Does it really take MONTHS for AT&T to upgrade and fix internet problems?I've called AT&T customer service many times and it seems we going in circles.  Is my case (internet situation) really that difficult to solve?  Someone please enlighten me, sorry this is rather long but here it goes: Our contr

since August 2017hazard! danger! This post is in relation (or continuation) of my previous post here: https://forums.att.com/t5/AT-T-Internet-Plans/How-long-does-it-take-to-UPGRADE-FIX-internet-speed-I-ve-been/m-p/5299796#M2971) This is how our front yard looks like today.  I first called AT&

First off all, I have been using AT&T wireless more than 6 years and internet over 1 year. I moved my internet service from Time Warner to AT&T as AT&T offered better price. AT&T makes promotions on the phone and tells the conditions that apply. When I started using first promotion, I was told that

Good morning- I'm looking for a way to complain against AT&T for refusing to close my AT&T account after I switched to Project Fi in August, 2017 - and then threatening to send me to a collection agency when later blocked AT&T from charging my credit card. I called AT&T twice in August to cancel my

My promotion will be over by the end on September, so i called in early September to ask for another promotion. Prior to that I did shop arround with Comcast and they offered me better internet speed with same price. So you guys transferred me to Retention Dept., they was really nice to offered me d

I had 2 reward cards, $200 & $100, coming our way for signing up for U-verse for a year.  I and my family were out of the country for 20 days. Once we are back and inquired about Reward Card to Reward Center and Service Center. We were informed Cards was mailed/activated and used when we are out of

I saw online AT&T Bundle Promotions and verified my address is eligible for that. I went through all the online order processing and successfully put the order on July 9, 2014. Quickly I got AT&T order confirmation email. I thought everything should be fine because computer can not lie to us

I’ve had Uverse set ice since Nov2017 and it has been total nightmare. My monthly bill had been different every single month and no one can explain why. How can I get them to honor the rate sent to me in my customer service summary?? Any assistance is greatly appreciated.

I had a complain to make. I have been with ATT for longer than ten years. I will travel to China this year on October to Dec for 2 months and I requested my phone to be unlocked. However, I submitted online request and it got deny because the contact is not ended within 2 years period. so I called t