Upgraded to Uverse In June of this year and I thought it was going to be a simple upgrade to uverse's $34 monthly plan. Just call, ask for the upgrade, and it's done and thats how it was presented by the sales rep over the phone. After a month of seeing my bill show what looked like the right amount

My experience with ATT's customer service has the been the worst I've had in my life. If there was some way to get this information to the masses I would do whatever it took. I would shout it from every rooftop if I knew I could save even one poor soul from the agony and frustration that is the ATT