IT KEEPS HAPPENING!

My phone has been having storage issues lately and I'm trying do free up some storage and there are all these useless apps I don't use like the direct TV app or Facebook that take up a total collective of 7.4 GB of storage out of 16 GB that comes pre installed on the phone I can't Un install them h

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Att is charging too much for cell phone n monthly bill on my Samsung Ultra Note 20. Cost more than my car insurance. Unlimited plan 1 cell costing 177.00 wayyy tooo much!

How do we get a grace period on the prepaid card to keep the due date from moving every month? If I could afford a plan, I'd have one. I pay every month, but the date keeps moving. Who do we need to petition? They've taken my money several times even though I login every month. This last time the

On 2/14/2022 AT&T notified me for the very first time that my WF721 wireless home phone will be deactivated by the 3G sunset on 2/22/2022. I have obsessively called AT&T's 3G upgrade hotline at (800) 880-8581 every day since this emergency was revealed to me. No one at that number is able to

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

I suspended my stolen AT&T phone as advised. The messaging did not say that I had to leave it active to transfer the phone number to a new device.  I got a replacement phone and sim card through Asurion (which further disables old phone).  I attempted the activation process and it fai

i have a range rover 2021 when i purchased the car came with a simcard for connected car from att  after the trial data plan expired i did not renew or add more data to it  it got canceled  i still have the sim and it still in the sim slot of the car since then never taken out of

I have been trying to get AT&T Fiber for three weeks now. I created a ticket to have my address validated. They were claiming that I did not provide an apt # for my address, but there was no number to provide. I live in a townhouse, not an apartment. I have called multiple times and my original

Yeah let me say this about yall return policy, how come it states that if a phone be bought by phone from AT&T, it can be return to any AT&T retail store during the return and exchange period, as I went to 2 AT&T retail stores yesterday to try and return that phone and no luck in either

Got my Apple watch two days ago in At&t store, I have a 13pro, they couldn’t get it to connect in store, told me to take it home and try in a few hours, spent two hours on phone with customer service they couldn’t help me went back to the store next day and after them trying everything got sent

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

To whom it may concern last week when your service crew was doing work at pole # 2081 U, on Honey Creek Rd Sw in Conyers Ga have destroyed my yard. I put a healthy amount of money and time on my yard and is completely trashed! Someone please reach out to me for pictures and a resolution on how we ca

And I was told by a city clerk in the claims department that that specific area was and is used by AT&T and that I would need to contact AT&T directly. How do I open up a claim for damages to my vehicle?

How do I separate or filter him out of my "experience" he is mean. Keeps ransomwaring me for gift cards.

The installation crew had to dig a huge hole in my yard to receive the cable underground from across the street. In doing so, they damaged by sprinkler system which I cannot use until this is fixed.

Some how or another when I put money on my account and went online to renew my service it charged me twice and I thought the lady I talked to said they was gonna refund me my money and it’s still not showing up on my account why??

Customer Service, On Friday, July 8th there were service team in my back yard. I was not home and was not informed--I saw the workers from my camera later that day & checked with my neighbor and told that was AT&T installing lines.   1.  I am not an AT&T customer and

I went to UPS and they refused to take my equipment because of new COVID protocols. They said to tell AT&T that they are only willing to take equipment if you provide a box and return label for me to use to package the equipment before I drop it off. Please help! We ended our service on 5/25 and do