
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Anonymous Call Rejection* (*77) – Traditional Landline Anonymous Call Rejection* (*77) intercepts calls from people who have used a blocking feature to prevent their name or number from being provided to people they call. When Anonymous Call Rejection is activated, callers hear a messa
Questions
•
AT&T Phone Features
Accepted Solution
Official Solution
Are you receiving unwanted calls, spam calls? Are you concerned about numbers that look like yours? We have great tools and features that can help with these unwanted calls. Note: If you did not initiate contact with AT&T or any other company, do not share your information. If you were
Questions
•
Account Features
Accepted Solution
Official Solution
I'm traveling to China next month. I'm just wondering if I can receive calls from the US since there will be business calls. Do I need to activate any package? I'm using an iPhone SE with the $45 plan.
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I forward calls from my iPhone to a tracfone to trick my parents. Will the bill mailed to them show that I am forwarding calls?? If so, is there any way to disable that from my iPhone?
Questions
•
Wireless Billing
Accepted Solution
Official Solution
Closed
Hi all! The amount of calls you can block with Digital Phone has been increased from 20 to 100! You can now block more of those pesky calls! You have two options to enable and setup this feature: Online: Log into your account via att.com Hover over the banner and select Home Phone then Mana
Questions
•
AT&T Phone Features
Accepted Solution
Official Solution
Closed
If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot you
Questions
•
U-verse TV Account
Accepted Solution
Official Solution
Digital Phone - Do Not Disturb Call Feature We understand that some of our members are not receiving phone calls. This could be related to a feature known as Do Not Disturb. This feature prevents all incoming calls from ringing through, giving callers a busy signal. In some instances, this
Questions
•
AT&T Phone Features
Accepted Solution
Official Solution
Closed
How to stop unwanted or harassing calls? Deal with annoying or harassing calls as soon as they start. Help protect your privacy with these tips: Add your name to the National Do Not Call Registry by calling 888.382.1222 or visiting www.donotcall.gov. Make sure you a
Questions
•
AT&T Phone Features
Accepted Solution
Official Solution
I just received a recorded call from AT&T saying my account was compromised. Wanted me to key in last four digits of my social security number. I ended the call and did not give the information. The weird thing is the call was coming from my phone number. Anyone else have this happen. And how do
Questions
•
Apple
Accepted Solution
Official Solution
Can someone let me know if att offers that or maybe it's called something else?
Questions
•
Account Features
Accepted Solution
Official Solution
Over the last week, I've been receiving anonymous harassing texts and calls from multiple numbers. I block those numbers then receive more. Is there a way to block any unknown numbers? Only receive texts/calls from my Favorites? Thank you for any help.
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I just got a call from a 1-800 number ending in 8804. It was a recorded message saying that my AT&T account had been flagged for security reasons, and to give the last four numbers of the social security of the account holder "after the beep" in order to avoid an interruption in service. It sounded
Questions
•
Wireless Account
Accepted Solution
Official Solution
Closed
Remote Call Forwarding is an easy way to turn on Call Forwarding when you’re away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN. If you alread
Questions
•
AT&T Phone Features
Accepted Solution
Official Solution
HiI am trying to call AT&T @ (800-947-5096) to speak with a rep...well it's now all automated; and only want pay' cuz they have your #...I have to keep hanging up as they don't respond to NO!!!
Questions
•
Wireless Account
Accepted Solution
Official Solution
Are you receiving unwanted calls on your home phone? What about spam calls? Are you looking for a way to block these types of calls? We have some great tools and features that can help you do just that and more depending on the type of device you have. Digital Home Phone Digital Call Blocking
Questions
•
AT&T Phone Features
I recently scheduled a switch from Uverse to another provider and was going to transfer my phone number. The day before the scheduled switch I decided to cancel and keep Uverse. I was assured the phone port was canceled along with the other installs. The day of the scheduled install I noticed when p
Questions
•
AT&T Phone Features
I have a friend I'm calling to and since a week there some issues going on. Every time I make the call I just get this message "subscriber is not in service and a number error code. Maybe changed to another phone number and this line is dead now? Why sms get delivered though?
Questions
•
Android
Hi. I am suddenly unable to receive either texts or calls, but I can send texts and make calls. This is pretty unacceptable. I have a Samsung Galaxy S5 Active. It hasn't been rooted and has Android 4.4.2. Texts I received my last text last night. I've been told that texts were sent to me this mo
Questions
•
Samsung
I'm trying to set up conditional call forwarding on my Samsung Galaxy S7 Edge, so I can use the YouMail app for my voicemail. I need to set it up only for "forward when busy", "forward when unanswered", and "forward when unreachable". Each time I try to set it up for any of these, I get the followin
Questions
•
Device Features
Alcatel idealxcite/ cameox 5044r Android 7.0 my "call" has stopped. I can't call out unless I go into my contacts find the person I am trying to call and press their number, then immediately I get this message " Call app has stopped working" I can't find out who has called me or what calls I have mi
Questions
•
Android