We cancelled our internet service and Gerald the AT&T csr told me that I needed to return the router to AT&T. He stated that the instructions were easy to find on the internet. Well, I searched the internet and received tons of different opinions, advice, people complaining about being charged for u

I cancelled my service but am still being charged because the bill was for 1/10/18 to 2/9/18 and I cancelled on 1/15. How can you charge me a full month when I had the service for 5 days? I've called customer service and one person said it would be prorated and one said I have to pay the full amount

Hello,BestBuy at&t rep activated my account (bogo offer), but was unable to port the second number. So rep called at&t and cancelled the account immediately. But after 2 weeks I got a bill from at&t, with full iphone price, acitvation and taxes. I called at&t and they advised me to go to best buy st

Ok so recently I switched over to AT&T from T-Mobile back in April 2017. I visited the eastvale ca location. When signing up, due to a promotion at the time a representative offered a buy on get one promo for the iPhone 7+. With the offer and the PROMISED billing amount I agreed to join. Everything