I was in a local BJS store on November 6, 2020. I was approached by a representative from Smart Circle Retail. They asked me who was my current carrier and how much was I paying. So I said about 351.00 and still paying on 4 phones. The person said if you switch to AT&T you can save money. And I

Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a

We have had to bring in a plumbing contractor to replace drain line in our yard that was blocked due to roots growing through a break in the pipe and interruping the flow of the drain line. After completing their excavation today the plumbing contractors showed me where the plumbing line was damage

Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times.  Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a

A&TT stuck in my front yard and wrecker pulled them out. Now Ruts in my yard.

I sent back my iPhone purchase through UPS. I was just notified by ATT (about four months later) that they did not receive my return and are now charging me for the phone. I have the ups tracking number but that number no longer appears to be connected to my return. What are my options?

I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa

I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi

I walked into an AT&T store asking for help and, in my work clothes and did not look completely presentable the employees at the AT&T store did not help me, I asked for help with my service being suspended one of the young men there This day I still don’t know his name, asked me if I paid my

I’ve tried calling multiple times and have even stopped two AT&T install trucks in my neighborhood to try and get the utility box in my yard replaced. Over a year ago utility workers were in yard working and stepped on it. How I know is because it was recorded on my ring camera. I’ve asked to ha

Hi, I'm the first house on a new street. AT&T pulled fiber through the whole subdivision. I'm in the final phase of the subdivision and many neighbors have fiber. I worked with a local sales rep who requested address validation weeks ago with no progress yet. I put in my own request and haven't

Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month

I was working in the US in 2019 and on return to Australia canceled my VESTA AT&T Prepaid service. I have been charged a monthly fee for VESTA AT&T Prepaid since November 2019. I want to cancel it immediately and be refunded for what now is a significant amount. I have tried calling the inte

I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a

I transferred out of a joined group account year ago. My name is listed as the secondary acct holder. I have no contact with the primary or the pin # to take it off. Would a secondary account holder ever be made primary without consenting to it? Should I be worried about being held responsible or h

It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I

My business phone number has been marked as Scam Likely, how do I register my business as legitimate?

On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea