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How could you change payment due dates to the first of themonth?

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

Questions

 • U-verse TV Account

1.1K

1

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The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

Questions

 • U-verse TV Account

2.1K

2

0

0

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Official Solution

The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread!     New Tot

Questions

 • Wireless Billing

14.8K

2

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Official Solution

How to group text more than 10 on AT&T

Learn what devices support Advance Messaging The Wait is over! Through 2021, AT&T is continuing to increasing the number of people you can group text. It is slowly being rolled out and tested on many devices. Check out David T's  Advance Messaging page for more informatio

Questions

 • Data & Messaging Features, Internet Tethering

200.1K

293

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Official Solution

Data Plan Change Pricing

I started off with 2 gig. Then i went to 1 and my bill went down to 84.00. Then i asked them to put it back to 2 gig and they said i can have 3 gig for the price of 2. It appears my bill will be 89.00. But will the hidden fees take it over 100.00 or will my bill truly be the same as it was originall

Questions

 • Wireless Account

1.7K

4

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0

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Official Solution

U-verse Remote Troubleshooting

  Not to worry! Below are a few things you can do to restore functionality and get back to enjoying your U-verse service! Before you begin troubleshoot your remote, know this. The remote uses light to send the signal to the receiver. If anything is blocking the receiver, this can affect f

Questions

 • U-verse TV Equipment

21.2K

5

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Official Solution

AutoPay - How To Enroll & Change Your Payment Method

We all know life is busy! Paying bills can be time consuming and we all know time is valuable! Save some time by enrolling into autopay! How To Enroll in AutoPay! Go to AutoPay. If you have multiple accounts, select the account you want to sign up for AutoPay. Toggle AutoPay On.

Questions

 • Wireless Billing

25.7K

5

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Official Solution

Creepy caller. Change my number?

Creepy guy got my number before I moved. I wish to change it as blocking it hasn't worked, he calls from a different one

Questions

 • More AT&T PREPAID Discussions

705

1

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AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

Questions

 • Data & Messaging Features, Internet Tethering

221.9K

31

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Official Solution

If i cancel my AT&T account will I lose my email address?

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on th

Questions

 • AT&T Mail Features

117.2K

27

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Official Solution

Unable to change notification phone number

When I originally got DigitalLife over year ago we set up a phone number to receive notifications. Now I have canceled that number and I would like to change it to a new number. I have changed my cell phone number in all account settings and I'm trying to create new programs with notifications being

Questions

 • Other

3.7K

2

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Official Solution

Learn How AT&T Is Making Your Email More Secure With Oauth & Secure Mail Key

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

Questions

 • AT&T Mail Login & Security

82.6K

41

0

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Official Solution

mobile data

Is it possible to buy extra data once I reach my monthly limit. Can I purchase buy the Gb as one time and not have to change my plan or worry about it doing that automatically the following month?

Questions

 • Data & Messaging Features, Internet Tethering

1.3K

3

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Phone Upgrade

I've been in my contract of 2 yeas for almost one year, the contract ends in May of 2016. My account says that I have the option to upgrade my phone now but only at a partial discount. Can anyone tell me how much it would be the discount and what are my upgrade optios, because I wouldn't like to cha

Questions

 • Phone & Device Upgrades

291

1

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Prepaid Autopay discount upon changing plans

I changed my plan before the due date. From $50 ($40) to $65 ($55). I’m on autopay. I was charged $65 plus taxes. Should i be charged the discounted amount upon changing plans? Or does it start on the next cycle? Thank you!

Questions

 • More AT&T PREPAID Discussions

258

1

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Which Residential Gateway?

AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif

Questions

 • AT&T Internet Equipment

14.3K

8

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Enter the Yahoo Password for Your Email – Things to know from AT&T

You are probably wondering if reentering your email password is a legitimate request from AT&T. Don’t worry, it is 😊 AT&T is improving your email experience by adding a Secure Mail Key. There are steps we are taking to make this happens and reentering your password is just the first step. So, sit b

Questions

 • AT&T Mail Login & Security

41K

24

0

Does AT&T enjoy torturing their customers.

Called a few weeks ago to change my plan. Spoke to retentions. Got a great deal! Unfortunately, the great deal isn't reflected online or in any paperwork. Did they forget? Called to find out what happened. 1) Called 800-288-2020. Holding for 10 minutes. Person who answered finally said I had to call

Questions

 • U-verse TV Account

556

4

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If my parents got me my phone, can I change the caller ID?

Hi, So my parents just got me a new phone and it's my first one. I see that it is registered under their name as they had to pay for it. However would it affect my caller ID? It would be a bit weird if my parents' name appeared on my friends screen every time I gave them a call.  If so, is there a w

Questions

 • Other Phones & Devices

446

1

0

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Transfer Billing Responsibility - A Guide by the AT&T Community Team

Changing the name on your account is easy can be done online. It’s a fast process that allows you to transfer billing responsibility.   How it works The account holder request to transfer billing responsibility The person who is taking over the account/ billing responsibility will rec

Questions

 • Wireless Account

187

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