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I qualify for $75 under acp tribal land i changed the plan and it deactivated my service
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• Plans & Features
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I keep my email set at "Keep me logged in for two weeks." After the end of the two weeks, it asks me to sign in again. When I try to sign in, I get the message saying "Too many failed login attempts" and I then have to reset my password, even though I have not had ANY failed login attempts because i
Questions
• AT&T Mail Login & Security
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My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know
Questions
• Apple
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My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time). Can someone help?
Questions
• Device Features
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I purchased a new iPhone12 by myself (my company paid for that) on May 2022. NOT from AT&T. Then I switched my AT&T plan to prepaid plan sometime in June, and started to use my new phone with the prepaid plan. The reason is because I planned to travel to Japan in June 2022, and I want to
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• More AT&T PREPAID Discussions
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I had 3 lines with AT&T Small Business from May 2016 to December 2020. My account is located in California. I was planning on switching over to T-Mobile so I called AT&T multiple times to cancel my account prior to my billing cycle ending on December 2, 2020. I could not get anyone to t
Questions
• Wireless Billing
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Three separate issues. 1. The machine ATT used to bury Fiber on my property after my installation damaged my lawn. I have ruts and dead spots where the machine travelled over. 2. I had to call out a landscaper to isolate a sprinkler system issue. They discovered the sprinkler line was damaged at th
Questions
• AT&T Fiber Installation
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My payment charge date has been the 2nd of the month for as long as I have had autopay enabled. Suddenly, my charge date has changed to the 20th, so a payment was taken out May 2, and the following month (which normally would have been June 2) was taken out on May 20, a mere 18 days later (and not
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• Wireless Billing
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A&TT stuck in my front yard and wrecker pulled them out. Now Ruts in my yard.
Questions
• AT&T Fiber Equipment
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Tuesday Morning our Internet went out, That same morning we discovered a line/cable coming off of a power line all in our front yard. I’ve been in constant contact with AT&T asking about it and apparently they cannot send a technician to come repair or even look at it because of an outage in my
Questions
• AT&T Internet Equipment
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We live a couple hundred yards from AT&T tower 153246, and it used to switch to red lights at night. Now, it stays in white strobes 24x7, which basically looks like someone is taking flash photos of our house all night. It's pretty aggravating. Any way to get a message to the right peo
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• Other Phones & Devices
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Closed
I've had U-verse (U450) over 12 years now with access to AWE TV (Channel 1147), as of yesterday had message saying it was no longer available. What happened to channel? The 450 channels have never been "450 different channels" because the same programs appear on several channels and now losing a pro
Questions
• Watching U-verse TV
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Closed
On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl
Questions
• AT&T Internet Equipment
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I cannot recover any important accounts because all verification is sent to my associated phone number for an account that is currently suspended due to non payment. Please help. ASAP
Questions
• Wireless Account
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I lost my ATT prepaid sim card while travelling internationally.. Now when O am back to the US, I am not sure how can I get the reacement SIM card for the sams number and get it reinstated.. I locked out from prepaid account as well sue to several login attempts.
Questions
• Account & Usage
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As a customer, I feel like I am paying for a service and as the owner of my house, I shall be able to choose how to run the fiber to my house and where I choose to land that fiber within my property. I was told that if the fiber had to be buried even though the box that they run from is 30 inches fr
Questions
• AT&T Fiber Installation
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Yesterday I created a business account and ordered a new phone online. I got an email stating the following: It looks like we couldn't complete your order (order number removed?. Let's get things back on track. Call us at the number below, and have your order number and passcode handy. So, I c
Questions
• Wireless Account
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HelloThere is an AT&T representative canvasing my neighborhood. I CLEARLY MARKED my front door NO SOLICITATION. The representative does not press my ring doorbell - instead she opens my storm door and BEATS ON MY FRONT DOOR making my dogs bark and howl. I work from home several da
Questions
• AT&T Fiber Installation
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I placed an order last week for the iPhone 14 Pro Max 128GB and it went through and had me upload my ID so I did. It sat there pending shipment date with no issues. A couple of days ago I canceled it because it was the wrong storage, it was 256GB, so higher. I went in later that day after it reset m
Questions
• Wireless Account
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Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.
Questions
• Apple