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AT&T Trade in scam/ fraudulent practice

This is to bring to attention that i have had bad and pathetic service and potential fraud with AT&T trade in program. 1. My trade in device has been sent to AT&T on the address son shipping label but AT&T continues to deny having received the phone. i have initiated BBB consumer comp

Questions

 • Phone & Device Upgrades

28

8

0

Unanswered Questions

I have been on chat for over an hour. The rep, Estefania refuses to answer my questions with anything other than a link to the FAQs page (sidenote: my questions aren't answered in FAQs). What number can I call to speak with someone that can answer real questions?

Questions

 • Wireless Billing

18

1

0

Service Dispute

Due to the pandemic, my job could not pay me as scheduled last pay but will give me back pay next pay (it how it is sometimes) i had payment arrangements set up and, obviously due to lack of pay (honestly not my fault), I couldn't keep the arrangments set. I work from home and my only source of comm

Questions

 • Wireless Billing

25

3

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

 • AT&T Internet Account

31

0

0

Title Research shows AT&T Easement on Property but no limits.

Hello we have a survey with title research done and there is an AT&T easement on the property however it is "vague, outdated description; unable to locate." We would like to speak from a representative for North Texas to assist in locating facilities and narrowing down easement.

Questions

 • Community lounge

7

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0

Submit a request for AT&T carrier visibility

How do I submit a request for carrier visibility so I can view and select another cellular provider on my iPad Pro 3rd Gen 11' Right now the only option available is AT&T. My iPad is already unlocked.I called at&t at 8003310500, but the cs doesn't know what I am talking about and tell me to go to a

Questions

 • Apple

53

1

0

Service suspension

My girlfriend made arrangements to pay her bill, in full, TOMORROW. Like the fine folks you are, you shut her off, TODAY...while her grandchild was being born. Do arrangements mean nothing to your soulless automatons? Someone makes an agreement to pay you when they get paid, and you say YES! And the

Questions

 • Wireless Billing

98

44

Emails from 2011

I have an active sbcglobal.net email account. How can I view my sent and received emails from Sep-Dec 2011?

Questions

 • AT&T Internet Email & Security

10

1

0

Anybody else filed an FTC Complaint against ATT?

AT&T has been trying to steal from me since acknowledging, in writing, the disconnection of my account on 9/30/2019.  They kept billing me.  They called me.  I explained.  I wrote and explanation.  I filed a complaint with the FTC and even sent them the copy of the entire filing.  They now just put

Questions

 • AT&T Internet Account

123

1

0

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

42

3

0

AT&T Device Unlock

Hello, I have submitted an unlock request, it states that it will take two business days. It has been over two business days, and it is still processing. Current status - IN-PROGRESSWe're reviewing your unlock request now. Please allow two business days for processing.We'll email you soon with a dec

Questions

 • Apple

24

1

0

Recuperating a number S. O. S.

For almost 2 decades I had an At&T number which I operated under a selected plan, that I adjusted according to my needs. At one point due to adjustments needed in response to travel plans which would have me absent and was of no use to hold a monthly plan I rolled to a prepaid service. Carefully

Questions

 • More AT&T PREPAID Discussions

26

2

0

Slow Speed

I have Gigabit service plan, earlier in the week I had 750 mps download, today I have 90.Ran all the troubleshooters and still no fix

Questions

 • AT&T Fiber Account

57

3

0

5g Reseller and internet broadcasting

I want to be a 5G reseller. Attempts to contact ATT Business direct lead nowhere.   Details of request:  I wish to broadcast 5G internet, there are about 200 known users/customers that will join.  There are no service providers that can complete.  type of service (Uverse, DS

Questions

 • AT&T Internet Equipment

33

2

0

Device Unlock Request Denied

Hi, I am an AT&T customer since 2012 with the formerly Go Phone and now the Pre Paid phone. Since then, I have the same line, always active, with automatic payments. Now I am traveling abroad and I've made an online request to unlock my phone, so I can use different carriers, since the Go Phone is n

Questions

 • Android

851

7

0

0

Contact Information for AT&T's Distribution Department

I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to

Questions

 • AT&T Phone Equipment

35

6

0

cannot get 2 bellsouth.net addresses to work in gmail

I have been unable to get 2 of my bellsouth.net mail accounts to fetch mail in Gmail. I am able to successfully check the email on the yahoo site, so therefore I know that my login credentials are not the issue. I have tried the steps outlined below as reflected on the at&t site & in this sa

Questions

 • AT&T Internet Email & Security

18

0

0

Closed

Lack Of Help and Appreciation For First Responders During The Corona Virus Pandemic !!!

I just wanted to write and allow other ATT customers to know the situation Im currently going through with ATT customer support. ATT was allowing a waiving of upgrade/activation fees due to the pandemic, given that customers are buying their phones and upgrading handling the entire process online or

Questions

 • Phone & Device Upgrades

60

1

0

Loyal Customer for 20 years so why would your customer service phone rep close my account???!!!!

I've been an AT&T Wireless customer for 20 years. Literally have had the same cell number since 1998...then I got the most curt, unprofessional, and quite frankly, rude customer service phone rep recently who took it upon himself to close my account in the middle of a disputed charge. Before I could

Questions

 • Wireless Account

332

8

0

0

Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

 • AT&T Internet Features

25

1

0

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