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On demand

I just have a suggestion that I'm sure all customers would appreciate. Will you please put an automatic replay feature in On Demand. It would be so awesome and much appreciated if once a show was finished, it would automatically go to the next episode.

Questions

 • Watching U-verse TV

39

1

0

Why is there ANOTHER price increase on uverse bill?? $9.99 ADDED AGAIN THIS MONTH WITHOUT NOTICE!

Why is there ANOTHER price increase on my uverse bill?? Another $9.99 added within two months $20 increase! Not to mention I was promised a promotion for an entire 12 months and didn’t make it two months without another increase on both tv AND Internet!! YOU ALREADY INCREASED OUR BILL in JANUARY for

Questions

 • U-verse TV Account

71

3

0

Charged for returned equipment and no one is helping!!!!!

Ordered a Apple Watch 6 on 1/14/2021 online with a ATT representative . Received it 1/16/2021. Returned it on 1/22/21 with the shipping label provided by ATT (tracking number 9202390100721444111243) . Att received the watch 2/6/21 per the confirmation email with RMA #607383058. Att charged me for f

Questions

 • Wireless Billing

330

8

0

GETTING NEW DISCOUNTS

TIPS? ATT CLAIMS THEY DO NOT HAVE ANYTHING FOR EXISTING CUSTOMERS ONCE THE DISCOUNT I HAVE EXPIRES IN A FEW WEEKS, IM (Edited per community guidelines), PRICING GOES UP HIGHER AND HIGHER EVERY YEAR! I NEVER HAVE HAD ISSUES QUALIFYING PREVIOUS TO THIS, WHAT HAPPENED TO CUSTOMER SERVICE?!

Questions

 • Watching U-verse TV

168

2

0

What would you say?

What would you say to AT&T if they charged your 81 year old Mother for Internet Service from July 2019 (when she told them she did not want it since it never worked.) until TODAY, BUT provided HER service to someone in Marble Bluff Subdivision (Marble View)... and REFUSED to credit her the money

Questions

 • AT&T Internet Installation

50

1

0

I was just given a Verizon Tablet and need to convert to AT&T

I just got a Verizon (Android System) Tablet given to me, but I need to figure out how to convert it to an AT&T Tablet (AT&T is who my contract for my Note 20 Ultra Phone is through). Could anyone tell me how to accomplish This? Thank you in advance, and have a Blessed Day!

Questions

 • Other Phones & Devices

2K

3

0

CUSTOMER SERVICE HELP OR ACCOUNT INFO PLEASE!!!!!!!!!!!!!!!

i cant get my account number to finally get rid of this company once and for all. i have logged on to my account online but of course the account number isnt anywhere on there. the ONLY way to get it is to call 611 or prepaid customer service which if you call the 1800 number says the call center is

Questions

 • Account & Usage

32

0

0

Wrong phone send to me. Does not match what is on my invoice.

I am transferring from a different carrier. Until till I am moving over fall line two of which were supposed to be iPhone SE 20. Instead I received the iPhone SE with the 4 inch screen displaying. I received the deal through an AT&T representative in a Target store. Can I go to an AT&T being

Questions

 • Apple

23

2

0

My device Is newly purchased online trade swapped phones and cash and done. Text messages to verify both coherence,knowledge & legality

My phone has since been reported stolen to I assume collect another and in the process locked my device and sim.

Questions

 • Apple

34

3

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

63

4

Disrespected

I tried to post this but I like how AT&t was trying to stop it from being posted by making me change my password and re-enter the password every step along the way. The story begins July 6th I talked to AT&t DirecTV and AT&t cellular service. I changed my internet to a higher megabytes per second. I

Questions

 • Community lounge

70

3

0

Closed

Available internet speed on the south side of Chicago

I live on the 9600 block of Peoria St. Why is the fastest internet speed available in my area is 5 mbps at 45 dollars a month. This is a rip-off to be charging people 45 dollars a month for early 1990 internet speed. When other areas have fiber for the same cost. I am so disappointed in AT&T.

Questions

 • AT&T Internet Plans

80

6

Hacked Router

password changes and resets don’t work! He is still capturing all data at our access point i believe. He’s changed all of our devices to a Linux OS. Open sourced licenses HELP!!!!

Questions

 • Other Phones & Devices

54

2

0

Unlock and activate LG phone with AT&T

Can I still join the AT&T community while waiting for the 15 months of transition? I'd like to become an expert on the subject while waiting to Unlock mobile phone

Questions

 • Samsung

39

1

0

program guide

the ATT U-Verse channel 1005(KNPBHD) broadcast does not match what is being broadcast by PBS in some time slots. Sunday at 8pm, PBS broadcasts "Call the Midwife", ATT does not. ATT stopped the "Country Music" series in favor of "great Performances" on Friday nights. What gives?

Questions

 • Watching U-verse TV

147

2

0

Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

 • Wireless Account

81

2

0

"It can wait" is your whole (Edited per community guidelines)ty corporate motto. I waited an eternity in the vain hope that I might be able to speak to a live human.

Not only was I not enter the program, for some asinine reason your stupid company changed my password. After that I waited on hold forever, never once speaking to an actual human, until finally your (Edited per community guidelines) support staff hung up on me. A COMPLETE AND TOTAL WASTE OF TIME AND

Questions

 • Account Features

27

1

0

No SBC GLOBAL.NET SERVICE 11/16/20??.

I've had SBCGLOBAL.NET for my business since 1980.   Now I have no email service since November 16, 2019. No explanation!  No notice!   What do I do now? Call everyone of my customers? Somebody needs to step up! I'm parlized! AT&T...I SMELL A LAW SUITE!!! YOU NEED TO

Questions

 • AT&T Internet Security

223

2

0

Check mobile phone purchase certificate

How can I check the purchase certificate of the mobile phone? I only have the phone number and the mobile phone serial code, the previous voucher is lost and can't be found!  What should I do to find it!  ?

Questions

 • Wireless Account

37

3

0

Transfer and billing

An AT&T customer has asked us to transfer billing responsibility to you for one or more wireless numbers. If you accept this transfer you're responsible for all financial and contractual obligations for the number(s) you accept. This includes, but isn't limited to, all service contacts for th

Questions

 • Wireless Billing

40

4

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