Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (564)

Relevance
Getting Screwed out of $500

Had to resubmit my rant. I was out of town and didn't know I had responses. This website "closed" my question. I'm not sure how to re-open so that why I'm reposting ATT is trying to scam me and pay for their mistake! The following is the most utter corporate (Edited per community guidelin

Questions

99

7

0

911 Hangup Calls

So, we were getting visits from the police due to 911 hang-up calls...4 so far! I canceled the AT&T phone number(POTS line) they were supposedly coming from. They they continue to happen but now, the police say the calling number is different but yet, still tied to our address. Any suggestions

Questions

14

2

0

ATT wireless is too expensive

ATT wireless is too expensive and has no plan for low data user. I have been an ATT Wireless user forever. I am now paying over $104 a month for two phones. This is a 6GB plan and we use .1GB per month. We only use data at home over WIFI except for occasional email, GPS, and an occasional we search.

Questions

606

5

0

Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

30

1

0

Used the app to Cancel a line

I used the app today, to cancel a phone line and a tablet. I clicked on the device and selected Options. Then I clicked on the icon that says 'CANCEL A LINE'.  I filled out the form and submitted it.  There was a pop-up to ask if I really wanted to cancel this device.  I chose Yes,

Questions

105

4

0

Retention Pricing

I have a hard time understanding the price increases from AT&T. I understood the first year why I could not keep my pricing the same as I was a "NEW" customer to AT&T. Now here I am a year later and I am having to renegotiate this pricing arrangement and again I am being taken advantage of. As a rep

Questions

1.5K

12

0

0

Why Direct TV and AT&T Lost 10 Billion in 30 days After Deplatfroming NewsMax and OAN

I want to express my displeasure with your decision to deplatform Newsmax TV. It was a terrible decision, and as a result, we will be cancelling our 5 phone cell phone coverage with you after 11 years. You go woke you go broke.

Questions

957

14

0

What is the address for AT&T collection debts department so I can send documentation?

What is the address for AT&T collections department for a past-due debt?

Questions

1.4K

3

0

Trying to speak to a human - "One minute wait time"

Why is it sooooo hard to speak to someone to cancel service ?    I'm finally told my wait time will be less than a minute, but like every other time I hear that, the loooooong wait begins.     It keeps sounding like I'm finally going to speak to someone (phone ringing), but then I just hear another

Questions

190

0

0

0

Cancel prepaid sim card from Europe

Hi!I would like to cancel the prepaid subscription I bought in the US since I'm not there anymore. Back in Europe I cannot get the 8-digit-one-time PIN to log in and block the payment. Are there other ways to cancel the subscription? Thanks

Questions

101

1

0

0

having a problem placing order

my order was recently canceled

Questions

31

1

0

coverage and options

To Whom it may concern, I have been a customer for 20+ years and have a family plan with my 2 sisters and 72 year old mother and in general, your service has been pretty good. About 10 years ago, My sisters and I noticed that my mother had to go out to her car to make phone calls because the service

Questions

37

1

0

Upgraded services and put us on a contract against our consent

Last month we transferred a cutomers exsisting services over to be billed to us. It was supposed to be at temporary situation as the house the services are being provided for is vacant,and for sale. We were asked several times during the transfer process if we wanted to "upgrade" the exsisiting serv

Questions

532

3

0

0

Out of country, need to cancel wireless phone account. Can't login in to my account or call any of the numbers listed

I left the US last month and due to unforeseen circumstances will not be returning anytime soon. I am trying to cancel my wireless phone account, but I cannot login to my myAT&T - I get an error, asking me to call 611. Which brings me to the next thing. I have tried calling all the support c

Questions

44

1

Owner

I returned a equipment via UPS store per your instructions years ago and used your pre paid upc code print out for shipping the equipment back to you and you still charged me for equipment and reported me to creditor for collection that i have recently found out about. I C System Inc.   Accoun

Questions

41

2

0

Cancelling my contract

My relatives are going to add me to their family plan, and so I need to cancel my prepaid account. I signed up for my account either towards the end of 2018 or early in 2019. If I cancel my contract now, will I pay any early termination fees, and how do I cancel my contract?

Questions

37

1

0

Shocked at treatment after assumption of responsibility!

A bit of a long storey, but I find this absolutely rediculous. I have been a customer for 8 or 9 years now, and have always (until recently) had excellent customer service and nothing but good things to say. Turns out I had only been treated decently because my ex wife had the account in her name si

Questions

290

1

0

0

Why does AT&T not prevent malicious robocalls/SPAM?

I’m disgusted at how I have to put up with non-stop calls day in and day out, mostly from numbers that are mirroring my phone number but randomizing the last 4 s digits. My bill collectively (Just wireless) exceeds $400 /month. My number is 847-338-XXX and these are the SPAM/Robocalls I’ve receiv

Questions

88

4

0

Cancelled AT&T prepaid order

My online AT&T prepaid order number (Edited to remove personal information) was officially cancelled on July 14, 2020.  The order was for an AT&T Prepaid Sim Card with the $75 service plan.  I have not been refunded for the cancelled order for July 14, 2020.  I keep getting the run around on the dar

Questions

87

1

0

AT&T business account with no access - continue to get charged

I've been trying to cancel an old AT&T business account associated with my business for several months. I don't have the proper login info to access anything online and get denied access to the account over the phone. Anyone on here who can help? They are linked to our operating account and t

Questions

21

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.