I am trying to change my plan from the 16GB plan to the 25GB plan. I first attempted it on my phone, on the app, but I keep getting the message: "Looks like we hit a rough patch, but we're working on it. Give us a moment and try again."I then logged into the website on my desktop and attempted to up

I accidentally changed my plan right after I purchased my preferred plan. I immediately switched it back. Now I am without service. Help please. I am on a fixed disability income and phone service is a must.

I have a Samsung J3 and an IPhone 7 that both have SIM cards and are used. Can I swap the phones (the Samsung number, photos, etc. to the iPhone, the iPhone to Samsung)? They're both fairly new.

I want to sign up for auto pay, but my due date is the first of every month. I don't get paid until the third. So, I wonder if I could get my due date changed to the third of every month?

Hi, I need to activate a couple of Sierra Wireless USB modems that need to be used as a backup data connection for a network router.I could not find the software/drivers to make this modem work with a Mac running High Sierra 10.13.6  I activated the SIM in an iPad. Now I need to change the IMEI numb

Is there a way to check my current voicemail greeting using the same handset that is assigned to the voicemail account?  I wish to confirm current greetings and when needed make changes, after making changes I wish to confirm the changes are correct.thanks

Hi I tried to change the network name on my home wireless network. Pressed save. I used the password on the router box. It said the password was incorrect. Any ideas on how to change the network name if the router pw doesnt work? Thanks in advance

MY USER NAME belongs to a Company in Germany! That IS NOT ME! HELP!

Is there like any way at all to change my ip? Like literally since i got at&t i have been searching how to change my ip due to ddosing and never have been able to find any solutions

I went to att today to buy a gophone sim card for my iphone, i had them call att and put the money on my account to put talk text and data on it, paid 25 for the sim and 50 for the card to walk out without it working, unfortunetly they were closing and didnt realize until shortly after that my accou

Having trouble logging into your email account? Are certain features not working? Wondering how AT&T can help you secure your email and internet? Have other questions regarding your email or security? We can help with that! AT&T Password Reset Assistance - Learn how to reset your email a

Hi all, Are  you not receiving email notifications? Make sure you are getting the latest billing and information! Sign into your account and verify you have the correct email on file! Also, having the correct email on file will make password resets much easier in the future!   1

How to make sure that changing the BGW210 router name SSID changes on it on both radio bands, 2.4 and 5 GHz?

The default access code on our NVG589 has been compromised.  Is there a way to change it or block access using this password that's on the box itself?

Online Assistance & Things to Know Is your DSL service acting up or running slow? Is your service is down or is the modem blinking red? In most instances, resetting your DSL modem can resolve most issues.   If a reset does not work, we have online tools for you:  Web Su

I've seen this question asked several times with no resolution from AT&T. The video on the app is useless and does not address the issue. I have a new internet service provider (XFinity) and the system will not connect. I've entirely reset the system and it's still not recognizing my internet connec

Hello I have tried the *#61# and that does not work all failed. I have gone to myATT.com logged in.In the "myATT" tab there is NO Home Phone. Go to att.com. Login with your username and password.2. Hover your mouse under myATT tab > Home Phone > Manage Features on the left. I have looked all over th