Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (210)

Relevance
Add-on features ;FaceTime ; Hotspot

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Questions

561

11

0

Why is there ANOTHER price increase on uverse bill?? $9.99 ADDED AGAIN THIS MONTH WITHOUT NOTICE!

Why is there ANOTHER price increase on my uverse bill?? Another $9.99 added within two months $20 increase! Not to mention I was promised a promotion for an entire 12 months and didn’t make it two months without another increase on both tv AND Internet!! YOU ALREADY INCREASED OUR BILL in JANUARY for

Questions

78

3

0

Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Questions

77

1

0

GETTING NEW DISCOUNTS

TIPS? ATT CLAIMS THEY DO NOT HAVE ANYTHING FOR EXISTING CUSTOMERS ONCE THE DISCOUNT I HAVE EXPIRES IN A FEW WEEKS, IM (Edited per community guidelines), PRICING GOES UP HIGHER AND HIGHER EVERY YEAR! I NEVER HAVE HAD ISSUES QUALIFYING PREVIOUS TO THIS, WHAT HAPPENED TO CUSTOMER SERVICE?!

Questions

192

2

0

Dual Band 2.4 and 5ghz

We have 1GB internet service. The modem/router combo provided by AT&T has dual band feature. I have it turned off and manually connect some devices to 2.4 and others to 5. Do you recommend using dual band feature to automatically select the best network for the device?Not sure how good is the AT&T d

Questions

173

2

0

What would you say?

What would you say to AT&T if they charged your 81 year old Mother for Internet Service from July 2019 (when she told them she did not want it since it never worked.) until TODAY, BUT provided HER service to someone in Marble Bluff Subdivision (Marble View)... and REFUSED to credit her the money

Questions

54

1

0

I was just given a Verizon Tablet and need to convert to AT&T

I just got a Verizon (Android System) Tablet given to me, but I need to figure out how to convert it to an AT&T Tablet (AT&T is who my contract for my Note 20 Ultra Phone is through). Could anyone tell me how to accomplish This? Thank you in advance, and have a Blessed Day!

Questions

2.4K

3

0

"It can wait" is your whole (Edited per community guidelines)ty corporate motto. I waited an eternity in the vain hope that I might be able to speak to a live human.

Not only was I not enter the program, for some asinine reason your stupid company changed my password. After that I waited on hold forever, never once speaking to an actual human, until finally your (Edited per community guidelines) support staff hung up on me. A COMPLETE AND TOTAL WASTE OF TIME AND

Questions

27

1

0

Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

86

2

0

why does UVerse keep pausing

MY UVERSE RECIEVER KEEPS PAUSING. AT&T (Edited per community guidelines)

Questions

53

1

0

Fraudulent Promise to Pay Set Up

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

Questions

132

5

0

Transfer and billing

An AT&T customer has asked us to transfer billing responsibility to you for one or more wireless numbers. If you accept this transfer you're responsible for all financial and contractual obligations for the number(s) you accept. This includes, but isn't limited to, all service contacts for th

Questions

42

4

No SBC GLOBAL.NET SERVICE 11/16/20??.

I've had SBCGLOBAL.NET for my business since 1980.   Now I have no email service since November 16, 2019. No explanation!  No notice!   What do I do now? Call everyone of my customers? Somebody needs to step up! I'm parlized! AT&T...I SMELL A LAW SUITE!!! YOU NEED TO

Questions

232

2

0

A Year of Incorrect Air Dates for Multiple TV Series

For several months now (almost a year), Uverse TV is listing incorrect "Original Air Dates" on a multitude of tv shows. Also on a multitude of channels. My DVR is recording reruns because the people working on the Uverse TV schedule has no clue how to install the correct "Original Air Date(s)" and c

Questions

88

1

0

Closed

Available internet speed on the south side of Chicago

I live on the 9600 block of Peoria St. Why is the fastest internet speed available in my area is 5 mbps at 45 dollars a month. This is a rip-off to be charging people 45 dollars a month for early 1990 internet speed. When other areas have fiber for the same cost. I am so disappointed in AT&T.

Questions

86

6

Closed

Apple Watch

Assuming an apple watch can only be addressed by an iPhone by at&t vs. All other smart watches how does this work exactly.

Questions

178

11

0

Fiber in my area

Hello, I am writing to you with a heavy heart I think this will be my last week with att, i remember switching to att after comcast was constantly giving me bad service and let me say this when i switched the internet was amazing but that was 4 years ago now my internet is subpar for the price i am

Questions

76

1

0

Unlock problems

my wife and I just recently bought S20 Ultra phones and have an installment plan for them. Our old phones(Both S8) were paid off last year. I have tried to unlock my old S8 for my mother to use on another carrier and it keeps saying my phone isn't eligible because I haven't paid it off. What do I ne

Questions

51

1

0

Wrong phone send to me. Does not match what is on my invoice.

I am transferring from a different carrier. Until till I am moving over fall line two of which were supposed to be iPhone SE 20. Instead I received the iPhone SE with the 4 inch screen displaying. I received the deal through an AT&T representative in a Target store. Can I go to an AT&T being

Questions

29

2

0

My device Is newly purchased online trade swapped phones and cash and done. Text messages to verify both coherence,knowledge & legality

My phone has since been reported stolen to I assume collect another and in the process locked my device and sim.

Questions

38

3

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.