The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  What is changing?WildBlue Internet service and billing through DIRECTV will no longer be support

There are many people angry about the change in billing due dates that have been set by AT&T recently.  There is a way to get your due date back to where you want it but does require a little work on your part. NOTE: I am not an AT&T Employee, this is just advice from someone doing a little research

ATT is always encouraging customers to perform self service on the website or getting remedial help on UVERSE channel 9910.  However, when I actually try to navigate through the non sensical websit instructions I am unable to perform a simple package change.  The website states the following:     L

I just recently upgraded my phone through Radio Shack and was not given the choice to keep my original rate plan. I was, however, able to change it back once this new one took affect prorated at the beginning of the billing cycle. But my bill is still showing the other rate plan. How long does it ta

I received a notice in the mail that my next month's bill will be 2 months plus prorated amount, Why?  Looks like ATT is changing billing to paying in advance instead of after, so how will excess usage be handled?  Why the change? I have been with ATT since it was worldnet and have always paid my bi

I joined my friend's multiline service last month and today she renewed the plan by paying totally $110  for both of us. Right now,  I was charged $30 again through my own card Autopay! I cannot find any support for this problem. There is no online chatting option for prepaid plan and the phone numb

Does ATT have any actual customer service reps? What is going on? I need assistance with my account and ATT is unable to provide customer service? This is crazy! The numbers provided to call customer service are useless!