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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

54

1

0

Closed

CBS and The CW in San Diego

I am an AT&T TV subscriber.  I would like to keep KFMB and CBS 8 in my channel line-up.   We don't currently get any CW programming on AT&T TV but I would like to be able to watch that programming as well.  Are we affected by this AT&T Uverse turmoil in San Diego?

Questions

 • Watching U-verse TV

190

1

0

TV,Internet,Outage

As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su

Questions

 • AT&T Internet Equipment

42

2

0

Canada Roaming

When in Canada, can we roam on Telus or Bell? In 2018 I saw people suddenly mentioning no coverage in Yukon or Northwest Terriorites. How about now in December 2019? Does manual network selection work for this?

Questions

 • Network Coverage

69

1

0

Channel 1212 Uverse RNC Not Broadcasting

Why isn't @ATT not broadcasting channel 1212 RNC on Uverse? The convention started last night. This seems like a left wing (Edited per community guidelines) conspiracy.

Questions

 • Watching U-verse TV

218

16

0

Worst waste of money

Internet service is a whopping 3Mps and they say that's the best I can get,BUT if I stay with them they'll have fiber optic out here, although they don't have a date for it to be installed.  Their DirecTV now thats not worth a (Edited per community guidelines) either, you have channels at home but y

Questions

 • AT&T Internet Plans

66

1

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

31

2

0

ATT phone insurance is a complete scam ripoff

I have had AT&T for years I pay them $300 a month or more any given month for 6 phone lines I recently got my son A new phone that just came out That he wanted I purchased the insurance like I do on all my phones and The same day it I got the phone it was stolen from a local Walmart Out of my car

Questions

 • Wireless Account

767

4

AT&T Fiber - Disbale DFS on 5 GHZ radios

I'm trying to install a Roku Stick+. Roku tells me that their device will NOT connect to the 5 GHz radios in the AT&T Fiber Router as long as the 5 GHz range are in the DFS range.  So the questions are 1) Is there a way to manually set the 5 GHz channels on a Nokia BGW320-505 router OR 2)

Questions

 • AT&T Fiber Equipment

472

6

0

unlock status.current status in progress

Hello SirRequest number NUL823290197622I entered my unlock request three days ago but it has not been unlocked yet, the current status is speaking in progress, I am having a lot of trouble.The time you gave me is complete, open it quickly

Questions

 • Apple

864

5

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

723

1

0

Keep it up at&t...

Hello at&t, sir i have purchased an iphone xsmax from a retailer of delhi and i am also a small retailer okay.. then when i sold this phone to a customer after 2 3 days he returned me claim that the phone is not supporting sim card of india then i took back the phone and returned him the money,

Questions

 • Wireless Account

57

9

Cracked screen insurance

The phone insurance is very misleading and useless if you have a newer phone I bought the insurance for phones on all 4 phone lines and before I bought insurance or phone I wanted to make sure they was eligible phones and what deductable would apply. Well I had a sezuire and my phone dropped and scr

Questions

 • Phone & Device Upgrades

323

4

0

Mobile Billing

someone should add mobile bill as a payment option on microsoft store

Questions

 • AT&T Internet Features

27

1

0

$$$$$$$$$$$$$$$$$

I ordered internet service on the 8th of May. It got cancelled on the 11th. I am YET to receive my refund for the $100. It’s been 2 weeks. I have called FOUR TIMES NOW and every single time, I get an Indian person who has absolutely no idea what they are doing. I’m at the point of getting a L A W Y

Questions

 • AT&T Fiber Equipment

25

0

0

Blacked out dodger games

I have U450 and live in Fresno county. Every time a dodger game should be on sportsnetla it is blacked out. Is anyone able to watch these games? I have reached out to att multiple times and been on the phone for hours and no one can give me an answer as to why the games are blacked out.

Questions

 • Watching U-verse TV

61

2

0

Promotion CREDIT to account Thanks. PRESIDENT OFAT&T

I received several calls  from the president  of At&t.  I was credited  my  Promotion  . Thank you 

Questions

 • Wireless Account

28

0

0

Conspiracy Theory "news" channels

Why am I getting more and more further right wing conspiracy networks? I have about 7 right wing news stations including Fox News, I24, Newsmax, Newsy and One America News. These networks spew lies and conspiracy theories to the uneducated and easily influenced. They are constantly adding these con

Questions

 • Watching U-verse TV

282

1

0

New construction ATT blowing smoke because they are to lazy to lay b-wire to supply my new house internet and tv

I built a new house in an established subdivision, only to find out the ATT box is a block away, so they put a “ticket” in to have service provided. Its been a month and nothing but excuses, I have friends who are techs for ATT and have said theu just dont want to lay the B-Wire cause its cold out.I

Questions

 • AT&T Internet Installation

49

0

0

INTERNET CHARGED FOR ALMOST 3YRS

I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

 • AT&T Internet Plans

31

1

0

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