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Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

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26

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

46

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

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71

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AT&T MOBILE SERVICE PRICING FRAUD

Over a year ago i had and "In Home Entertainment Agent" come to my home along with the DirectTV installer and asked if i would like to switch my mobile service to ATT. I chuckled and told him NO because ATT is outrageously over priced.  He asked questions and I answered them than IN WRITING he

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62

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Dispute Staus

I thought I initially submitted a dispute back at the beginning of March and never received anything so decided to fill a new one and this time received a case number. I’m fine waiting patiently but do want to assure my dispute was revived properly. It’s not a dispute concerning charges and I have

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25

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8 HOURS of ATT purgatory

ATT finally was able to trick me into changing my old unlimited plan i've had 14 years. I looked on att site to upgrade my 12m iphone to 13m. Last month att had 13m's in stock, now it shows out of stock. So, after conferring w att rep, I made an appt and drove 20 mi to an apple store.  10:00-

Questions

110

6

How can I get a new specific phone number?

I would like to get a new specific cell phone number, what should I do instead of go to the store? Is that anyway to get it online?

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224

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Ready to Go. ENJOY is horrible, full of issues, and it's all AT&T's fault... according to ENJOY

For the record they blame everything on AT&T policy. I was scheduled for delivery btwn 6-8pm. Around 7:45 I asked for an ETA on the text I received from Enjoy... ZERO response. Around, 8:15 I found my original email regarding the schedule, and connected to Enjoy via the link. It said I needed to re

Questions

580

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Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

605

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Closed

lack of response from ATT associates

My wife and I were promised repayment for her office rental expenses incurred while we awaited the installation of ATT dedicated internet. The installation took over 6 months instead of 2-3.  The promises were made by Tim [EDITED] who managed Sabrina [EDITED].  We were also in contact wi

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41

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Has anyone else had a utility line cut during line burial?

I had fiber Internet installed this week. They buried the fiber line yesterday. The crew didn’t wait for the other utility lines to be marked and they cut the line of another utility. I can’t find the correct number to call about this. The crew also barely buried the line close to the house and le

Questions

54

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How are they gonna Push DEFECTIVE GARBAGE!!!!

Bought the new Galaxy Flip phone 4. Had it for 3 weeks and the screen decides to crack at the fold. Start going through the right channels to get it fixed and seen to. Wouldn't you know I start getting the run around. First sending me to Samsung saying you need to warranty it knowing full well they

Questions

156

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Trade in Rip off, terrible customer service

Traded in 3 phones in October/November of 22. Everything went wrong from the beginning.  only received 2 trade in boxes, had support help me to prep the phones for trade in.  lost 1 phone at the trade in facility.  Got everything "sorted out" per management back in Jan/Feb, waiting a

Questions

46

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Closed

Help with $570.14 in Duplicate & Fraudulent AT&T Billing

As a loyal customer of AT&T for over 25+ years, I'm asking for help with $570.14 in outstanding credits due for AT&T's duplicate billing along with fraudulent charges on my wireless account. In January 2022, AT&T overcharged me $248.55; in February 2022, AT&T overcharged me $218.35,

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48

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Pre paid card PIN number not visible on new card

Prepaid card I just bought at Walgreens is damaged the PIN number is not visible how do I get either a way to use or a refund

Questions

43

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Long term California customer of AT&T mobile and home bundle - account cancelled today - Ive had a COVID hardship

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

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153

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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

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59

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Why Will Call Log Not Load

I tried the digital chat auto response, which did not yield the information: [AT&T] : You can get a list of your digital home phone calls using a smartphone, tablet, or computer.  1. Go to (Link)Phone features(Link) 2. Select the Call History tab 3. Do one of the following: &nbs

Questions

125

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Shadow.tech service slow speeds and high latency

I am in southern california with fiber 1000 service. speedtest show about 900 down and 500 uphowever i get constant messages from the shadow service i have a laggy connection. happens on xbox as wellshadow did a speedtest to their datacenter in dallas and a traceroute. they found that the att server

Questions

549

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Questions

32

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