Hello, After about 3 months of trying to get my credit it has been a headache. I turned in 3 devices. 1 in store and 2 through the mail. I obtained credit on one line that i turned into the store and credit for 1 of the ones i mailed in. 2 second phone i mailed in i have not gotten any c

I was trying to reduce what I had to pay before my next due date and they system now says I owe money and turned off my account! I am trying to find a way to talk to a person directly as when I sign in it takes me to another screen and the program to help doesn't show up. The site my log in takes

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

I was convinced switching from Verizon to AT&T was the best option for me. I couldn’t have been more wrong, everything was fine until they couldn’t locate my family’s trade-ins. Not a single employee, not even the man that set up my plan can help me resolve this issue. Why is this such a problem

Hello I'm a student who used AT&T service in USA as an exchange student. After graduating the high school, I came back to my hometown and I forgot to cancel the payment before leaving USA. I tried to access and cancel the payment in Korea but it is not possible because I can't get number code fo

I have been with AT&T since it was Cingular Wireless. Even though they are slightly more expensive than competitors I stuck with them because I was a big fan of the customer service and the company. Unfortunately, that has changed and I would like to cancel my service but it appears I am now stu

Of shore sales lie manipulate lie about not being able to look up accounts pursue sells at all cost even if u have account info to continue they will tell u they can't but they can will try and tell u they must verify u to transfer u just to gain access to account a ruthlessly hound u and tell u tha

I recently had some billing problems with AT&T and am expecting to have the issues rectified through credits posted to my account next month. However, I have to cancel my service due to work before the end of next month. How will those credits be attributed to me/fulfilled with me leaving AT&

I placed an online order and it was cancelled but the pending charge wasn’t released in “three days” as stated.

I have had 6 orders (6!!!) for 3 Iphone 12 mini's cancelled in the last couple of weeks. The first one I placed online with the help of someone in chat to "override" the address error I was getting - it was auto cancelled later that night.  The second one I placed though sales on the phone aft

I have been trying for over a year now to cancel my account with you guys and you are continuing to take out $65 from my bank. I just turned off the automatic payments but I'm afraid this is going to ruin my credit because I don't want to pay anymore for something that I am not using. I have called

After being a customer for almost 20 years, I finally l left ATT. Every task, even simple things that I tried to complete online (upgrade phone, change service, etc.), always ended with me having to spend hours on the phone to get resolved.  It's not worth the aggravation.  Is there an ex

I've been with AT&T for over 3 years. Had DSL, recently switched to internet air. No complaints with internet air. However, the billing overlap is outrageous. I was told there would be a 7 day overlap... OK, I understand that. Instead of a 7 day overlap I'm being charged for a full month use of

Hi..   I'm thinking of canceling my POTS based landline since it's only used by telemarketers now and isn't used at all.   I have U-Verse TV and Internet and I have no intention of every changing to anything else.  Ever.  Since February when the covid-19 spread about, my family was stuck at home to

My fiance decided to order me an iPhone for my birthday and since he was a new customer he had some promotions. He made the order online, they took the money and not long after he recieved a confirmation email with a tracking number and a delivery date. The VERY NEXT DAY, he recieved an email that s

I am now being sent to collections for $97.04 non return of equipment. Strange thing is that I returned the equipment and have the receipt from fed ex for the consolidation return.  I contacted att Directv when I received the first past due notice.  After the annoying ‘try to get someone

I have called at least 8 times in the past month to get this fixed.....but now there is an unexplained "outage". I already pay $60 for 6 speed...now I pay for a blinking service light. I really wish there was another provider in my area

I created a WiFi network, then I created another one. I want to delete the first one so it doesn't show up in the macOS list of available networks. I don't want to make each device forget the old network -- I want to delete the old one so that no one (including me) ever sees it again.

As the title says, I Cancelled my ATT service over a month ago and the representative 7 days into my billing cycle. I have been an ATT Cellular member for a *very* long time, part of the grandfathered unlimited data plan. I have been on autopay for just as long. Recently switching to Project Fi to s

I tried to set up a bulk account from my apartment complex and was told that an account already exists for this address. Before this message was sent to me my service agent already contacted the previous tenant to disconnect their service. Sadly I am in limbo as they can't create an account for me (