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Retention over a $100 one off fee

Trying to stay with ATT by having them waive a $100 fee for international travel for 2 weeks, which is free with a competitors plan). customer service told me no, supervisor told me no. 12 year, $2700 per year customer and they are letting me switch to competitor due to not waiving a one time $100

Questions

118

13

Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

Questions

35

3

0

Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

275

10

0

Worst waste of money

Internet service is a whopping 3Mps and they say that's the best I can get,BUT if I stay with them they'll have fiber optic out here, although they don't have a date for it to be installed.  Their DirecTV now thats not worth a (Edited per community guidelines) either, you have channels at home but y

Questions

78

1

0

Galaxy s9 waiting to update

Anyone have android 10 on s9 AT&T

Questions

55

1

0

Keep it up at&t...

Hello at&t, sir i have purchased an iphone xsmax from a retailer of delhi and i am also a small retailer okay.. then when i sold this phone to a customer after 2 3 days he returned me claim that the phone is not supporting sim card of india then i took back the phone and returned him the money,

Questions

67

9

active

I need help

Questions

26

1

0

Group Text

So has ATT decided not to remove the group text limit for messaging? Come on, it's 2020. How hard is it for a carrier to change that when you see literally all of your competitors that don't have a problem trusting their customers with this feature...so ridiculous that we can't do this. I'm getting

Questions

61

0

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

36

2

0

Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

Questions

15

1

0

Facing an issue with login since Dec 6th 2023

Sorry it's gonna be long. I tried contacting AT&T. Went to a store as well but couldn't get through and they said you can it resolved online. I have been trying to log into it since 6th of December and tried everything.  1. Installing and uninstalling 2. Log out and log in again 3. Tried

Questions

32

3

0

AT&T is the worst!

We’ve been stuck with this (Edited per community guidelines) company for 20+yrs, since they were Cingular wireless and before. We have been ripped off so many time’s! This last time, $700 for your iPhone 8 in great condition, turned to $18 because that’s what they determined it was worth. (I took it

Questions

54

5

0

Refund

On October 15 I spent $1,014.79 at AT&T Ocala, FL. the store manager (Tiffany) assist Me with the new account. During transaction I realized they "did not have in stock" color phone that I wanted. Tiffany then states "I can order the other phone, but You will need to do new purchase ($870+) in o

Questions

20

1

0

Network

If you use Cox, Comcast, spectrum or Xfinity your being hacked and having your privacy rights violated. State the biz with consumer complaints & ftc if you are now or have ever used these services

Questions

110

7

0

40Mhz & 80Mhz for 5G Wifi Radio Channels unavailable

I believe that I was in channel 151 before for 5G, but after I restarted my router (unplugging & replugging), the channel is gone and I only have these channels: 36, 40, 44, 48, 52, 56, 60, 64, 100,104, 108, 112, 132, 136, 140, 144, 149, 153, 157, 161. I'd like to be in a 80Mhz channel.

Questions

57

2

0

TV,Internet,Outage

As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su

Questions

57

2

0

Mobile Billing

someone should add mobile bill as a payment option on microsoft store

Questions

35

1

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

65

1

0

HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

41

0

0

HBO offer

When I purchased my iPhone about 8 years ago, I was promised HBO for life, no additional fee. I have never been able to access it. ATT changed its platform, what it called the service, I tried to sign in and use it and was never able.  I gave up, perhaps that's its business model.  They w

Questions

41

1

0

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