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at&t does not care at all

This company has completely lied to me and ripped me off!!! I have been on the phone with them since Thursday  9/13/2018 for now a total of 15 hours and 23 minutes to be exact and nothing has been done at all!!! They have disconnected my phones my children's phones who do not live near me...I have g

Questions

 • Wireless Account

155

3

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Cheeper AT&T cell costs?

My cell bill. Is to high anybody getting a good price for cellular service?

Questions

 • Wireless Billing

127

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Why all the cell phone unlock issues

When I was a t mobile custormer years ago i called and got 3 different cell phones unlocked over the phone in mins but i hear all these ppl on here saying att is giving them a hard time makes them go through there website t mobile unlocked them no charge and over the phone it was easy. Dont understa

Questions

 • Other Phones & Devices

427

4

0

0

Charged for a device that was returned "NEXT PLAN"

I figured I would post here to share my recent and still on-going issue. Does not look like you all get much support here either.In April I pre-ordered the Galaxy S8, it arrived. I transferred my data over from my iPhone6s. I box it up a few days later, placed it in the box ATT provided with their r

Questions

 • Wireless Account

226

2

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How to Transfer Your Number to an AT&T Prepaid Account – Info from the AT&T Community

If you are thinking about moving your AT&T Postpaid (monthly bill) account to AT&T Prepaid, there are some things you’ll want to know before starting:   Your existing postpaid service must be active for at least 30 days Your account can't be past due Combined bill accounts can'

Questions

 • Account & Usage

4.7K

1

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Customer service?

Has anyone found a way to talk to someone at ATT other than the local rep's or the 1800 Satan they send you too for customer service? I will not call the 1800 number again. they serve no purpose what so ever. for DIRECTV or Uverse. my bill and payoff have been a miserable mess since I signed up.I ha

Questions

 • Wireless Billing

236

2

0

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GoPhone Sim Question~

Hey guys. Quick question. I'm thinking of putting in my regular sim card (I'm on a contract) into the AT7T Z431 GoPhone simply because I need a change of pace (I have the LG Expression). I have a talk plan and unlimited texting (no data, which is why this phone is ideal for me). My question is, if I

Questions

 • More AT&T PREPAID Discussions

7.7K

7

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Poor Customer Service

I was just at the AT&T store in Georgetown, TX. An associate put us on the wait list at 9a.m., and we were third on the list.  Meanwhile, while we are waiting, two other store associates decided it was more important to set up a table of phone protectors, instead of helping waiting customers. Also,

Questions

 • Phone & Device Upgrades

97

1

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Number transfer

How do I have my cell phone number transferred from an microSIM card to a nanoSIM card?

Questions

 • Apple

462

1

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Cant add mobile number. Keep getting PROFCBR114 Error

I would like to add my cell number to my account for problems I might have in the future. Tried adding it but got error PROFCBR114. Please let me know what's needed. Thanks for your help.

Questions

 • AT&T Phone Account

113

2

what frequency is used in my 78258 area as I need booster or repeater antenna

My ADT system uses Telit H24 DB/2100 wireless module.  This covers 850, 1900,/1700-2100 and comes with a small antenna.  The module itself has 2 additional sockets for a total o 3 antennas.  My neighborhood has 1 or 0 bars for AT&T, Verizon & Sprint and we use WIFI-C to make calls as our phones supp

Questions

 • Network Coverage

234

0

0

0

Accepted Solution

Official Solution

AT&T's Parental Controls For Your Kids

Parental Controls and More with AT&T Secure Family™ Having a mobile device is a great tool that allows your kids to keep in touch with you. Not only does a mobile device give your kids access to the world via the internet but it allows your kids to talk to their friends, play online games,

Questions

 • Account Features

81.5K

9

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Accepted Solution

Official Solution

Late Payment Arrangements - How To Set It Up!

Need extra time to make a payment? Not to worry, with the myATT app, you have the ability to schedule a late payment and setup a new payment method! Setting Up A Late Payment/ Splitting Your Payment Go to Make a payment arrangement to see your available payment options. Pick the date you

Questions

 • Wireless Billing

59.4K

17

0

Accepted Solution

Official Solution

Compatible Prepaid Device - Will Your Device Work by AT&T

Learn If Your Device Will Work After the 3G Change One question we see often is, "will my device work on AT&T's prepaid network?" This question is even more important given the sunset of 3G. Below you'll find information on how to check if your device will work on AT&T's 4G or 5G service.

Questions

 • Other Phones & Devices

36.3K

10

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Accepted Solution

Official Solution

AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Questions

 • Network Coverage

18.4K

4

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Accepted Solution

Official Solution

Horrible service / reception / speeds lately

I've been experiencing horrible reception around my neighborhood (55044) lately.  My download speeds have been around 0.15mbps download, and I have been dropping calls.  I have lived in this same house for several years with AT&T and have not had any issues whatsoever until recently.  I've reported

Questions

 • Network Coverage

183

5

0

Accepted Solution

Official Solution

AutoPay - How To Enroll & Change Your Payment Method

We all know life is busy! Paying bills can be time consuming and we all know time is valuable! Save some time by enrolling into autopay! How To Enroll in AutoPay! Go to AutoPay. If you have multiple accounts, select the account you want to sign up for AutoPay. Toggle AutoPay On.

Questions

 • Wireless Billing

25.3K

5

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