I have been trying to cancel my U-Verse TV service and just keep internet since July 2022! I have called several times, spoke with many different people, all have looked into the issues, "said" it's been corrected, given me credits for the inconvenience, yet here it is December 2022 now, and things

I'm a new customer to the AT&T company and I'm already disappointed in the service being provided. I live on an island in Alaska and the nearest AT&T store is a 20min flight away; I have no way to make it in person to the store and sort this out. I've had my first order canceled without expl

cancelled account and suspended lines fraud team cancelled service and lines

I am approaching 65 minutes on hold to try and cancel my att uverse subscription and my internet 100. at this point should I just go to my bank and fill out an unauthorized electronic funds transfer since I am unable to cancel my account due to them intentionally putting my on an endless hold ?

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Ordered an Ipad Air 4th generation from At&T because it seemed easy enough. I had gotten my apple watch through them and had paid it of and was looking for an upgrade for that phone line. Nothing on their website indicated that the item was backordered and the shipping estimates seemed reasonabl

Hi, I moved back from US to Europe and now based in Europe I cannot access my AT&T prepaid account (under paygoonline.com) anymore to end my AutoPay. How can I reach anyone from AT&T to cancel my prepaid plan?   Thank you so much for your help! Best Sandra

I want to remove combined billing asap. It's a total scam to lock in ALREADY loyal customers. It prevents the ability to pay off remaining contracts and upgrade phones (or unlock your phone so you can go to T-Mobile instead). After 4+ hours on the phone with ATT customer services, 1 hour at the

Purchased prepaid card via ATT website. Port was confirmed but not completed. That was four days ago and still no service. Can't actually speak to anyone because the system does not recognize number. Current carrier is saying they have done everything needed. There only suggestion was to have ATT ca

As the title says, I Cancelled my ATT service over a month ago and the representative 7 days into my billing cycle. I have been an ATT Cellular member for a *very* long time, part of the grandfathered unlimited data plan. I have been on autopay for just as long. Recently switching to Project Fi to s

This morning I canceled my ATT service, and I going to tell you why. I had a 12 month introductory offer that expired in January, I have been paying $57 a month since then. On August 10 my modem stopped working. Called technical support, which goes to a useless call center in India and all they do i

Just what kind of business you guys are running? I had to search back to find an old confirmation email and then check the confirmation number and for my surprise, you cancelled my order and didn't even bother to send me an email let me know ??  I don't even know what's the reason?? 

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I'm sorry but you guys have to better than this....Cust Serv NIGHTMARE!How can I RE-enroll for this service?? I paid for the 90 days and now I want to keep it (now that I can't get my money back...) So now I want it, I want the free appleTV and I dont want to have to go to twitter for cust serv reso

Where to suspend my phone on vacation on www.paygonline.com. I can't find it. Please help me step by step. Thank you.

I am traveling outside the country for a couple of months, so I need to suspend or cancel my prepaid service on my unlimited account. But since I am using an international WiFi, I cannot access MyAT&T web page. What am I supposed to do?

I signed up for my Digital Life security system in March 2016. Before I had it installed I called to make sure the account could be transferred from my name to my room mates before installation. I was told it could easily be done even after installation. That it would take 24-48 hours. That was Marc

I'm writing this in quite an agitated state. Last month my girlfriend and I got two $40 prepaid packages to use with our phones while on a 3-week trip through the US. The employee at the AT&T store told us it would be no problem to cancel the plans after our stay in the States. But now we're back ho

I have had AT&T wireless for years and decided I wanted U-verse bundled. I called about a week ago to see what kind of deal I could get. After being on the phone with the sales guy for about an hour, I was promised all this stuff at a great rate. We scheduled the installation appt. and I asked for a

My phone number just got cancelled (probably as I've been outside of the country for too long due to Covid-19 displacement), and I can no longer access my iMessages.    How can I retrieve my cancelled phone number?