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Questions

29

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Privacy policies, do you feel accountable

I am writing in the hopes to get the attention of AT&T and other consumers and more. I am not just posting here but multiple forms. Such as blogs, YouTube channels, news agencies,all social media and any where I think may get attention.Back ground on myself, I am a now previous long term AT&T consum

Questions

56

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AT&T DOES NOT OFFER FLEXIBLE PAYMENTS ON INSTALLMENT PLANS

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

Questions

46

2

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Watch Marquee Sports Network in iOS app

Is there or will there be way to use u-verse credentials to log into the marquee iOS app? I see places for att tv and direct tv, but not for uverse and uverse credentials won’t work for the other two.

Questions

254

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DDN pin#2

How do I unlock FDN pink 2 and what it is mean?

Questions

32

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Was going to bundle, instead I'm shopping new carriers

I'm highly disgusted that I spoke with a rep on a recorded line in January that stated several times that due to my length of time with insurance and no claims I would not have a deductible to pay, only to have you bill me $225. This is false practice that will be reported to Better business bureau

Questions

48

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Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

Questions

57

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Missing channels on device

I $ for CSpan & other channels, WHY they are not included on my phone!

Questions

42

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Xbox Latency

I am experiencing latency issues with my Xbox one while using a wired connection as well as being the only device on the network. My latency sits at 70-77 and I would like it to be at least 30 for gaming. I have tried running a channel scan and reassigned channels however, I am still experiencing th

Questions

94

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On demand

I just have a suggestion that I'm sure all customers would appreciate. Will you please put an automatic replay feature in On Demand. It would be so awesome and much appreciated if once a show was finished, it would automatically go to the next episode.

Questions

42

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Can I have two numbers

Would I be allowed to keep my current number with a different provider account not in my name. The second number, account would be in my name will I be able to keep both lines

Questions

25

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

61

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

97

1

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International Wireless plan for Internet

Illustrate to me how or can I link my smart phone to the att wireless internet. Im in a country where it is available, I just want to know how to link my smart phone to att. my email is [email scrubbed]

Questions

22

1

iPhone 12 Trade in program

Hi so I decided to trade in my iPhone 11 for the 12 and I realized I have the iPhone X . While the process is completed is there any other way I can trade the iPhone X instead of the 11 . Would I have to call and switch the trade in ?

Questions

55

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Settle past due balance

I need to settle a past due balance but don't have a lot of money. I still have all equipment but the store would not take it back to bring down bill owed. Please help i want to settle this so it stops impacting my credit . thank you.

Questions

88

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Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Questions

77

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GETTING NEW DISCOUNTS

TIPS? ATT CLAIMS THEY DO NOT HAVE ANYTHING FOR EXISTING CUSTOMERS ONCE THE DISCOUNT I HAVE EXPIRES IN A FEW WEEKS, IM (Edited per community guidelines), PRICING GOES UP HIGHER AND HIGHER EVERY YEAR! I NEVER HAVE HAD ISSUES QUALIFYING PREVIOUS TO THIS, WHAT HAPPENED TO CUSTOMER SERVICE?!

Questions

192

2

0

Dual Band 2.4 and 5ghz

We have 1GB internet service. The modem/router combo provided by AT&T has dual band feature. I have it turned off and manually connect some devices to 2.4 and others to 5. Do you recommend using dual band feature to automatically select the best network for the device?Not sure how good is the AT&T d

Questions

173

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Closed

Looking for folks to join in a (Edited per community guidelines)

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

Questions

30

1

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