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Trade In

I have recently got a my iPhone 15 pro in trade in with Samsung s20 5g, initially when I asked for the trade in credits, the store reps told me I would get 830, now when I went to store to drop off my Samsung s20 5g, they are saying, they could only offer 350, what do I do now?

Questions

15

1

Billing dispute

Need help with my business wireless billing dispute. I requested a call back but still have not received a call. Please assist.

Questions

85

3

0

Closed

1st responder Plan!!!!

Let grocery store employees get the 1st responder Plan Discount. Due to Covid-19 you can see that we're just as important to the world. Also risking our lives everyday to provide you with groceries.

Questions

123

2

Bank Statement

Cancelled and returned product within the 14 day grace period. Have a receipt. Paid the restocking fee and got refunded for the phones. However, AT T continues to bill. The bill went from $300 to $1,000. There has been hours of calls and claims and notes on file. Now AT T tried pulling these charges

Questions

43

1

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MY PHONE WAS BLACKLISTED AND ITS NOT EVEN AN ATT PHONE.

I bought my son the s21 5G July 1st 2021 BRAND NEW FROM US CELLULAR!! For 12 hours today I have been on the phone trying yu fix this issue. US CELLULAR don't in any any way have it blocked samsung don't fcc don't know why it is. CTIA is just as confused as I am. My son's dad added him to his plan wi

Questions

105

2

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AT&T Netgear AirCard 770S and the AT&T Netgear M1 Nighthawk Hotspots

I chatted with a woman From AT&T to get setup to go to the AT&T Store near me. I told her I was using the 770S now with AT&T Network to use data. I told her I would like to change back to AT&T as my ISP. She set me up to get a new Netgear M1 Nighthawk and I was going to get the 100 G

Questions

296

4

0

Broadcast channels

Can someone plz explain broadcast channels, all channels and my channels in text message settings?

Questions

498

0

0

PROMOTIONAL OFFER SCAM!!!! PLEASE BE AWARE!!!

On 8/22/20, a CS agent offered me 3 wearables (watches) in order to reduce my overall monthly charges (i already had 3 lines in service with 3 iPhone XRs). He specifically confirmed that i would not have to pay for the devices, their activation and their monthly service as the wearables would have d

Questions

525

9

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ATT Enhancedphone APN settings

I have the Samsung Galaxy Note 20 5g Ultra. Yes I know there is no actual 5g, its years out still. We get an upgraded 4g lte marketed as 5e. Anyway I had to get a 5g sim for this phone and where I used to get great 4g, it picks up the crap 5e signal. Ive tried to change my APN settings but it will n

Questions

2.1K

1

SIM card hack Att employees give out your info

I had a SIM card hack , Att employee changed my pin for a hacker going into Att store  The hacker then got acc to my emails , every pic I took , remember every email !! the hacker then stole 38,000 from me  att Fraud department doesn’t answer phone. Att sends me a email saying yes I

Questions

275

3

0

AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

64

2

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3rd party definition (2 part)

This may stab really deep to AT&T but all employees of AT&T that follow these questions take note. Please also this question is for you........—Can you define the terminology of 3rd party per written and AT&T defined policy definition??NIGHTOWLS

Questions

784

2

Asurion Insurance Claims are Total Scams and AT&T/Asurion are Both Dishonest and Screw You as Badly as Possible

AT&T's customers are unaware of the 15-day return policy for the damaged device when they file a claim with Asurion. Asurion goes out of their way to make sure they don't mention this anywhere but the fine print. Then they charge you $850, keep the $250 deductible, they keep the old device, and

Questions

1.6K

7

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Contact Information for AT&T's Distribution Department

I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to

Questions

919

6

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Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

406

10

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