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How to Return AT&T Modem?

We cancelled our internet service and Gerald the AT&T csr told me that I needed to return the router to AT&T. He stated that the instructions were easy to find on the internet. Well, I searched the internet and received tons of different opinions, advice, people complaining about being charged for u

Questions

 • AT&T Internet Equipment

33.7K

13

Being charged for Uverse when it was cancelled

I cancelled my service but am still being charged because the bill was for 1/10/18 to 2/9/18 and I cancelled on 1/15. How can you charge me a full month when I had the service for 5 days? I've called customer service and one person said it would be prorated and one said I have to pay the full amount

Questions

 • AT&T Internet Account

61

0

0

0

Account activated and immediately cancelled by BestBuy but received bill from At&t

Hello,BestBuy at&t rep activated my account (bogo offer), but was unable to port the second number. So rep called at&t and cancelled the account immediately. But after 2 weeks I got a bill from at&t, with full iphone price, acitvation and taxes. I called at&t and they advised me to go to best buy st

Questions

 • Wireless Billing

112

1

0

0

Unresolved billing issue

Ok so recently I switched over to AT&T from T-Mobile back in April 2017. I visited the eastvale ca location. When signing up, due to a promotion at the time a representative offered a buy on get one promo for the iPhone 7+. With the offer and the PROMISED billing amount I agreed to join. Everything

Questions

 • Wireless Billing

127

1

0

0

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