Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (15)

Relevance
Intermittent NVG510 Connection Issues

Good evening all,   I have had Uverse Internet (signed up for the 6mbp plan) and have had it since June 2014. Since I've owned it, I've experienced frequent disconnect issues and sort have just been lazy and dealing with it daily. I figured that I would just ride it out since I thought I woul

Questions

 • AT&T Internet Features

1.6K

5

0

0

Unstable Internet Service

I've been a customer with Uverse for almost a year, and up until early March my service had been impecable. However, ever since about the second week of March my internet has become a hassle. I'm paying for gigabit service, yet my download speed will vary from 8mbps to 200mbps max. Switching to a wi

Questions

 • AT&T Fiber Equipment

696

1

0

0

Gear S3 Number sync with business account

Do not have a myatt account. I have a myattbusiness account login. Does number sync work with a business account? Note 5 and Gear s3

Questions

 • Wearables

1.5K

12

0

0

Broadband Service is Not Available (Message ID: NAD-330X)

Broadband service is not available (Message ID: NAD-330X)The ARRIS NVG589 device could not connect to your Broadband service.This has occurred since the device has detected: VDSL (but IP-DSL was active previously).Please contact the AT&T Help Desk at 1-800-288-2020.Hi! I've tried contacting customer

Questions

 • AT&T Internet Installation

3.1K

2

0

0

Intermittent connection issues in NVG589 Logs

I have a NVG589 and I recently had my service installed (i.e. I'm a new customer) and I was going through the modem's logs because I've noticed sluggish connection issues. There are even times that I open my browser only to find that it can't find the page I'm looking for. My question is, can anyone

Questions

 • AT&T Internet Equipment

284

0

0

0

Samsung S5 wifi continuiously dropping connection

I've had this issue for a while now, but yesterday & today my wifi won't stay stable. Is anyone else having this issue?!? I chatted with Samsung and they asked me to go into safe mode and see if this fixes it, however, I knew it wasn't an app issue and sure enough, my connection dropped again. They

Questions

 • Android

775

1

0

0

No Signal from Pace IPH 8005 to Samsung TV

Hi all. So we got UVerse TV, the engineer set it up on the TV downstairs and all was well with the world, but just last week we brought a new Samsung SmartTV and installed it on the wall. We connected the PACE cable box via HDMI to the HDMI 1 STB connection and attempted to set it up...but for some

Questions

 • AT&T Internet Equipment

2.7K

6

0

0

3801HGV Connection problems

Hi all, this past few months the wifi has just been awful. My connection drops very frequently, up to more than 5-7 times a day for at least 15 seconds to 1 minute. I have tried everything to keep the connection stable, from changing the channel, resetting the router, and i've already had countless

Questions

 • AT&T Internet Features

3.2K

1

0

0

Connection Issues - Intermittent Slow Connections

Slow Connections, 1. YouTube always detects a slow connection does not give me HD video and lag when I manually select an HD option.  2. Pages load with slowly & often have broken links to photos Running a traceroute from the outside world back to my computer yelds tipically one or two AT&T IP addre

Questions

 • AT&T Internet Equipment

597

2

0

0

Phone not connecting to Microcell - Long pending issue

Hi,For the past one month my phone only connects to Microcell intermittently even with all the lights in microcell(black cisco model) in solid green. Majority of the time it doesn't connect and for the past 2 weeks it hasn't connected atleast once. I have Android Phones running Nougat and Marshmallo

Questions

 • 3G MicroCell™

356

1

0

0

Unable to Connect to FIFA 15 Ultimate Team

hey guys, so this all started about 3 moths ago. When my family moved into a new house, we decided to switch to Att Uverse internet with 45mbps of speed. This was a welcome change, as our old connection was half as fast. As a person who likes to play online games, specifically FIFA 15, I was very ex

Questions

 • Watching U-verse TV

509

0

0

0

DSL Works During the Day, but not at Night

I recently had a NVG510 modem/router.  Beginning in January 2016 it occassionally disconnected at night but usually only for a few minutes.  Since early June the disconnections seemed to become longer and maybe more frequent.  Mid morning on August 12, 2016 my broadband had been disconnected eight h

Questions

 • AT&T Internet Features

3.6K

7

0

0

Accepted Solution

Official Solution

Having Trouble With Your Internet or Wi-Fi? (Wi-Fi 101)

If you have blinking red lights on your router, see this article for more troubleshooting steps.   If you stream or download, check out this article for tips to improve performance.      It’s important to identify potential issues that may be causing your Wi-Fi to be slow

Questions

 • AT&T Internet Features

403.1K

44

0

Accepted Solution

Official Solution

Incorrect network key, but it isn't incorrect?

Hello there My family recently switched to AT&T from Charter (a big improvement) and got a new network code and password. Every other device has been able to connect to the network fine, except my laptop. My family has mostly Apple products (including my phone which works fine) but I have a PC runni

Questions

 • AT&T Fiber Installation

749

2

0

0

Accepted Solution

Official Solution

All we ask for is reliable Internet!

Hello,      Unfortunately, this is my SECOND post I've made due to my girlfriend's and mine Internet. Last one was about 2 or 3 months ago. Regarding the same issue of not having reliable/stable Internet. We're on the Uverse 18/Mbs plan. We got it originally to replace Comcast as they screwed up our

Questions

 • AT&T Internet Features

2.3K

3

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.