I've tried for more than a month to switch my AT&T landline service to Verizon. AT&T is cancelling landline service in May. Despite trying multiple times and being on the phone for more than 14 hours total, it still has not happened. I want to keep my phone number, but Verizon says At&T

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve

I have recently had my account canceled and I am trying to reinstate my service agreement, however, I have a few concerns: I keep hearing that there will be a necessary credit check." I am told that part of it is to look and see if there was a deposit made on a phone associated with an account and t

Howdy, I don't know the best way to express how I feel about the last 45 days but I'll do my best.  I originally signed up a few years ago when gigabit first hit Austin and had a great experience for those few years.  I recently moved about a 1/4mi down the road and the whole experience has been a r

I am in a country where I cannot connect to my ATT service and I need to get help from a live rep, HOW? I keep getting run in circles with automated chats that want me to sign into an account that I can't sign into. HELP!  This is really rotten ATT support.

Ever since I upgraded to the iPhone XS Max and they started with the new 5G service I have TERRIBLE service at work... and we have an AT&T tower ON THE BUILDING!!! I want to throw my phone every single day! It switches back and forth sporadically from 4g lte to 5ge...its making my brain hurt and mak

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

I want to cancel landline. We have family plan for cell phones with AT&T. Don't need landline any more.

Brace yourselves. This is a long one. I moved out of an apartment in mid-May, and cancelled my AT&T account, but in the move I misplaced my receiver and equipment then (of course) forgot about them. I was annoyed when I was billed $341.68 for the equipment in August, but knew it was my own fault. I

Where do I call to make sure the house I just sold has cancelled the service to it?

Terrible service!! I will never use or recommend them to anyone!  We recently moved and signed up for AT&T internet service at our new place.  Everything was fine at first, but after exactly one month our internet stopped working.  We looked at our account online, only to find ou

Back in the beginning of 2022 I transferred the DirecTV and ATT Internet account from my aunt to my name since she is no longer wanting to take care of the bill. After continuous tries with the TOBR, I finally was able to finalize the transfer. I even got the customer service summary and it says the

I need help cancelling my prepaid account. I have called the number and cannot get anyone on the line. I call the main ATT line and they can't help me. I also try the link to log in to my account and it won't work. Please help.

Good evening my friends, I am Mohammed from Saudi Arabia If you bought a device from Best Buy via the at&t network, it arrived in Saudi Arabia Can I deactivate the SIM card and use a local SIM card?

That's right, straight up scammers! Really It seems as though they just don't care who they con. Also, crazy they are getting away with it. Okay, I'll get on with it. On 9/01/22 our home internet went out. Called att and strangely (oddly) enough they were out the next day to fix. It was a severed

I ordered a iPhone 13 pro max with a contact plan December 3 2022 through the guest checkout And it is January 8 2023 and still no phone. I talked to a customer service rep when I noticed it never shipped in December and they told me the 14th and it still never arrived. My phone was supposed to ship

If I were to cancel my AT&T landline (POTS) when would my last payment be due. When canceling does that stop Autopay and Paperless billing? Should I stop (pause) Autopay right before I call to cancel. Here is what my Statement says for example (Current Statement) Billing Date Feb 1, 2022

Sold phones that I called right back to CANCEL.. . but they arrived the next day. Boxed them up with shipping label..sent the back the next day. 2 months of billing cost of phones and now SERVICE!

I used the app today, to cancel a phone line and a tablet. I clicked on the device and selected Options. Then I clicked on the icon that says 'CANCEL A LINE'.  I filled out the form and submitted it.  There was a pop-up to ask if I really wanted to cancel this device.  I chose Yes,

ATT wireless is too expensive and has no plan for low data user. I have been an ATT Wireless user forever. I am now paying over $104 a month for two phones. This is a 6GB plan and we use .1GB per month. We only use data at home over WIFI except for occasional email, GPS, and an occasional we search.