Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (210)

Relevance
Text to Email Secondary Display Help

At&t used to have a way that you could add/edit an at&t text to email address. Instead of your phone number (000 999 8888 @ sms. att . net) you could have it setup for a secondary one so it would show up as one you created. Ex ( woodshed @ sms . att . net) This way your phone number isn't di

Questions

38

1

0

Channel 396

What happened to channel 396

Questions

37

1

0

ATT SCAM TRADE IN FOR NOTE 20 ULTRA

I traded in a perfectly good working note 8 in August Still waiting for credit.. Said I would receive $1000.00 Credit is supposed to be issued last cycle now told credit would go through next cycle  Att is lying will be filing a complaint with fcc  bbb and department of consumer prot

Questions

119

2

0

AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

54

2

0

fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

Questions

57

3

0

Bank Statement

Cancelled and returned product within the 14 day grace period. Have a receipt. Paid the restocking fee and got refunded for the phones. However, AT T continues to bill. The bill went from $300 to $1,000. There has been hours of calls and claims and notes on file. Now AT T tried pulling these charges

Questions

39

1

0

At&t B0G0 FRAUD!!!!!

I was told I was getting a bogo promotion and after much aggravation of being sent the wrong phones twice and the second phone being canceled, by them, I didnt get the promotion after all! waited a month during all their blunders to even get phones which were still the wrong GB. I am paying FULL pri

Questions

24

0

0

Closed

1st responder Plan!!!!

Let grocery store employees get the 1st responder Plan Discount. Due to Covid-19 you can see that we're just as important to the world. Also risking our lives everyday to provide you with groceries.

Questions

118

2

Att guy lied to me to get me to switch plans.

I called to inquire about my phone balances and the att rep said he could lower my bill by 35 dollars and everything would stay the same. Just lower bill. Yeah right. checked my bills turned out I was 250.00 higher last month and 200 higher this month.  I called att the girl just wanted t

Questions

99

0

Closed

My Account won't let me upgrade my device

My Account won't let me upgrade my device .. I was told network offline and fraudulent activity were the cause. . How can I correct this?

Questions

84

1

0

Adding new stations

Does anyone know if there are plans of adding new channels particularlyAntenna TV to the channel lineup? I would really love to get it.

Questions

41

1

0

Changing Device Signal Bands

Just bought a new iPad, and it's attached itself to the 2.4 Ghz radio on my Pace 5268AC router. An older iPad is on the 5 Ghz band and is receiving a stronger signal. How do I get the new one moved over to the 5 GHZ radio?

Questions

69

4

0

re: Defective Pre Paid Phone Returned

I ordered a pre paid device Dec 8 2022 and it was defective, I took it to USPS and have my reciept. It shows on my acct phone shipped and fir me to activate. Att recieved the phone Dec 16 2022. I dont know whats going on. I called 5 tomes regarding this matter still not resolved. Makes no sense. If

Questions

20

1

0

Billing dispute

Need help with my business wireless billing dispute. I requested a call back but still have not received a call. Please assist.

Questions

58

3

0

OS

I spoke to AT&T few days back explained an unusual download out of the blue was not alerted as usual could not stop download so shut off phone next morning powers on phone took awhile finally found out OS operating system. Have been tracking through common sense have tried to explain to AT&T

Questions

45

1

0

Hi, I was wondering whether

Hi, I was wondering whether it is possible to see who rated my welding-related film on IMDB. I can see that I got 26 ratings, for example, and how many times a specific rating was given.

Questions

68

1

0

who do i talk to before i go to the BBB and loyalty/retention department a no

i need to know how i can talk to someone from att to resolve all my issues before i go to the BBB. AT&T is outrageous and their reps don't know their butts from a whole in the ground so they have 3 options tell you whatever out right lies, hang up, or transfer you to someone else!!!!! who do i c

Questions

94

1

0

I found a wireless router near my apartment complex.

I found a wireless router near my apartment complex a few days ago. Customer service said someone would call me and retrieve it. I would like to activate it and use it, I've never heard of this hardware before.  I've called and tried the chat (java) but haven't gotten any other responses. 

Questions

57

3

0

Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

254

10

0

Is AT&T up to date?

I'm looking for new phone service with an updated line. My current provider's network is digitally out of date and is currently set to the year 2020. I'm having a hard time finding providers with updated lines. Is AT&T up to date?

Questions

72

11

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.