Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (23)

Relevance

Accepted Solution

Official Solution

Smart TV Internet Troubleshooting - Solutions from the Community

Learn how to resolve Intenet Issues on your Samsung, Sony, LG, and other Smart TVs Did your smart TV recently lose its internet connection? If so, the following steps may help resolve the issues you are having.   Things to try for your SmartTV Make sure your internet is connection is working

Questions

 • AT&T Internet Equipment

17.4K

3

Accepted Solution

Official Solution

Default Password stopped working for some devices

Uverse Internet only- starting last night, some devices can no longer connect to wifi.  Shut down all devices and rebooted router. Kindle, Windows10 Lenovo Laptop, and Vizio smart tv won’t connect with default password- try again error (same password works to connect iMac & iPhone & andriod phone).

Questions

 • AT&T Internet Equipment

1.2K

1

0

0

Accepted Solution

Official Solution

Connecting Mac Airport Time Capsule to NVG589

I am PC, my wife is Mac. It's a cruel world. What do I need to know before connecting her Airport Time Capsule to the NVG589 modem/router in order to create her own Mac network?   [Subject edited for better exposure]

Questions

 • AT&T Internet Equipment

6K

4

0

0

Accepted Solution

Official Solution

Xbox live wont connect

Got uverse/AT&T for home phone, Internet and cable recently. Well I have been trying to connect my Xbox to the wireless with my Xbox router. All computers, some being wireless, iPhones, etc can all connect and successfully use the wireless, but the Xbox can't even gain a network link in the Xbox con

Questions

 • AT&T Internet Installation

17.2K

5

0

0

Accepted Solution

Official Solution

Closed

Need Help? Chat With Us

If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot you

Questions

 • U-verse TV Account

294K

75

0

Accepted Solution

Official Solution

Unable to connect to PC with Samsung S3

Hi, I have been unable to connect to my PC usint the USB cable. I was having no problems at all and now it just keeps cycling as I hear the connect / disconnect sound. I have this issue even with the use of kies. I am using windows 8 with all the latest updates, Any thoughts or suggestions would be

Questions

 • Samsung

3.6K

7

0

0

Accepted Solution

Official Solution

Wi-Fi Not Working On Smart Device - Help From AT&T

Don’t Sigh, Fix Your Wi-Fi! Was your Wi-Fi on your device working before? Did it stop working? Are you having trouble setting it up on your device? Not to worry, We have some tips that will help get your device connected!   Unable To See Wi-Fi Network If you were connected to Wi-Fi in the p

Questions

 • Device Features

11.9K

4

0

0

Accepted Solution

Official Solution

I don't know how to use my new smartphone - Info from the AT&T Community

Learn how to use your phone and more! Getting a new smartphone can be intimidating for some. Luckily what you are getting is nothing like the image above. With AT&T's Device Tutorial Page, you can learn how to navigate, set up, and use your new toy. Not only that, the Device Tutorial page has g

Questions

 • Phone & Device Upgrades

7.6K

1

0

0

Accepted Solution

Official Solution

Closed

Service issues with Xbox One

I want to change my NAT Type on Xbox One, it is on strict. I also dont know my system password and where to find it.

Questions

 • AT&T Internet Equipment

25.5K

8

0

Accepted Solution

Official Solution

can get icmp reply

I have a model 3801GHV and for the life of me I can't figure out how to adjust the settings to allow me to get an ICMP ping reply back to my laptop. I can ping everything inside the network except the gateway, it doesn't reply and lets nothing else reply either which sucks because I'm studying for m

Questions

 • AT&T Internet Equipment

3.1K

3

0

0

Accepted Solution

Official Solution

How To Setup Wi-Fi For Roku 4 - Info by the AT&T Community

Need some help connecting your Roku 4 to the internet? Not to worry, we have some helpful information below to get you started!    Setting Up Wi-Fi Once you have gone through the language and remote setup, you will see a Connect to the Internet screen.  Select Wireless (Wi

Questions

 • AT&T Internet Equipment

6.5K

3

0

0

Homebase information light is blinking green, cannot connect to Internet

On my ATT Homebase, I think made by ZTE, the information light is blinking green, cannot connect to Internet anymore.  The instructions say I need to connect to this device, but I cannot connect to it to see the messages they want me to see. "To access the AT&T Home Base Manager, first connect to yo

Questions

 • Other Phones & Devices

3K

2

0

0

Galaxy S7 Edge *automatically* connecting to ChromeCast device :(

My wife recently got a new Galaxy S7 Edge (AT&T branded), and it seems to have a small (but still frustrating) bug (or perhaps a "feature"): When another family member (on the same home WiFi network, of course) is currently casting/using the ChromeCast, and then my wife goes to watch a YouTube video

Questions

 • Samsung

1.7K

3

0

0

ASUS G751 wont connect to internet.

I bought a new ASUS gaming pc G751 and the router that i have currently is a 3600HGV-2Wire(I have att uverse) which is G standard but the new pc requires N standards so i bought a new 4111N router that is for uverse that is N Standard but i can't install the new router any help?

Questions

 • AT&T Internet Equipment

851

2

0

0

Connecting cat5 devices to WiFi internet

I am in a multi office complex with limited access to the fire room where my router was installed & need to connect a pci interface to my internet, but the faceplate accepts only phone size jack plugins. How do I connect?

Questions

 • AT&T Internet Equipment

327

0

0

0

HTC Inspire no longer connects to ANY Wifi network!

I have an HTC Inspire. It's about a year old. The other day, Wifi decided it didn't want to work anymore. I just thought maybe it needed to be restarted, so I tried that. But I quickly realized it wasn't able to connect to not only my home wifi network, but ANY network. Every time I select a network

Questions

 • Android

5K

4

0

0

New 6 Plus with ios 9. Wifi password not accepted. It's correct. Other devices connect to it.

It's saying incorrect password.  I know the password is correct.  Other devices on home network can connect to same wi-fi and they also have ios 9 and android.  I'm not sure if they were to disconnect and try again if they would get on.  Don't want to risk it. I have reset phone, reset network setti

Questions

 • Apple

454

2

0

0

connecting iphone hotspot to WII

im having trouble connecting my hotspot (on my iphone) to my WII. is there something special i have to do? ive tried with tmobile iphone hotspot and it connected with no issues! BUT my iphone hotspot will not!! can it be done wireless or do i have to connect with usb???  HELP PLEASE!!!!!! Id like to

Questions

 • Data & Messaging Features, Internet Tethering

16.5K

4

0

0

NVG589 Can't Remote Desktop

So I had cable internet and used my RT-N56U and had no trouble using Remote Desktop to connect from my laptop to my desktop within my own network. Today I got setup with AT&T 18mbps and the Motorola NVG589 router and can't connect using Remote Desktop. I've confirmed the IP address is correct, and e

Questions

 • AT&T Internet Equipment

1K

1

0

0

Buying camera separately

I'm thinking about buying an extra camera for my digital home life security system from ebay and I was wondering, will it automatically connect to a digital home life system if I buy it separately like that? Or how does that work? The one I'm looking at has the model # OC432 and is originally from a

Questions

 • Other

267

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.