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Customer Service did not make the changes they promised, then hung up on me

I have been trying to cancel my DSL for most of the afternoon because they were not able to give me the price for the service they promised me last month when I called about being overcharged. Not only did they refuse to credit my account as they had promised previously, but I just spent 45 minutes

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Lost Sim card

I lost my new sim card so I been using my old sim card with my old number on it which is connected to my old account. I want to cancel my new account because I dont want to pay for two accounts. The problem is I can't access my new account because I dont have access to the text messages for a pin nu

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