Help please.. how do I cancel autopay from my prepaid service now that I am in Australia?

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Hello AT&T community, I have ordered an iPhone 12 Pro Max through AT&T Chat two days ago, when I went and checked my order status today It was cancelled anthe request has not been made by me. Now, I have to sit and spend a couple of hours with Support Rep on Call/On Chat and get all t

Hi..   I'm thinking of canceling my POTS based landline since it's only used by telemarketers now and isn't used at all.   I have U-Verse TV and Internet and I have no intention of every changing to anything else.  Ever.  Since February when the covid-19 spread about, my family was stuck at home to

Hi, I have 85$ prepaid plan when i used to be in USA, now I currently out of the country and I cancelled my subscription when i left before COVID-19 outbreak, back then I activated the auto pay method since I already left US and I'm not using the line anymore why Auto pay is still charging to my cr

Hello, I am reaching out for help because I feel like leaving AT&T after this horrible experience after being an AT&T customer for over 20+ years. This is what happened:  I went on a cruise out of the country from Apr 17- Apr 24, 2022 (from New York City to Bermuda and back) On the

I’ve been an ATT customer over ten years. I have 8 mobile lines / devices on my account. 2 weeks ago I upgraded one of the devices - ordering a new iPhone- thru the app on my phone. It asks where I want to ship the phone and it’s for my son who is at college so I put in his address. A day or two lat

How to cancel?? I want my money back! ZERO customer service + no appleTV info ='s bye bye!

I have been trying for over a year now to cancel my account with you guys and you are continuing to take out $65 from my bank. I just turned off the automatic payments but I'm afraid this is going to ruin my credit because I don't want to pay anymore for something that I am not using. I have called

After being a customer for almost 20 years, I finally l left ATT. Every task, even simple things that I tried to complete online (upgrade phone, change service, etc.), always ended with me having to spend hours on the phone to get resolved.  It's not worth the aggravation.  Is there an ex

My fiance decided to order me an iPhone for my birthday and since he was a new customer he had some promotions. He made the order online, they took the money and not long after he recieved a confirmation email with a tracking number and a delivery date. The VERY NEXT DAY, he recieved an email that s

I canceled my landline service through CenturyLink over a year ago. Apparently it had AT&T long distance service with it and I am still getting bills for that directly from AT&T (never did prior to canceling the landline, it always came on the CenturyLink bill) for service that they can't even be pr

I tried to set up a bulk account from my apartment complex and was told that an account already exists for this address. Before this message was sent to me my service agent already contacted the previous tenant to disconnect their service. Sadly I am in limbo as they can't create an account for me (

Hi, AT&T team.I was relieved from the AT&T prepaid multi-line account. I changed my plan from the AT&T prepaid multi-line account($65 Unlimited Monthly Plan) to $65 Unlimited Monthly Plan by mistake. Is it possible to undo that? I hope that i won't lose the services associated with

I am having an issue with attempting to submit an unlock request.  I was unable to confirm the email sent to me within the 24 hour period before it expired.  When I try to submit a new request, I am told that there is already a request and that I am to confirm the email that was sent to me. But I ca

I can't seem to find any info on where to view the contract I signed with ATT internet. I'm pretty sure my contract is up so I should be able to cancel, but I'd like to view that prior to making the call to cancel.

Please tell me why att can't open my account to tell me what I'm being charged for? 7 years later, after switching to T Mobile and they paid for the switch, which is why I have the same phone number. But this is the 3rd credit agency you've attempted in 7 years. Sick of you people attempting to ruin

This past Thursday at 10 PM EST I placed a wireless order. Right after I placed the order I received an email asking me to scan a copy of my ID (front & back) which I did. I made several phone calls and was told several different reason why this was happening - none of which were in the least bi

I am writing to AT&T about why I am choosing to terminate my services.  I traveled to Asia for 2 weeks on November 10-25, 2018. During this time, I was alerted a text message from AT&T that I had incurred international data roaming charges exceeding $180 and was told to call AT&T right away. This da

Hi ATT -- It turns out for the past year I've been charged for my old AT&T phone, even though I have not been living in the US.  It looks like it's on some sort of auto pay thing. I want to remove autopay, but I don't have an AT&T account, as far as I know, I don't know my phone number anymore, and