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HOLE in my yard !!

I was out of the country and for my surprise, there is a BIG HOLE in my yard made by ATT. I want someone to contact me and present a plan about how ATT is planning to fix that, restoring my lawn as it was previously. I am not an ATT customer and now I am far to be one.

Questions

 • AT&T Fiber Installation

29

4

0

Does AT&T have an email where I can reach out to customer service directly?

I'm a college student who left the US because of COVID, and have been trying to cancel my AT&T autopay for over a year now. This is remarkably difficult to do from an international phone number, especially given that I don't have a SSN. Cancelling my debit card did not work- I'm getting mail say

Questions

 • Wireless Billing

20

2

0

Chat support supervisor is rude

I contacted customer care for data increase options, but the supervisor Gerry was kind of had don’t care attitude and used the word “cheapest “ which is very disrespectful even though I am paying more money. When you think you need only rich customers better choose for it , you have multiple ways to

Questions

 • Data & Messaging Features, Internet Tethering

10

2

0

Want to cancel DSL NOW!

On 5/29 I spoke with Carlos in retention regarding repeat multiday outages of my DSL service and the bill going up $6. He apologized and made the following offer. He would credit me $42 and change for the service interruption and reinstate the expired credit. He stated it would take 24 hours for the

Questions

 • AT&T Internet Plans

56

1

0

I am disabled, and i cant help it that i have memory loss and getting worse.

I have cancer, memory, loss, and i will be dying soon. At&t is giving me a super hard time to try and recover my phone.  My phone got crushed, I can barely remember what i did yesterday, and AT& T wont let me have my old number because i cant remember my pin#. Can I sue AT&T for&nb

Questions

 • More AT&T PREPAID Discussions

21

2

0

How do I get a Reimbursement for Roadside when I paid out of pocket.

I am furious. I have been paying for Roadside for a minimum of 15 years on my phone and 2 years for my childs.  In the past when I have needed roadside there hasn't been an issue getting help.  This last last weekend my child was stranded on the side of I5 a major Highway.  He called

Questions

 • Account Features

13

1

0

Spoofed number affecting my medical health

I know my number is spoofed. My dad, uncle, brother, veterinarian, diabetes doctor, workplace, post office, library, and several prospective jobs have all told me my number keep going to some woman who is obviously just a voice line program. My Dr office cannot get ahold of me to inform my of a chan

Questions

 • Network Coverage

18

2

0

Stalking my Child

Someone is talking my underage child they are killing her things Someone is talking my underage child they are telling her things Someone is stalking my underage child they are things like they know where she lives where she works her tag number And yes she's still a minor and it's getting to the po

Questions

 • Community lounge

31

3

0

New Account created in error by AT&T but I'm charged for it when my phones were already covered under the original account when purchased.

I have tried more than 6 times to resolve a billing issue that was created in error by AT&T. Now I'm being billed by a collection agency to collect on a balance of $92.22. I was told and received by AT&T reps multiple times that the issue was resolved. Account XXXXXXX2768 was created in err

Questions

 • Wireless Billing

15

1

0

AWFUL service in the middle of the city

I've had AT&T for over 15 years now. Always had good service. I have an Iphone 11pro currently, and in the past 3 weeks the service has become so bad that I may leave ATT over it. I use my cell phone for business so a reliable network is extremely important. I am now dropping 3 out of 5 calls ma

Questions

 • Wireless Account

10

2

0

cannot sign into account do to being overseas

How do I sign in to my account if my phone cannot receive text messages because I am deployed and unable to contact customer service because I don't have cellphone service here and I can't email customer service because I have to be signed in to send the customer service an email. But to be signed i

Questions

 • Apple

14

2

0

Orders status shows Delivered, but I haven't received it. Order# 23-799612336427828

Hello support team,   Please help me with my order, I see on the "Check order status" page that my order was delivered on 9/14, but I haven't received anything yet. Order # 23-799612336427828   Thank you.   Rachel  

Questions

 • More AT&T PREPAID Discussions

12

2

0

Unbelievable behavior from customer service!!

I am still shocked the way I was treated today by ATT customer service. I am customer of ATT both on internet and cellphone. I called today to buy new cellphone service and when the guys in sale department was done he said hold on the line so we connect you to billing department that can apply all d

Questions

 • Wireless Billing

25

5

0

I am paying for the unlimited plan for my WiFi in the car

For the past 3 days AT&T was telling me it's a Ford issue but it's not. Nobody can help fix the issue of the WiFi/hotspot not working

Questions

 • Other Phones & Devices

17

4

0

I cannot get through to activate my phone

Yesterday I was on the phone 3 hours. Today I am on the phone again. There is no one there. There is no one to pickup the phone at ATT! I spoke to Facebook support yesterday and they just tell me to ring the customer line. LOL.So here is the issue. I have activated one phone on a prepaid accou

Questions

 • Account & Usage

30

1

0

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!!

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!! I have been a ADSL customer for nearly 30-years at one address. I have filed "FORMAL COMPLAINTS" to the FCC and ATT has gotten away with charging us for one product (50megs downloa

Questions

 • AT&T Internet Account

41

9

0

Texts will not send

I was on the phone for 50 minutes and could not reach customer service today. Representatives have reset my phone several times and my texts still have problems. Please help. Also, I cannot sign up for an ATT account in order to chat with a representative because I don't have the validation.

Questions

 • Data & Messaging Features, Internet Tethering

11

2

0

Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

 • Android

44

1

0

Incorrect listings

I’ve noticed in the last month that movies listed on your menu are becoming more and more incorrect. For example on several occasions the movie listed is not what is playing. Another example why in your right mind would you continue to put an hour long series show into a half hour time slot??? Whose

Questions

 • Watching U-verse TV

12

2

0

Closed

Crappy Customer Service

How do you contact the headquarters for AT&T to file a complaint

Questions

 • U-verse TV Equipment

21

2

0

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