
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Hi,Where should I look to find the underground conduit requirements for a single family home drop, for AT&T fiber, from the above ground pole to the house ONT?I currently have an aerial telephone drop from the pole to my NID on the side of the house. The run is approximately 100 feet.I want to get f
Questions
•
AT&T Fiber Installation
I submitted a help request a month ago because my neighbor installed irrigation which damaged the conduit that our internet line is run through. We still have no internet service. First, they said there was an issue on the premises that needs to be fixed. Technicians continue to come out only to s
Questions
•
AT&T Fiber Installation
Just checking to see if anyone else has had this issue. I just moved into a newly built house and AT&T is the sole internet provider on my street. I had a technician at my house on August 3rd to install internet but he said he couldn't because the conduit to feed the fiber line to me house is clogge
Questions
•
AT&T Fiber Equipment
Should the fiber line be installed on the outside of the conduit with Zip ties? ATT installed it this way and I’m worried about the durability. Seems like it would do better inside the conduit and under the ground. The thin black fiber wire is zip tied on the outside of the white condui
Questions
•
AT&T Fiber Installation