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Arris NVG589 - No connections are available, windows 8.1

was there a recent update to the ARRIS NVG589's software? I ask this because all of a sudden my mothers computer cannot connect to the wifi. I looked at the device manager and it stated that the drivers were bad. So that means they were no longer compatible with the 589? IDK. I tried clearing the dr

Questions

 • AT&T Internet Features

365

2

0

0

ATT LG Mobile phone not stay connected to ATT Wi-Fi

I followed the instructions to connect my LG K30 (ATT mobile phone) to my ATT Wi-Fi but it won't stay connected. It connects and immediately disconnects.I do not have unlimited data on my mobile phone so when I'm in the house, I want to use my wifi. I have set warning limits on my phone and am hitti

Questions

 • Android

9

0

0

GigaPower sevice line qualites

Testing from the ATT device points to issues with line quality. Pingtime / latency goes from previous average 1.3 MS to 3+ ms .. so almost triple .. thrput drops .I have rebooted the device .. and rested .. same results .. suggest this is comeing from ATT side.No way to report .. no way to log a tic

Questions

 • AT&T Fiber Account

12

0

0

DK IMSERVER CELLULAR SUBSCRIPTION

I HAVE DOOR KING FOR MY BUSINESS GATE ENTRY. THE SOFTWARE WILL NOT LET ME SEND NEW GATE CODE INFO TO THE SYSTEM IT SAYS IT COULD BE BECAUSE I NEED A ACTIVE SUBSCRIPTION FOR THE CELLULAR, VOIP OR POTS. SO WHAT IM TRYING TO DO IS SEE IF THERE IS AN ACTIVE SUBSCRIPTION SOMEWHERE AND IF NOT I NEED TO PU

Questions

 • Other Phones & Devices

11

1

0

Router not found

I'm trying to connect to Amazon Prime from my "smart" tv (Sony) and I'm getting a message that says there's an internet connection problem. Check connections, restart router, etc. I have restarted the router (shut down for 5 min), verified all software updates have been done, all cords are connecte

Questions

 • AT&T Internet Equipment

7

1

0

Painfully Slow Internet with U-Verse

Ok, the connection is always way slower than Comcast ever was, but on weekends and evenings it's slower than dial up used to be way back when. What is going on? I upgraded to the U-Verse Max Turbo so I'm paying $30 more a month than I was with Comcast for inferior service, and that still doesn't hel

Questions

 • AT&T Internet Features

541

11

0

0

MicroCell Connection NIGHTMARE

THIS IS NOT A HARDWARE PROBLEM OF ANY KIND e.g. cables, ports, etc. It is most surely the settings in my D-Link DGL-4100, or something in the firmware. If anyone has this configuration, please let me know.   I have a new DPH-154. It has connected and activated when connected directly to m

Questions

 • 3G MicroCell™

3.3K

30

0

0

Packet Loss spike

Hey Everyone,I'm experiencing packet-loss issues that I've never had before a couple nights ago. I have a wired connection and the speeds are running fine, but the packet loss is ranging from 6% - 59%. This makes first person gaming unplayable. Done the basics of resetting the router, unplug/replug,

Questions

 • AT&T Internet Equipment

27

1

0

Best Wi-Fi Gateway with 40+ devices connected

Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?

Questions

 • AT&T Internet Equipment

24

1

0

Unstable connection

For the last several months now, I've been having a problem where every 5-10 minutes, my connection would cut out for a second or two. When I'm using my browser, this manifests as lag spikes and, occasionally, Mibbit (IRC client) disconnecting. When I'm trying to use my Nintendo consoles (3DS/WiiU)?

Questions

 • AT&T Internet Email & Security

340

3

0

0

Looking to get Bundled Services Installed; Slightly outside of service area

I'm looking to get bundled residential services, however my address reports it is outside of the service area. However, 4 houses down the internet is offered. This house is under half a mile away, so I believe adding service for myself and the 3 other houses is very plausible. What are the options f

Questions

 • AT&T Fiber Installation

15

3

0

straight talk unlocked sky pro switching to att

i have Samsung galaxy sky pro that i got unlocked rights from straight talk followed the how to put my att sim card into device changed all the settings everything works except for the making /receiving calls need help did i not get settings right i do have att account is sky pro compatible to use

Questions

 • Other Phones & Devices

10

1

0

Non-existent customer service for DSL

Cannot contact anybody to replace broken DSL modem. Are they phasing it out and replacing it with something else? Why can't I get in touch with anybody on the phone about it?

Questions

 • AT&T Internet Account

15

1

0

Closed

ATT Fiber - Browser working, Windows Update and Various Game Clients Not Connecting

New Fiber installed, everything works flawlessly, but on my hardwired desktop Windows computer I am having issues with Windows Update, Malwarebytes Update, and Various Game Clients (Battle.Net). Already have gone through and repaired and restored windows services and network adapters (and settings)

Questions

 • AT&T Fiber Installation

9

1

0

SD024 Error when accepting billing responsibility

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

Questions

 • AT&T Fiber Account

18

0

0

Wrongly Charged for the services that i did not ask for

In July this year, I inquired with AT&T call center for postpaid connections with mobile phone bundled with it. The guy took my ssn, ran a credit check, and proposed postpaid with Iphone bundle. I was asking two connections. The cost was too high for my budget and so i declined on the call itself, t

Questions

 • Wireless Billing

33

3

0

Use a Droid phone to access Internet?

Can you use a cell phone to hook up a security camera?

Questions

 • Data & Messaging Features, Internet Tethering

11

1

0

New DSL Connection

Hi ;I am looking for a New DSL connection at my house. There is not high speed coax or fiber option available. Can you please help me with this request? I have do have an ATT phone line running to my house. I need a contact that can setup this request. I have called the ATT phone number and was red

Questions

 • AT&T Internet Installation

23

2

0

BGW210 Is unable to port forward

I am trying to port forward on the ATT rounter BGW210, but no matter what I do the port remains closed. I am trying to port forward on the port, 25565. IT IS NOT THE FIREWALL OR WINDOWS DEFENDER! I tested this out be temporally disabling the firewall and windows defender then checking to see i

Questions

 • AT&T Fiber Equipment

27

2

0

Requesting change from SFD to MDU

Can anyone tell me the process/procedure for requesting my home be changed to a MDU? We have two families (in-law suite) at my location.

Questions

 • AT&T Internet Installation

17

9

0

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