compatibility and Sim Card are working fine. My problem is that the

Just bought a brand new LG Phoenix Plus and did setup including transferring old number and plan with unlimited data to it, but it will not connect to the internet without wifi. I have tried turning all kinds of toggles on but nothing seems to be working. Please help. Thank you.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

After I declined the international day pass I immediately had no service. I received a text with a phone number telling me if I want to change to call this number. I can’t call the number because I have no service. The call always fails. I tried to log onto my account, but they send a code by text

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S

I’ve had internet through At&t for a little over a month and it’s been nothing but constant problems, I’ve had multiple technicians come out to fix connectivity problems I have with the internet. Then the problem is fixed for about a day and it just starts all over again. So far worst service I’

AT&T is the worst company I have ever seen I have their Internet and it is garbage I have to use my mobile hotspot because the Internet (Edited per community guidelines) so bad I don't even know how they're still in business I'm trying to cancel it so I can go get Internet from anyone else

I have been a at&t customer about 2 years I've had numerous issues and disruptions to my service. I am also a small business owner and depend on my phone to continue to have business progress long story boring. On feb21st I went into a At&t store and made a $140 payment the amount requested

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

Internet and TV have been down for 6 days now. No estimate on return to service and I haven't seen any crews in my area.  Anyone have any luck getting someone local to provide an update? 

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

moved into new home...(transferred my service) From day 1 no dial tone Att comes out and says yes it's showing connectivity to home Yet I have tried the only two phone jacks there are and STILL no dial tone btw no matter What company u call for assistance be SURE and understand "Their menu optio

Since obtaining service with AT & T my service has been just about null, with poor connection, failed internet search, and not working most of the time, what's crazy is the phone will even say there is no DATA. because of these issues I have phone service that is hindering my ability to effectiv

I use a Fire stick to stream FoxSports Go on my TV. I have used it for several years and it worked great. Then 2 weeks, i went to use it and recv'd the following error message "Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe" . I can use my lap

I've had ATT fiber at my current residence for the past 3 years and normally had a rock solid connection with pretty much constant uptime. However, over the past few months I've been getting intermittent disconnections for short periods of time. It seems to happen in "clusters" maybe once or twice a

I contacted via live chat twice. First 2 weeks ago because my xbox nat type was closed.  The person did something and made my whole internet slow.  I said I don't care about my xbox anymore just get my speed back.  He did something which made it slightly better but not what it was wh