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Can AT&T look up an old phone number

I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca

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Order Cancelled by AT&T

I am active duty military stationed overseas. I am in the process for relocating to Norfolk Va. and attempting to order my phones online so they can be at our hotel when we arrive. Problem is, my billing address is from Ga, while my shipping address is Va so AT&T cancelled my order. I appreciate the

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94

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1GB AT&T Fiber does not let me work from home but Spectrum 500MB broadband does?

One of us works remotely - from home - 100% of the time. We recently got ATT fiber installed and this internet will not connect to the work SQL server or upload any reports. The spectrum broadband does work and uploads to the work server with no issues. How is that possible? How could twice the band

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27

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Discount expiration

My discount is about to expire in 36 days I have a $30 off/12m w/1y term $180 ETF first question when the 36 days are up do I pay the new monthly fee or is it the last discounted fee? second, if I cancel now to I have to pay the 180, or do I wait the 36 days to cancel?

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129

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I don't know what to do

Howdy, I don't know the best way to express how I feel about the last 45 days but I'll do my best.  I originally signed up a few years ago when gigabit first hit Austin and had a great experience for those few years.  I recently moved about a 1/4mi down the road and the whole experience has been a r

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181

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Billing for Service I never received

I was convinced by a good salesman to switch to AT&T, phones and Internet. We have had shotty coverage, but that happens, I can understand. The problem is that we never received the internet equipment, I have literally been on the phone with customer service for over three hours, I have the scre

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24

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Very POOR customer Service. What is the cost for terminating business internet?

Scheduling Specutrum as I type. Can't wait! Does anyone know how much they are going to charge me for canceling services? I am so disappointed in AT&T, they are supposed to be a leader in techology and they aren't even there for their business customers. After 2 hours today, I still was not ab

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33

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returned equipment, charged for entire month

I returned all of my internet equipment on Sept 19 to a UPS store, cancelled over the phone days prior but was still charged for all of September. Is this typical?

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Unable to suspend service

I wanted to suspend my service for 5 months as I will be out of the US and I have a local number in the country so I won't have to use my AT&T number but I am unable to do so as I cannot login to my account.Can anyone tell me if there are any restrictions on accessing my account outside US or any al

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47

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Cancel service

I signed up about year from last August.  In August my rate doubled, so I called to see if if I could get it reduced.  They reduced it 30 bucks or so but of course, extended my contract for another year.  Now I am having trouble with getting email from my own domains on my ATT network.  It works fin

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690

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AT&T Withholding My Refund

Brace yourselves. This is a long one. I moved out of an apartment in mid-May, and cancelled my AT&T account, but in the move I misplaced my receiver and equipment then (of course) forgot about them. I was annoyed when I was billed $341.68 for the equipment in August, but knew it was my own fault. I

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691

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ATT SERVICES/BILLING ARE CRAP

My Internet and U Verse charges have increased little by little over the past year, and internet speed was not as good as I had expected. Last month I cancelled my service 7 days into the Billing cycle. When I received my final statement, it was for a FULL billing cycle, not for the 7 days I had se

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64

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Difficulty canceling GoPhone payments from abroad (don't know my # any more)

Hi ATT -- It turns out for the past year I've been charged for my old AT&T phone, even though I have not been living in the US.  It looks like it's on some sort of auto pay thing. I want to remove autopay, but I don't have an AT&T account, as far as I know, I don't know my phone number anymore, and

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87

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Request to cancel a duplicate transcation/order

Hi, may I ask how I can cancel a duplicate transaction. I made a paypal payment this morning, but the website showed error message. I then made another payment via card and it succeeded. However, a few minutes later paypal sent me a notification saying the previous order was placed, which made it

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55

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Missing the email contact address to get in touch with the AT&T PREPAID customer service

Hello, I am outside US since mid of january. I can not access nor receive Text messages from the mobile phone since then aa well I can not open my personal area on AT&T online prepaid to access my account. I urgently (today) need to ask AT&T to shut down the service and ask them for a refund as they

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Closed

Having trouble trying to cancel prepaid autopay system

I am currently out of the states, and I will be out of the states for about a month or two. However, I am having trouble trying to cancel my prepaid autopay system. I have been trying to log into my account via my email address and it keeps telling me that the access has been denied. Obvio

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35

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Need my auto pay credit

I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

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34

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Need help resolve mess caused by uncaring living at & t acct wireless rep manager

This is NOT FULL LETTER PLEASE GO TO LINK FOR FULL EOUOFNT LET SUBMIT ALL TOO MANY WORDS Logan Williams, AT&T management rep show up at my house. here for over an hour. Pushing  sales on me that he was going to give me all these deals that I would have a better deal than I was getting already I h

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26

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Is this just a simple error or something more sinister

someone’s sim cards were mailed to my home address. I’m not an AT&T customer I received 3 sim cards to my address with another name on the package. Is this just a simple error or something more sinister?  How do I find out?

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96

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AT&T not willing or able to unlock Device.

I am in the process of switching from AT&T. I have moved all of the lines except one. This one device is paid off and been in service for more than one year. They tell me there was a technical issue with a device replacement a month back. I have spent many hours on the phone with Back-office tea

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