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Does AT&T enjoy torturing their customers.

Called a few weeks ago to change my plan. Spoke to retentions. Got a great deal! Unfortunately, the great deal isn't reflected online or in any paperwork. Did they forget? Called to find out what happened. 1) Called 800-288-2020. Holding for 10 minutes. Person who answered finally said I had to call

Questions

 • U-verse TV Account

545

4

0

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Changing IP

Is there like any way at all to change my ip? Like literally since i got at&t i have been searching how to change my ip due to ddosing and never have been able to find any solutions

Questions

 • AT&T Internet Equipment

147

3

0

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AT&T DSL Internet Slow Speed, Service Down, and Billing Assistance from AT&T

Online Assistance & Things to Know Is your DSL service acting up or running slow? Is your service is down or is the modem blinking red? In most instances, resetting your DSL modem can resolve most issues.   If a reset does not work, we have online tools for you:  Web Su

Questions

 • AT&T Internet Equipment

67.3K

24

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Changed Internet Providers - How do I get Digital Life system to recognize?

I've seen this question asked several times with no resolution from AT&T. The video on the app is useless and does not address the issue. I have a new internet service provider (XFinity) and the system will not connect. I've entirely reset the system and it's still not recognizing my internet connec

Questions

 • Device Troubleshooting

881

1

0

0

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Official Solution

Creepy caller. Change my number?

Creepy guy got my number before I moved. I wish to change it as blocking it hasn't worked, he calls from a different one

Questions

 • More AT&T PREPAID Discussions

698

1

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0

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Official Solution

mobile data

Is it possible to buy extra data once I reach my monthly limit. Can I purchase buy the Gb as one time and not have to change my plan or worry about it doing that automatically the following month?

Questions

 • Data & Messaging Features, Internet Tethering

1.3K

3

0

0

Accepted Solution

Official Solution

The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

Questions

 • U-verse TV Account

1.9K

2

0

0

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Official Solution

U-verse Remote Troubleshooting

  Not to worry! Below are a few things you can do to restore functionality and get back to enjoying your U-verse service! Before you begin troubleshoot your remote, know this. The remote uses light to send the signal to the receiver. If anything is blocking the receiver, this can affect f

Questions

 • U-verse TV Equipment

21.1K

5

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Official Solution

Learn How AT&T Is Making Your Email More Secure With Oauth & Secure Mail Key

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

Questions

 • AT&T Internet Email & Security

81.2K

41

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Official Solution

If i cancel my AT&T account will I lose my email address?

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on th

Questions

 • AT&T Internet Email & Security

105.4K

26

Accepted Solution

Official Solution

Unable to change notification phone number

When I originally got DigitalLife over year ago we set up a phone number to receive notifications. Now I have canceled that number and I would like to change it to a new number. I have changed my cell phone number in all account settings and I'm trying to create new programs with notifications being

Questions

 • Other

3.7K

2

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Official Solution

AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

Questions

 • Data & Messaging Features, Internet Tethering

221.8K

31

0

0

Accepted Solution

Official Solution

The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread!     New Tot

Questions

 • Wireless Billing

14.7K

2

0

0

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Official Solution

How to group text more than 10 on AT&T

Learn what devices support Advance Messaging The Wait is over! Through 2021, AT&T is continuing to increasing the number of people you can group text. It is slowly being rolled out and tested on many devices. Check out David T's  Advance Messaging page for more informatio

Questions

 • Data & Messaging Features, Internet Tethering

196.3K

293

Accepted Solution

Official Solution

Data Plan Change Pricing

I started off with 2 gig. Then i went to 1 and my bill went down to 84.00. Then i asked them to put it back to 2 gig and they said i can have 3 gig for the price of 2. It appears my bill will be 89.00. But will the hidden fees take it over 100.00 or will my bill truly be the same as it was originall

Questions

 • Wireless Account

1.7K

4

0

0

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Official Solution

How could you change payment due dates to the first of themonth?

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

Questions

 • U-verse TV Account

1.1K

1

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Official Solution

AutoPay - How To Enroll & Change Your Payment Method

We all know life is busy! Paying bills can be time consuming and we all know time is valuable! Save some time by enrolling into autopay! How To Enroll in AutoPay! Go to AutoPay. If you have multiple accounts, select the account you want to sign up for AutoPay. Toggle AutoPay On.

Questions

 • Wireless Billing

25.2K

5

0

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