It is maddeningly difficult to communicate with ATT Customer Service for any purpose except adding or changing services.  I want to let Customer Service know about superior service I received from an ATT employee today.  II hope someone from ATT monitors this forum and can pass the information along

I wanted to commend the wonderful phone rep I had the pleasure of talking with yesterday.  Her name was Jenay [Edited for privacy.]. I hope I am spelling it correctly.  She was so patient with me and I really appreciated her expert help.  I have had a problem with my phone for a few weeks now, and I

I would like to extend my thanks and appreciation to the manager and his staff at the AT&T store in Tysons Corner Center in Tysons Corner, Virginia. I have had numerous issues with the Samsung devices on my account over the past few months and could not get anywhere with any reps on the phone, throu