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My Vehicle Sustained Several Hundred in Damages….

And I was told by a city clerk in the claims department that that specific area was and is used by AT&T and that I would need to contact AT&T directly. How do I open up a claim for damages to my vehicle?

Questions

109

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

Questions

48

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AT&T Thanks App

As I follow the instructions to get this app I receive a error message that it’s not available in my region or country. I am in Astoria, OR USA! I am following the link provided by AT&T provides when you text 8758 : MYATT to get a link: Your benefits are waiting! Click the link and install th

Questions

549

2

0

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Constant pauses while on WiFi

I recently had the 1GB internet service installed.  I have an office in the back of my house that has a hardwired connection.  My problem is with the WiFi coming off of the Fiber modem.  The speeds test just fine.  The problem is there are constant pauses on all WiFi devices.  Web pages pauses up to

Questions

746

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At&t prepaid hotspot for ACP approved famies

After jumping through hoops for over a week on the National Verifier Website my family was approved for the ACP benefit. I followed the instructions on At&t's website and submitted my application with all info exactly as was listed on the Federal website. I got a notification that my application

Questions

704

2

0

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on demand not updating

The On Demand has NOT updated Days of our Lives since JUNE 25th!!! This is an AT&T problem.  My friends with AT&T don't have it either.  My friends with Comcast DO have it!  I have reported this problem but nothing is being done about it!!  

Questions

505

7

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Unlock Denied - What happened

First Attempt to unlock at&t email me We’re missing some info Device IMEI number:[edited as per the community guideliness] Request number:(edited as per the community guidelines) Hi Gerald,   Make sure your device meets our eligibility requirements, then call

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1.6K

16

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Damaged Boxes in Community

Good morning, I am the Administrative Assistant for an HOA located in Denton County, Frisco TX. We have several damaged boxes in the community that have AT&T on them as well as "Telecommunications Signature Series Broadband". We need information on if these boxes are even functioning as there ar

Questions

833

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Cell service horrible in and around Jefferson City Missouri

Working here on business for the past 5 weeks. Have roughly another 5 to 10 weeks to go. My cell service is constantly dropping or saying no service. I don't have this issue in FL. Inhave never had such horrible connectivity before. Even through hurricanes I had better service. What is going on wit

Questions

168

1

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Need a dedicated business account representative!

I need to locate our business account representative. TMobile, Verizon - BOTH very easy to deal with for this... AT&T?... on hold for the second time today - dead air - going on 45 minutes... and being told that with a business plan?... there is no account rep?  Are you kidding me?  I

Questions

219

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Spectrum fiber line cut by AT&T

I am a Spectrum customer whose line was cut by AT&T. How exactly does this happen by accident? Excuse my ignorance, but why would a technician be cutting a line found on a property? How is this acceptable professionalism? I’m pretty sure it doesn’t align with AT&T’s values. I was out of serv

Questions

653

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Why can't I watch HBO Max on my tv?

Why can't I watch HBO Max on my tv? I get it on my cell phone just fine. But I can't stream it on either of my tv's.

Questions

689

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ATT Laid FIber Lines in Neighborhood and Destroyed my Property

Who do I contact? They dug up rock which now covers most of my yard and landscape. The foreman I spoke to when they are almost complete in my neighborhood said they would rake up the rocks, reseed, and cover with straw. oh they covered the rocks with straw.  They owe me a new yard! Half des

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1.6K

5

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HARASSMENT VIA TEXT MESSAGES

I am assaulted EVERY DAY by multiple phony text messages coming from nearby area code 469. HOW DO I STOP THEM?? I block the numbers as they come in, but there's always another number.

Questions

1.6K

20

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BUYER BEWARE! DO NOT SIGN UP WITH AT&T

AT&T is NO better than the scammers from India who call & scam people out of their money! They just stole from my children and I. Silly me for forgetting to turn off auto pay when I switched carriers. They billed me for an entire month of service. I used THREE DAYS of that month. They still

Questions

435

14

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Trade-in scam

The promotion where you trade in your iPhone for $700 to get the latest one is a scam. They basically give you a $700 credit to your bill, and then you end up paying the $700 back along with the rest of the worth of the phone within a 30 month period. It’s basically a wash. The supervisor even admit

Questions

18.8K

97

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Usage Log Not Updating

For one line under my account, the call data in the usage log stopped updating on 5/12. Text and data for the line continues to update as expected, but no call data. And, yes, calls have come in regularly after 5/12. I’ve called support, but just keep getting transferred (to DirectTV support one tim

Questions

2.1K

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Port out numbers

I have been trying to get in touch with somebody for a week now about the mistake that AT&T‘a loyalty/advance billing department made when they turned off my phones. I’ve been trying to get the numbers ported out but now they’re telling me that due to their mistake I’m gonna have to pay out a lo

Questions

523

6

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The infamous 100/20 VDSL2 Lines balancing act; 3 tech visits different sync rates each time(posted below):

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

Questions

800

17

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Galaxy watch 4 numbersync issue

I just got the Samsung Galaxy watch 4 classic. Using a Samsung Galaxy S20 FE 5g phone. I also cannot connect the number sync.  I get an error on the watch Sd-Sdk-200 and a Pd-sdk-system_error on my phone.  I have tried turning off the VPN, uninstalled, reinstalled, unpaired, paired, turn

Questions

1.1K

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