Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (28)

Relevance

Accepted Solution

Official Solution

Solar Charging Stations

Hi there,someone knows what happened to the solar charging stations of NY? They were installed in 2014 and I'm wandering if they are still there. If not, why not?Cheers!

Questions

 • Apple

359

1

0

0

Accepted Solution

Official Solution

Incoming international calls

Are there charges for incoming international calls on the prepaid $35 plan? Specifically, I'm interested in icoming calls from Russia.

Questions

 • More AT&T PREPAID Discussions

2.4K

2

0

0

Accepted Solution

Official Solution

Inclement Weather - Be Prepared

With the recent storms, we wanted to make sure everyone is prepared. Communication is crucial during times like these and it is important to have your devices ready. Make sure to: Charge your phone. Wrap it in a zip lock bag to help protect it from the elements. Conserve power - if your hom

Questions

 • Account Features

7K

2

0

0

Accepted Solution

Official Solution

Charge pending expired

Got an email today about a charge that was pending had expired on my bank account from AT&T K006 9968 ESTOR for about $44. I recently preordered the Apple Watch series 5 Nike so I thought maybe something went wrong with the order but I talked to a rep and they said the order has been paid and is sti

Questions

 • Wireless Billing

418

3

0

0

Accepted Solution

Official Solution

Increase in bill

I just upgraded two old iPhone 4's to the iPhone 7. They didn't bother telling me that they were going to charge me an additional $15 per line per month for each phone for virtual voice mail. I never asked for and did not want virtual voice mail. If I don't accept the additional $360 per year charge

Questions

 • Wireless Billing

1.2K

2

0

0

Accepted Solution

Official Solution

Charge date keeps changing

I'm more than a little upset right now. I started my Go Phone account on the 15th specifically cause I needed it be in the middle of the month. AT&T has slowly moved that date every month until this month I'm actually paying again, for a second time, within the month of January. What is this!? H

Questions

 • More AT&T PREPAID Discussions

1.3K

5

0

0

Accepted Solution

Official Solution

Changed sim from old phone to iPhone 3G

I recently changed my sim card from my old phone to a new iPhone. I want to know if I would get charged more for this. I know an iPhone needs a data plan and I already have a data plan with my old phone. What happens now?

Questions

 • Wireless Billing

7K

9

0

0

Accepted Solution

Official Solution

Is a way to uninstall/turn off visual voicemail?

My sister says that there is a way to uninstall/turn off visual voicemail so I don't have to pay the extra $40 a month that I CANNOT afford! I do not use the VVM anyway!!! If someone could please tell me how to do this I would appreciate it!!! Thanks!!!

Questions

 • Data & Messaging Features, Internet Tethering

120.9K

162

0

Accepted Solution

Official Solution

Can we remove visual voicemail from our bill?

Do we the at&t customer have the option of removing visual voicemail from our bill? Saving $40.00 a month

Questions

 • Account Features

3.5K

1

0

0

Overcharging ATT Access customers

I have paid my bill in full Befire getting reconnected I was told and inkube saw my bill at 19.00. I pay it in full. Then I get a message 3 weeks later saying there has been a reconnect fee of 45.00 applied to my bill. Who charges a reconnect fee after already being connected. Why wasn't this fee ap

Questions

 • AT&T Internet Account

201

0

0

0

Gophone refill charged but service not received

I use the 45 (40 with refill) dollars/month rate plan for which my credit card was charged on Sunday. Then suddenly as of today, I had no phone service any more! When called 611, was played a message about my balance not being enough (which is not true as both my bank account and the At&T account hi

Questions

 • More AT&T PREPAID Discussions

196

2

0

0

Waiting 2 months for a resolution, got charged anyway. Roaming on Cruise. HELP!!

Hey all.I've been a customer for over 15 years.I was incorrectly charged $500+ in roaming charges while on a cruise in October. I spoke with reps and I was guaranteed that I would not need to pay that and that it would get removed.Two months since then, I called again on November 29th, was told it w

Questions

 • Wireless Billing

187

4

0

0

Charge for Repair/Replace defective ATT wifi router?

Called in yesterday bc even though there’s power, there are no lights on ATT DSL wifi router. They’re sending serviceman out in the morning at 8am. Today is Sunday and I can’t reach them (by phone or chat) to ask if there’s a charge. I would think since it’s THEIR equipment there would be no charge,

Questions

 • AT&T Internet Equipment

1.1K

2

0

0

International Day Pass charge when didn't leave the US

My wireless bill had a charge for one day use of International Day Pass ($10 + tax).  It was on my son's cell phone  and he never left the country during the billing period.  The bill specified the date it was incurred, 11/21.  I checked all his incoming/outgoing calls and texts listed on the bill,

Questions

 • Wireless Billing

298

2

0

0

MY at&t trek Hd wont charge

My Tablet has stopped charging and is dead what do i do?

Questions

 • Android

698

1

0

0

Motorola Tundra--charging problem

Motorola Tundra VA76r   My husband has used Motorola Tundra for years.    He has been accustomed to a battery charge lasting about three days.  He does not use a memory card.  This new phone has to be charged every night.  I have read that sometimes the SIM connector can be a problem.  Does anyone h

Questions

 • Other Phones & Devices

111

1

0

0

Terrible and Unethical Practices

I was promised free install (bay area promotion) numerous blunders on at&t side and they created new work orders that I did not authorize and put on a total of $149 in fees. After literally 4 or more hours on the phone (I can prove it) they finally credited my install fee. Then needed another few ho

Questions

 • AT&T Internet Installation

391

2

0

0

Warranty Phone sent back with charge on account

My husbands phone started ringing for a phone call. He picked it up and the screen went black, flickered, and then stayed black. The notification sounds continued.We went to our local ATT corp store and it was inspected and notated pm the account that thw phone had no physical or liquid damage. I us

Questions

 • Other Phones & Devices

290

2

0

0

Boot on Charge Please!

AT&T, I just started using the Nexus 6 through At&t and you need to change the Lolipop OS immediately and add BOOT on CHARGE command, please.  There are many apps for rooted Nexus phones in the APP store, but you must do this for the AT&T users quickly.  Thank You.

Questions

 • Android

359

1

0

0

International call charges after having block.

I've had the international block on the account for many months and it was working fine. Couple of months ago, i upgraded my plan. Upgrading my plan cause the long distance block and other features that i had on my account to reset. THIS IS SOMETHING CAUSED BY AT&T AND NOT ME. NOT EVEN THE REPRESENT

Questions

 • Wireless Billing

134

0

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.