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HOW TO CANCEL THIS GARBAGE SERVICE?? Who wants to go to twitter for their customer service??

I want out! The arrogance of these people to think we want to go to twitter for customer service!! appleTV doesnt mail for a few weeks & thats a maybe?? forget it, I'll stick with cable. I want a FULL REFUND now!!!!

Questions

 • 2016

269

6

0

0

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Official Solution

Cancel prepaid card

I recently travelled to US and bought a prepaid card, now I've returned to Melbourne, Australia, but just realised I've been charged another $40, so I think it's set up as auto-charge, and I need to stop it. I know I can contact my bank to block the credit payment but I'm a bit worried that I'll get

Questions

 • Account & Usage

1.5K

1

0

0

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Official Solution

Can't cancel my prepaid account from abroad

Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a

Questions

 • Account & Usage

27

2

0

Accepted Solution

Official Solution

Family plan for my suspended number is canceled, how can I avoid canceling my number?...

I suspended my number after moving abroad, at a cost of $10 per month. It’s one line in a family plan. Technically i could cancel my suspension within 6 months anytime.But today my holder told me everyone in the family plan has left the plan cuz she herself will move abroad and suspend her number ne

Questions

 • Wireless Account

209

3

0

0

Accepted Solution

Official Solution

How do I cancel my ATT Prepaid account?

How do I cancel my account?

Questions

 • Account & Usage

287

2

0

0

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Official Solution

Prodigy Account being Closed due to version upgrade?

ve received two emails indication that my version needs to be updated. I feel this is phishing.  Am I correct?: Dear User,   Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent

Questions

 • AT&T Internet Security

77

3

0

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Official Solution

Best way to cancel one account and open new account while also keeping numbers from 1st account.

I would like to participate in new customer offers that I am unable to as a long-time, loyal AT&T customer (~25 years). I think the only way to get the discounts on offer is to close my current account and open a new one. (I am not under contract) (the alternative is to switch to another carrier, w

Questions

 • Wireless Billing

1.6K

7

0

Accepted Solution

Official Solution

Cancel VESTA AT&T Prepaid

I was working in the US in 2019 and on return to Australia canceled my VESTA AT&T Prepaid service. I have been charged a monthly fee for VESTA AT&T Prepaid since November 2019. I want to cancel it immediately and be refunded for what now is a significant amount. I have tried calling the inte

Questions

 • Account & Usage

188

2

0

Accepted Solution

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Order processing ATT won’t cancel

I ordered a phone online to pick up in store. It said same day as they had them I’m stock. 12 hours later the order is still processing. I attempted to cancel the order through customer service and they told me it wasn’t possible. So now they have my money, and my new phone, and I have no options? T

Questions

 • Apple

1K

2

0

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What is the proper procedure for porting an AT&T digital phone (*not* wireless) to another carrier and cancelling AT&T service?

What is the proper procedure for porting an AT&T digital VOIP (think landline) phone line (not wireless) to another carrier and cancelling AT&T service? I currently have AT&T Phone Unlimited digital (VOIP) phone service.  Thank you.

Questions

 • AT&T Phone Account

464

8

0

Accepted Solution

Official Solution

How do you cancel a landline-person is deceased

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

Questions

 • AT&T Phone Account

371

2

Accepted Solution

Official Solution

New prepaid SIM card returned. Will i be charged any amout?

Hi, I have ordered new prepaid SIM card from AT&T online. But i don't want to use the SIM in my phone, so i returned the SIM to given return address without any activation. please address my concerns 1. Will i be charged any amount? 2. How can i know my returns is completed?

Questions

 • More AT&T PREPAID Discussions

96

2

0

Accepted Solution

Official Solution

Cancelling cell contract from the UK

I'm trying to cancel my cell contract from the UK. How can I do this? The AT&T telephone service won't allow calls from the UK, so I can't really speak to anyone that could help me with this. Right now I'm getting billed for a service that I am not using, and will not use again. Any help would be mu

Questions

 • Wireless Account

25

1

0

Accepted Solution

Official Solution

How do I cancel my DSL service?

Need to cancel my DSL service.  Don't have a working computer at home anymore, so we are constantly paying for a service we can't even use.  Tried calling.  Stuck on hold for 25 min. until the phone (landline) went dead.  Have been trying to find a way to cancel service online (on a public computer,

Questions

 • AT&T Internet Account

4.1K

3

0

0

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Official Solution

Canceling Monthly Prepaid payment outside of US (In UK)

Hi, I signed up for a PrePaid monthly auto paid sim and I have no left the US and now want to cancel it. I tried to go on my Myat&t account but it sent the password to my at&t sim card which does not have signal so I can't login to cancel it.I called the  1-800-901-9878 (US number) and I called 0044

Questions

 • Account & Usage

1.1K

2

0

0

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Official Solution

Does cancelling my prepaid Autopay mean my service is cancelled?

I have been in the US for a year so using a ATT prepaid service, paying monthly with autopay. I am returning to the UK this month so need my phone plan to be cancelled. I have cancelled autopay on my account, does this mean that my plan will end next month or do I need to take any more action? Thank

Questions

 • Account & Usage

3.4K

1

0

0

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Official Solution

How to Cancel Prepaid Account – Information from AT&T

AT&T PREPAIDSM service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service.   To cancel AutoPay for your AT&T PREPAID account, perform the following: Sign into your account (Your in

Questions

 • Account & Usage

3.9K

9

0

Accepted Solution

Official Solution

Cancel my prepaid plan being in another country

I moved to Argentina and I want to cancel my prepaid plan.When I try to do this using myAT&T the webpage told me that I needed to reset my password. The problem is that is sending an SMS with my password to my cellphone number and I can't access it from here. How can I cancel my service?

Questions

 • More AT&T PREPAID Discussions

25

1

0

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Official Solution

Can I use same Sim after three months ?

I am Indian citizen visiting US on business . Enjoyed my prepaid service for three weeks. I will leave this week. I paid for this month only, with no Autopay. I will have to travel back to US after three months. If I retain my SIM and want to pay for the month after I arrive, will prepaid account st

Questions

 • Account & Usage

32

1

Accepted Solution

Official Solution

Canceling Mobile Plan from Canada

I traveled to the US 2 month ago. I bought a new sim card and I said to the AT&T staff I use the 40-$ plan for only 1 month, because I backed to Canada after that. Until now, however, I have charged 80$ for 2 months.I dont have any ID and password to make a live chat, dont have any customer service

Questions

 • Plans & Features

1.2K

4

0

0

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