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February Network Changes and ETF for BYOP
I am fairly new to ATT. I am only in my second month of service. I did not get a phone from ATT when I switched. I bought a new phone at full retail from Best Buy, as I prefer my device be unlocked and fully owned and free to do as I wish with it. Old habits. My previous phone was not compatib
Questions
• Phone & Device Upgrades
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AT&T locked my phone that I purchased by myself (not from AT&T)
I purchased a new iPhone12 by myself (my company paid for that) on May 2022. NOT from AT&T. Then I switched my AT&T plan to prepaid plan sometime in June, and started to use my new phone with the prepaid plan. The reason is because I planned to travel to Japan in June 2022, and I want to
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• More AT&T PREPAID Discussions
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Emergency Broadband Benefit
I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi
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• More AT&T PREPAID Discussions
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My business phone number has been marked as Scam Likely, how do I register my business as legitimate?
My business phone number has been marked as Scam Likely, how do I register my business as legitimate?
Questions
• Account Features
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Damaged Drain Lines
We have had to bring in a plumbing contractor to replace drain line in our yard that was blocked due to roots growing through a break in the pipe and interruping the flow of the drain line. After completing their excavation today the plumbing contractors showed me where the plumbing line was damage
Questions
• AT&T Phone Installation
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AT&T part shortage
Anyone else experiencing that AT&T cannot repair landlines due to a lack of parts. No service since October 2nd.
Questions
• AT&T Phone Equipment
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Unlock an old 3G phone to avoid it being just a paper weight
I currently live as a missionary in Guatemala but grew up in the US and have many friends and family there. My cousin in the US gave his brother here in Guatemala an old Pantech P8000 which is a 3G (not 4G) phone. It was a used phone when he bought it but it still works....But not in the US anymore
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• Other Phones & Devices
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Free gift email
I just switched to AT&T about a couple of weeks ago. On the 21st, I received an email link newlyratedgadgets.com saying that I got a health watch and I only pay for the shipping and handling. Also, in the email saying that thank you for choosing AT&T. Well, moving forward, Today
Questions
• Wearables
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Door to door sales person harrassment
HelloThere is an AT&T representative canvasing my neighborhood. I CLEARLY MARKED my front door NO SOLICITATION. The representative does not press my ring doorbell - instead she opens my storm door and BEATS ON MY FRONT DOOR making my dogs bark and howl. I work from home several da
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• AT&T Fiber Installation
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AT&T truck stuck in my front yard.
A&TT stuck in my front yard and wrecker pulled them out. Now Ruts in my yard.
Questions
• AT&T Fiber Equipment
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reset email pswd
your system is malfunctioning and keeps looping back to login screen and not to reset pswd screen
Questions
• AT&T Mail Login & Security
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ATT Damaged My Sprinkler System and Yard Burring Fiber
Three separate issues. 1. The machine ATT used to bury Fiber on my property after my installation damaged my lawn. I have ruts and dead spots where the machine travelled over. 2. I had to call out a landscaper to isolate a sprinkler system issue. They discovered the sprinkler line was damaged at th
Questions
• AT&T Fiber Installation
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Got phone from grandpa, it's carrier locked to AT&T but I'm not AT&T, he passed away, I don't know what to do
My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know
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• Apple
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How do you cancel a landline-person is deceased
We have been trying to cancel landline since June of this year. We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI
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• AT&T Phone Account
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New Service
I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a
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• Wireless Account
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Stingray Karaoke remove from bill
There is no easy way to cancel Stingray Karaoke on my account. Please advise on how to do so.
Questions
• U-verse TV Account
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Property Damage during Internet Installation...endless agony
Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an
Questions
• AT&T Fiber Installation
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Charge date for my autopay bill has been changed - what can I do to get back on the old schedule?
My payment charge date has been the 2nd of the month for as long as I have had autopay enabled. Suddenly, my charge date has changed to the 20th, so a payment was taken out May 2, and the following month (which normally would have been June 2) was taken out on May 20, a mere 18 days later (and not
Questions
• Wireless Billing
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CARE CODE: 205.2 [LU003] Unable to Login to Email
I have had my BellSouth email for years and never had a problem with logging into it until recently. I am still logged into my BellSouth ATT email on my phone but get the "CARE CODE: 205.2 [LU003]" error saying that I logged in too many times and that I need to reset or change my password. However,
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• AT&T Mail Login & Security
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Unnecessary delay on lowering bill
Why does it take a month or two for the billing to change when you switch to auto-pay? It didn't take very long for the payment to be auto-debited, but it does not include the promise reduction in rates. I think I've been cheated.
Questions
• Wireless Billing