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DO NOT BUY DIRECT TV / DIRECT TV NOW - WARNING branding is confusing & they offer zero support!

I have chatted for over an hour and 30 minutes with Direct TV Now chat platform (which took me 30 minutes to find the link to chat with someone) with ZERO resolve to my issue. Was given mis-information and supervisor mis-represented when I would be able to talk to a supervisor. I searched direct t

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CAN'T REDEEM PROMOTIONAL CARD

I received my promotional card from AT&T, registered it online, and can't find the credit anywhere in my account.  Anyone know how this is supposed to work? cj

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