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AT&T's Response to the Fires in California

Our thoughts are with everyone impacted by the fires in California and our customers who have friends and family there.   To keep AT&T wireless and AT&T PREPAID customers in areas directly affected by the California fires connected during this difficult time, we’re providing unlimited talk, text an

Questions

 • Wireless Account

1.6K

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AT&T Providing Relief for Californians Affected by Power Shut Offs

We continue to work with the power companies in California to keep our customers connected during this event.   We are closely monitoring our network and are aware service may be affected for some customers in affected areas. Our teams are deploying resources throughout the state, including bringing

Questions

 • Wireless Account

1.2K

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How AT&T is responding to the wildfires in California

Keeping our customers and emergency responders safe and connected is always a priority, but it’s especially important during an emergency such as the California wildfires. To learn about what AT&T is doing to help, please visit: California Wildfires: Response & Live Updates   Additional information

Questions

 • Wireless Account

815

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Glendale Prehistoric Internet Speed

Hello, I am hoping to bring awareness to the issue of slow internet speed in my area..I live in Glendale, CA and it has come to my attention that the only internet speed available here is 3 mgbps, which is simply flabbergasting. My boyfriend is Deaf and requires a video relay service to use the tele

Questions

 • AT&T Internet Security

262

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Data Overage Charges Reversal Request - Any Help?

Usually before I travel outside the US, I suspend my services till my return.This time I had to go unplanned. along with that the following mistakesEven-though made sure Cellular data is off, never payed any attention to cellular data options(roaming off or on). mistake 1Most of my trip was silent(n

Questions

 • Wireless Billing

274

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When the AT&T store is not resolving the issue about your new connection, how to escalate?

I was wrongly informed by a AT&T store agent when I took a new connection. I tried to contact the customer service and the store but they are not resolving the issue and on top of that store manager was so rude. When we ask her manager details she refused to provide the details and she was like do w

Questions

 • Wireless Billing

326

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Internet 25 plan cost in California with modem rental charge?

So my family has internet 25. Right now its $40 a month. I need a new modem because mine is outdated. With the new policy they force you to rent the modem for $7. So if I upgrade my modem to quadruple my internet speed will I be paying a straight fee of $47? Are there any hidden fees that I will be

Questions

 • AT&T Internet Plans

126

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