Why is ‘Stingray’ music channel not loading when selecting the ‘OK’ button on the remote. A error code 0 is returned instead with a reply stating ‘Try back in 30 minutes’. Does ‘Stingray’ require an internet subscription? Or, only provided from another ‘U-verse’ package? Thanks.

Learn how to track an outage and what to do when your service is not working So, what can an outage? A lot of things! During my time with AT&T, I have seen and heard it all. One time a car hit one of our utility boxes. Someone was digging a hole and went through our cable. A tree fell and hit a

Hi, I just unlocked my Galaxy S8+ thru ATT. I have never done this before and am a little confused on how this works when selling the phone to someone else. I plan on selling the phone on swappa. So I went thru the unlock procedure. ATT sent me an email saying they accepted my unlock request and the

Anyone else seeing this and know how to fix ?

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Looking for the Uverse remote control code for a TCL "Roku" TV (model 32S4010R). Any help would be appreciated...

    Remote Call Forwarding is an easy way to turn on Call Forwarding when you’re away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN. If you alread

Help. What am I doing wrong. I am on the screen where you put in your mobile number and billing zip code and it does not allow me to hit the SUBMIT button. There is a red circle with a line as I hover over the button to push it. I have put in my number without and with dashes. Why is it stopping me

I have a iPhone X that is currently locked to At&T. But I have a t mobile SIM card . So I went to At&Ts website to request a unlock code. Unfortunately it keeps saying my phone has not been payed and and pay off your installments. But is has been payed off for about four months now

I purchased a Samsung s8 (registered to at&t) at Sam's club on 1/15. I use a different carrier and requested to have the phone unlocked the same day I purchased it. On 1/18 I went online to check the status and it showed approved. However, no email was sent with the confirmation code to act

Hey guys!  I'll keep this short and simple:  I just purchased a Samsung HW-F450 sound bar.  Trying to program U-verse remote (S10-S3) using 'AUX' button and have tried the codes for Samsung that were displayed on the manual/boards and still have not found one that will turn the volume off after ente

Earlier today i received a text from a number that was only 6 digits, the text was “att.net: Please use this 4-digit code to complete your mobile validation: 3742. This is a single use code.” i called att using 611 on my dialpad and then asked them about this, they looked over my account to see if t

I was approved to unlock my Samsung Galaxy S5 active; however, I never received an unlock code in my email.

I am trying to unlock my at&t device and the unlock request status says its been approved, but I never got the 8 digit code in my email. What can I do?

Hi, I was hoping someone could help me out. This is the first smartphone I own and it is awesome! However, all the other "dinosaur" phones I've owned prior were able to lock any and all of the applications you want. I was wondering if the Galaxy S2 could do this as well. I couldn't find it though. W

According to the web site below, if I purchase an iPhone 6 from AT&T, they will send me a confirmation e-mail which will include a promo code to get the promotional trade-in value. I received a confirmation of my order via e-mail, but it didn't include a promo code. http://www.att.com/shop/wireless/

EDIT: The code does work. It was not working the first 3 times I tried it. This is what I did to fix it. 1. Factory reset - no sim inside.2. insert att sim and go through setup wizard.3. power off phone then switch to different carrier sim.4. power on and when it asked for the code I entered it agai

I have an LG g5 running android Lollipop.I sent the IMEI using the unlock portal and received an approved unlock request from AT&T earlier today.I made sure that the IMEI and the request number are correct. I'm afraid I won't be able to unlock my device.

@ATTCares Re: VERIFICATION CODES DON'T WORK AND I CAN'T SET UP PASSCODE AT ALL.   I transfer from another mobile company to AT&T in hopes that it will be amazing and everything would be working to perfection. Sadly, I have encounter several issues with the process of how things are done. Specifical

I just got the new ps4 universal remote and it has an auto search feature to program the remote to the STB, but it doesn't appear to be finding a code. Is there a code I can put in manually to program the remote to the STB? Thanks!