I have a prepaid card on my own iPhone. I have changed the phone and it now asks for the puk code of the SIM Card. I am currently in Norway and have no possibility to go to a local store and have it fixed. I have tried to go into my account to check if I can find the puk code there, but it then asks

I canceled my landline service through CenturyLink over a year ago. Apparently it had AT&T long distance service with it and I am still getting bills for that directly from AT&T (never did prior to canceling the landline, it always came on the CenturyLink bill) for service that they can't even be pr

For several hours now, I've tried accessing my [email scrubbed] email. It was set up on my iPhone & today it wouldn't download emails.  I've tried on 2 different iPhones and my MAC laptop on the yahoo website & currently.com website.  I've attached a pic of the webpage that I get repeatedly over & o

The best way for me to explain is, i play a lot of video games, and normally experience 60 ping with no packet loss.. no lagging at all. About a week ago during the day, specifically between 10am-10pm, the wifi is HORRIBLE. Im talking 200-300 ping with 20%-30% packet loss, but when its past 10pm im

I am so irritated that I get all of this information about bundling my AT&T account with my DirecTV account and they will charge me for canceling or transferring service from one account to the other. They will not waive or refund fees, which there shouldn't be and they offer no good deals to curren

Hi I took a BOGO deal on iPhone10 this August'2018 by upgrading existing line and adding new line (ported from T-Mobile). I didn't see the credit applied to me even after 4 installments. i was worried and called in customer support and even raised an urgent case for that. They closed my case stating

I purchased my iPhone X during the bogo on the last day of the promotion. The AT&T store in Bristol, CT had me there for hours setting up and purchasing the new phone as my last one was stolen. We talked about a lot of things during the long wait. One of those things was my father who needded a phon

I'm in a new housing development and was stuck without any alternative for Internet access.  Now that Comcast is available, I'm going to give them a try.  If their service is anything like what I had in Washington, DC, then I will be very happy with it.  However, I wanted to state here, since AT&T d

When I open the Secure Family App, I get a screen that saya I must update to continue using. It worked yesterday. When I click the update box, it brings me to the Google Play store where I can uninstall or open. There is no option to update. Open just loops me back and uninstall and reinstall does

Since last week I have not been able to connect to my League of Legends matches. The issue according to the game support and traceroutes seems to be the connection between the AT&T server and the League of Legends LAN server, therefore there's not much the users can do to fix it. I have tried to

The sort functionality of the mailboxes leaves a lot to be desired. For example, one feature that is apparently not available is to search by recipient.  Only searching by sender is possible.  That's not much help if I'm trying to find emails to specific people.  What good does the s

Some sites not working, i need to work and cannot access microsoft services. I am in Oak Park IL. I have been up for 15 hours trying to rectify this issue with over 7 reps and managers at your philipines support center and they dont have the tools to reset the DNS! I need this resolved or i am cance

When I needed a new phone I debated tirelessly between other wireless service providers and just upgrading my plan and phone with AT&T since I have been with you guys for 9 years after leaving Minot air force base in 2012. I was sold when I saw the promotion for a free Samsung S21 5G with trade

I ordered a phone and set up a new plan on July 9th. It is now the 22nd, and my order still says in progress. Originally it said it was going to ship the 12th. Now it says no internet specter delivery date, and I haven’t received any updates. Costumer service line cannot give me any answers. I

What is the best e-mail address or website to submit my complaint to At&t regarding customer service and billing? I have a very unpleasant experience today while chatting online with a rep regarding my internet plan and billing. Instead of answering my question she tried to upsell and signed off bef

ATT does not care about your complaint. They hand you off to a 3rd party company that goes no where. Shame on ATT. What happened to good old customer service.

I went to our local store on April 20th for help with camera storage on my Galaxy SR.  Employee was nice and took my phone to a different table with computer.  He came back with my phone turned off and said there wasn't anything he could do to fix it but after looking at my account he said I was eli

I have a locked phone and wanted to find out who is was locked with. I was told it was locked with AT&T by three different people at customer service, so I got service with AT&T. Originally, I purchased an AT&T prepaid card so I could activate my service over the phone. I was told that I

There is an AT&T connection "pole" in the middle of my residential property where I am building my house. Need to get it moved ASAP. Have not been able to find anyone to talk to or get a ticket set up for this on the website or the dial in numbers....... !! HELP

Hi, Does AT&T send out people to individuals houses to inform them of construction in their neighborhood? I just had two individuals claiming to be from AT&T literally come to my house twice (4 hours apart) to notify me about construction.  The first time I didn't answer, the second ti