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Problems with Auto Payment

Hi there.I am on the $60 gophone plan. A couple of days ago, I got the normal text message telling me my phone was about to renew. I normally am on the autopayment plan that just takes right from my checking account.Anyway, due to some circumstances, I turned my autopayment off and just used a norma

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2.4K

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Charged for device that was returned to att

I received a text message stating that att has not received my phone by April 1st and it would be charging my bill. I shipped the phone on the 22nd of March and when I checked the newgistics/tracking website it shows that the phone was Scanned in grapevine TX and then delivered on the 28th in fort W

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Being charged 2nd phone, Buy one, get one Free offer with new lines.

Hello, I have a post-paid account. We have been ATT customers for about 10 years. After some trouble with signals, we switched to T mobile where we were for a couple of months. After trying out the service, we decided to switch a phone back to ATT. So, we opened a new line with the account a couple

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1.1K

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Charging me for a device they have received !

Good evening, I have been chasing att over these guys saying they haven't received this phone for over a month ! Called March 17th and was told oh it could take 30 days to show in the system. Call again April 16th they say they still dont see it. Call again April 16th give them the required tracking

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Fraud or In Progress?

I went to my local AT&T store and discussed leaving Sprint. After learning my options, I decided to go with this company. I was told because of my busy schedule I could simply order online then stop in the store and pick up my phone to avoid any type of wait. That's just what I did. I placed an orde

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9.2K

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