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Fiber in my area

Hello, I am writing to you with a heavy heart I think this will be my last week with att, i remember switching to att after comcast was constantly giving me bad service and let me say this when i switched the internet was amazing but that was 4 years ago now my internet is subpar for the price i am

Questions

79

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A Year of Incorrect Air Dates for Multiple TV Series

For several months now (almost a year), Uverse TV is listing incorrect "Original Air Dates" on a multitude of tv shows. Also on a multitude of channels. My DVR is recording reruns because the people working on the Uverse TV schedule has no clue how to install the correct "Original Air Date(s)" and c

Questions

98

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Asurion Is COLDBLOODED

Please see my earlier post regarding Asurion in their refusal to honor the contract. Please see billing statement for what I’m paying on a recurring basis. They just keep leading me on to keep paying the premiums. When are you gonna step in and help your customer?  I know it’s not your charge but yo

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70

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CUSTOMER SERVICE HELP OR ACCOUNT INFO PLEASE!!!!!!!!!!!!!!!

i cant get my account number to finally get rid of this company once and for all. i have logged on to my account online but of course the account number isnt anywhere on there. the ONLY way to get it is to call 611 or prepaid customer service which if you call the 1800 number says the call center is

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41

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Hacked Router

password changes and resets don’t work! He is still capturing all data at our access point i believe. He’s changed all of our devices to a Linux OS. Open sourced licenses HELP!!!!

Questions

61

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"It can wait" is your whole (Edited per community guidelines)ty corporate motto. I waited an eternity in the vain hope that I might be able to speak to a live human.

Not only was I not enter the program, for some asinine reason your stupid company changed my password. After that I waited on hold forever, never once speaking to an actual human, until finally your (Edited per community guidelines) support staff hung up on me. A COMPLETE AND TOTAL WASTE OF TIME AND

Questions

28

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My device Is newly purchased online trade swapped phones and cash and done. Text messages to verify both coherence,knowledge & legality

My phone has since been reported stolen to I assume collect another and in the process locked my device and sim.

Questions

41

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Disrespected

I tried to post this but I like how AT&t was trying to stop it from being posted by making me change my password and re-enter the password every step along the way. The story begins July 6th I talked to AT&t DirecTV and AT&t cellular service. I changed my internet to a higher megabytes per second. I

Questions

78

3

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Transfer and billing

An AT&T customer has asked us to transfer billing responsibility to you for one or more wireless numbers. If you accept this transfer you're responsible for all financial and contractual obligations for the number(s) you accept. This includes, but isn't limited to, all service contacts for th

Questions

47

4

Awful billing practice

I am so disappointed over the integrity and empathy of AT&T. I ordered a new Apple Watch January 2019. Been paying my bill and been up to date with everything. We are in January 2021. Never had any issues with ATT love the service and I thought hey I should get internet service with them as well

Questions

56

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Reimbursement for multiple payments for prepaid service.

I've made numerous payments for my prepaid service beginning the month of March as detailed below I've also spoken to a few AT&T employees who also switched my prepaid service plan around accordingly they claimed, however I have yet to receive my reimbursement for the multiple payments for my pr

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42

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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

90

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why does UVerse keep pausing

MY UVERSE RECIEVER KEEPS PAUSING. AT&T (Edited per community guidelines)

Questions

63

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Horrific experience I have spent hours and hours on the phone with AT&T. I'm seriously beside myself.

I recently had decided to switch over to AT&T porting my number That I've had for years. Long story short AT&T did not abide by their own terms and conditions. They were not supposed to port my number out until I received their device. Here I am a week later absolutely no phone absolutely no

Questions

64

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Check mobile phone purchase certificate

How can I check the purchase certificate of the mobile phone? I only have the phone number and the mobile phone serial code, the previous voucher is lost and can't be found!  What should I do to find it!  ?

Questions

53

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

69

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att first responder discount

Can the first responders discount be extended to people working in Retail like Walmart, Publix, Cosco, etc... ? We have been suppliyng the basic needs for the family and helping people since the beginning of the pandemia, at a very high level of risk.

Questions

316

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Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

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30

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program guide

the ATT U-Verse channel 1005(KNPBHD) broadcast does not match what is being broadcast by PBS in some time slots. Sunday at 8pm, PBS broadcasts "Call the Midwife", ATT does not. ATT stopped the "Country Music" series in favor of "great Performances" on Friday nights. What gives?

Questions

185

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FIRST RUN & RERUN RECORDING

Has anyone else noticed that all of the sudden in the past few months that many reruns are marked as original air date of the current day. This causes your choice of 1st run only to be filling up your storage with reruns that you don't want to see AGAIN. This is a way for the program suppliers to ma

Questions

86

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