Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (37)

Relevance

Accepted Solution

Official Solution

Existing SIM card in a new unlocked phone?

Hello   New user here. I am sure this question has been asked multiple times before, however I just wanted to verify with my own specific case. Im mainly here to inquire about the process of using an unlocked phone. If I had purchased an unlocked phone will I still be able to use my plan simply by t

Questions

 • Other Phones & Devices

16.7K

3

0

0

Accepted Solution

Official Solution

Check GoPhone card without service

My mother in law gave us a GoPhone card that she didn't use but doesn't remember when she bought it. We were going to buy an at&t phone only if the card is still usable but stick with our normal company if we have to buy a $50 card anyways. Each time we try to check the refill card to see if it has

Questions

 • More AT&T PREPAID Discussions

1.1K

2

0

0

Accepted Solution

Official Solution

Unable to purchase a data plan, after clicking "Submit" I am taken back to my account summary.

Hello! I hope you guys can help me. I'm having trouble purchasing a data plan for my account.When I try to purchase it, it shows me the terms & conditions (which I accept), and then it shows me the Purchase summary and asks me to input the 3-digit security code from my card. But, after I put in

Questions

 • Wireless Billing

665

5

0

0

Accepted Solution

Official Solution

Question about sim cards

I have a iPhone 4 and a few months ago I got the galaxy s 2. Now don't get me wrong it's a great phone but the battery life sucks, I've had to format the SD card 4 times, and hard reset 2 times. A phone like that should have to do that. So if I take my iPhone back to at&t and tell them I want to tur

Questions

 • Other Phones & Devices

6.4K

2

0

0

Accepted Solution

Official Solution

I lost my credit card bill and I would like to receive the receipt by e-mail.

I lost my credit card bill and I would like to receive the same receipt by e-mail. I used AT&T prepaid SIM Card during my trip.It was unlimited data, cost 75$(I used Auto-payment, so I save 10$.)I paid it by credit card, and I lost my credit card bill.I would like to receive the same receipt by e-ma

Questions

 • Wireless Billing

2.2K

3

0

0

Accepted Solution

Official Solution

Can't refill my GoPhone account online

Every time I try to refill my GoPhone account online at paygonline.com using a credit card I get the same message: Error! We seem to be experiencing system issues. Please try again later.I tried different cards from different banks, I tried setting up AutoPay - no luck, I keep getting the same error

Questions

 • More AT&T PREPAID Discussions

4.1K

4

0

0

Accepted Solution

Official Solution

Late Payment Arrangements - How To Set It Up!

Need extra time to make a payment? Not to worry, with the myATT app, you have the ability to schedule a late payment and setup a new payment method! Setting Up A Late Payment/ Splitting Your Payment Go to Make a payment arrangement to see your available payment options. Pick the date you

Questions

 • Wireless Billing

59.8K

17

0

Accepted Solution

Official Solution

SIM card to micro SIM card

Hello,I was not sure where to ask/post but I thought that this might be the right place. So i recently ordered a new phone (LG G3) off of Amazon (I also renewed my contract with at&t through them which helped me get a discount on the phone).  After I ordered it, I realized that it takes a micro SIM

Questions

 • Android

5.1K

5

0

0

NEVER RECEIVED MY AT&T REWARD CARD!

Can someone please assist me here? I never received my reward for $100. I have uverse internet and uverse phone service. I have called the reward center representatives so many times since July and they always act so clueless or in a rush to get off the phone! I was relying on this card to pay my at

Questions

 • U-verse TV Account

580

3

0

0

Gophone Refill and Go problems

So after it forced me to setup/activate my phone online and select a monthly plan. I punched in my Refill and Go 45 monthly unlimited call/text 1gb data card PIN number in and it's showing my data at 600 mb left literally seconds after I activated it.

Questions

 • More AT&T PREPAID Discussions

756

1

0

0

Prepaid card says it's been used already.

I just bought a $45 AT&T prepaid card and when I went to add it to my account I received an error saying that the card has already been used! I tried adding it through the website, app, and even tried doing it through the *888* method on the phone and every time it gave me the same error message tha

Questions

 • Account & Usage

739

1

0

0

LG G3 Invalid Sim Card

The LG G3 Invalid Sim card message happen to me and I got a replacement LG G3 phone and I am sorry to say after about a year it is happening with the replacement phone too! I bought a new battery thinking maybe it was a heat issue with the battery as the phone did seem hotter than normal on the back

Questions

 • Android

2K

1

0

0

Never received $300 reward card!

Have service for 2 months now. No news of reward card. Checked on reward website- no reward found on my account. Chatted with agents- no records of it. Called 800-288-9983 and was told to call another number. Called 1-800-675-8459 and was put on hold forever. Still have not reached anyone for help.

Questions

 • Wireless Account

201

7

0

0

how much data is used when i accept encripted chip credit cards payments on my iPhone

how much data is used (how much will it cost if i exceed the data allotment) when i accept encrypted chip credit card payments on my iPhone using a cellular network (not wifi)thanks everyone

Questions

 • Wireless Account

165

5

0

0

Lost Reward Card

I accidently threw away a reward card and I don't know the number on it. What do i do?

Questions

 • U-verse TV Account

1.1K

4

0

0

What's wrong with my phone?

My locked page with date and time has Sunday's date and time on top of today's date and time. How do I fix this? Thanks!

Questions

 • Device Features

336

1

0

0

ATT Rewards Card not recognized for bill payment

When attempting to pay my DSL bill, the ATT Rewards Card is not recognized as a promotional card.  It won't agree with the expiration date imprinted on the card, or the expiriation date that I keep receiving warnings that it will end this month.  I tried both dates.  The bill payment system won't re

Questions

 • AT&T Internet Account

244

1

0

0

BUY SIMCARD in Los Angeles

Hello, I'm from Belgium and I will be visiting USA for 3 weeks (14 july 2014 until 03 august 2014).Wel be travelling from LA to PAGE, CEDAR CITY, LASVEGAS and SAN FRANSISCO. In Belgium you can buy a simcard, for USA-use, that provides you with: unlimited national and international texting.2GB data.u

Questions

 • Wireless Account

4.7K

2

0

0

Phone Unlock help!

Hello, so i recently bought a at&t phone from someone online and i thought it was unlocked and it isnt cause when i insert my sim card (not from at&t) it says something about sim card network unlock. so basically i put a appliction on at&t unlock your device but i couldnt get accepted cause i dont k

Questions

 • Android

278

1

0

0

The data is not working on prepaid card

Hi,I have a prepaid car with AT&T and it was working just fine until a few days ago. I don't have access to my data anymore outside of wifi. I can only do "emergency calls" and I have no internet if I am not connected to the wifi. I tried to turn my phone off and on, and I did everything I could thi

Questions

 • Android

2K

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.