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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

Questions

47

8

0

Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

Questions

15

1

0

Network

If you use Cox, Comcast, spectrum or Xfinity your being hacked and having your privacy rights violated. State the biz with consumer complaints & ftc if you are now or have ever used these services

Questions

108

7

0

El rey

Why is ATT U-verse dropping el Rey? It is the only channel showing older science-fi shows which are hard to find. Best station on the programming.

Questions

79

0

0

Can't get service tech out to fix a cut line under ground

There a cut att line sticking out of the ground and we can't get att to send someone out to check if dangerous or to repair it

Questions

76

1

0

Facing an issue with login since Dec 6th 2023

Sorry it's gonna be long. I tried contacting AT&T. Went to a store as well but couldn't get through and they said you can it resolved online. I have been trying to log into it since 6th of December and tried everything.  1. Installing and uninstalling 2. Log out and log in again 3. Tried

Questions

32

3

0

TV,Internet,Outage

As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su

Questions

55

2

0

Closed

CBS and The CW in San Diego

I am an AT&T TV subscriber.  I would like to keep KFMB and CBS 8 in my channel line-up.   We don't currently get any CW programming on AT&T TV but I would like to be able to watch that programming as well.  Are we affected by this AT&T Uverse turmoil in San Diego?

Questions

266

1

0

Canada Roaming

When in Canada, can we roam on Telus or Bell? In 2018 I saw people suddenly mentioning no coverage in Yukon or Northwest Terriorites. How about now in December 2019? Does manual network selection work for this?

Questions

97

1

0

Channel 1212 Uverse RNC Not Broadcasting

Why isn't @ATT not broadcasting channel 1212 RNC on Uverse? The convention started last night. This seems like a left wing (Edited per community guidelines) conspiracy.

Questions

260

16

0

Cracked screen insurance

The phone insurance is very misleading and useless if you have a newer phone I bought the insurance for phones on all 4 phone lines and before I bought insurance or phone I wanted to make sure they was eligible phones and what deductable would apply. Well I had a sezuire and my phone dropped and scr

Questions

828

4

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

1K

1

0

ATT phone insurance is a complete scam ripoff

I have had AT&T for years I pay them $300 a month or more any given month for 6 phone lines I recently got my son A new phone that just came out That he wanted I purchased the insurance like I do on all my phones and The same day it I got the phone it was stolen from a local Walmart Out of my car

Questions

1.1K

4

unlock status.current status in progress

Hello SirRequest number NUL823290197622I entered my unlock request three days ago but it has not been unlocked yet, the current status is speaking in progress, I am having a lot of trouble.The time you gave me is complete, open it quickly

Questions

1K

5

0

Closed

Refund for not broadcasting local CBS

How do I get the one time $10 refund for not receiving my local CBS channel due to Mission Broadcasting.

Questions

1.5K

4

0

AT&T Fiber - Disbale DFS on 5 GHZ radios

I'm trying to install a Roku Stick+. Roku tells me that their device will NOT connect to the 5 GHz radios in the AT&T Fiber Router as long as the 5 GHz range are in the DFS range.  So the questions are 1) Is there a way to manually set the 5 GHz channels on a Nokia BGW320-505 router OR 2)

Questions

742

6

0

$$$$$$$$$$$$$$$$$

I ordered internet service on the 8th of May. It got cancelled on the 11th. I am YET to receive my refund for the $100. It’s been 2 weeks. I have called FOUR TIMES NOW and every single time, I get an Indian person who has absolutely no idea what they are doing. I’m at the point of getting a L A W Y

Questions

27

0

0

Change wi-fi network name and password

I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router?   In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise

Questions

43

1

0

Wifi dropping devices

Wifi is dropping individual devices like directv and computer. All within green signal areas.  Tech rep insist nothing is wrong.  Tv just dropped during the Alabama Auburn game.  How embarrassing. 

Questions

45

1

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

54

0

0

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