
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Hello at&t, sir i have purchased an iphone xsmax from a retailer of delhi and i am also a small retailer okay.. then when i sold this phone to a customer after 2 3 days he returned me claim that the phone is not supporting sim card of india then i took back the phone and returned him the money,
Questions
•
Wireless Account
So has ATT decided not to remove the group text limit for messaging? Come on, it's 2020. How hard is it for a carrier to change that when you see literally all of your competitors that don't have a problem trusting their customers with this feature...so ridiculous that we can't do this. I'm getting
Questions
•
Data & Messaging Features, Internet Tethering
When in Canada, can we roam on Telus or Bell? In 2018 I saw people suddenly mentioning no coverage in Yukon or Northwest Terriorites. How about now in December 2019? Does manual network selection work for this?
Questions
•
Network Coverage
Closed
I am an AT&T TV subscriber. I would like to keep KFMB and CBS 8 in my channel line-up. We don't currently get any CW programming on AT&T TV but I would like to be able to watch that programming as well. Are we affected by this AT&T Uverse turmoil in San Diego?
Questions
•
Watching U-verse TV
There a cut att line sticking out of the ground and we can't get att to send someone out to check if dangerous or to repair it
Questions
•
AT&T Internet Equipment
someone should add mobile bill as a payment option on microsoft store
Questions
•
AT&T Internet Features
We’ve been stuck with this (Edited per community guidelines) company for 20+yrs, since they were Cingular wireless and before. We have been ripped off so many time’s! This last time, $700 for your iPhone 8 in great condition, turned to $18 because that’s what they determined it was worth. (I took it
Questions
•
Phone & Device Upgrades
Why is ATT U-verse dropping el Rey? It is the only channel showing older science-fi shows which are hard to find. Best station on the programming.
Questions
•
U-verse TV Account
Closed
How do I get the one time $10 refund for not receiving my local CBS channel due to Mission Broadcasting.
Questions
•
U-verse TV Account
Why isn't @ATT not broadcasting channel 1212 RNC on Uverse? The convention started last night. This seems like a left wing (Edited per community guidelines) conspiracy.
Questions
•
Watching U-verse TV
When will an HBOMAX APP be available for LG smart TVs. ATT needs to compete on all streaming platforms.
Questions
•
Watching HBO Max
I believe that I was in channel 151 before for 5G, but after I restarted my router (unplugging & replugging), the channel is gone and I only have these channels: 36, 40, 44, 48, 52, 56, 60, 64, 100,104, 108, 112, 132, 136, 140, 144, 149, 153, 157, 161. I'd like to be in a 80Mhz channel.
Questions
•
AT&T Internet Equipment
Hello SirRequest number NUL823290197622I entered my unlock request three days ago but it has not been unlocked yet, the current status is speaking in progress, I am having a lot of trouble.The time you gave me is complete, open it quickly
Questions
•
Apple
UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.
Questions
•
Other Phones & Devices
I have access to the Starz app through my ATT Uverse subscription. Suddenly, I am getting a message saying that the shows on the Starz app aren't "included" with my package (I have the highest package that has everything included). What is going on?
Questions
•
Watching U-verse TV
I have had AT&T for years I pay them $300 a month or more any given month for 6 phone lines I recently got my son A new phone that just came out That he wanted I purchased the insurance like I do on all my phones and The same day it I got the phone it was stolen from a local Walmart Out of my car
Questions
•
Wireless Account
As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su
Questions
•
AT&T Internet Equipment
I'm trying to install a Roku Stick+. Roku tells me that their device will NOT connect to the 5 GHz radios in the AT&T Fiber Router as long as the 5 GHz range are in the DFS range. So the questions are 1) Is there a way to manually set the 5 GHz channels on a Nokia BGW320-505 router OR 2)
Questions
•
AT&T Fiber Equipment