
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Greetings,Things are looking down with my carrier from the perspectives of coverage and customer support. I would like to know the estimated monthly charge for 3 lines. The 3 phones are Moto G 2nd Gen purchased unlocked. Total bill at present is around $106 mo. FYI, I tried AT&T BYOP website but got
Questions
•
Data & Messaging Features, Internet Tethering
I went to an At&t store tonight and had an At&t branded LG V35 ThinQ (BYOP) activated on a new sim card they provided and a prepaid service/data plan. Everything was fine, she made a test call to the store it worked. Data worked Great. I get home and data still works, text still works but i go t
Questions
•
Phones, Tablets & Devices
So I am currently in the process of switching both phones and companies from straight talk to AT&T. Im going from a galaxy luna pro to a note8 that has been used for AT&T service before. I bought the bring your own sim kit and 45$ prepaid plan which arrived a few days ago. I put the sim in and fo
Questions
•
Plans & Features
Here's the story: - I received my SIM card in the mail today through FedEx.- I tried to activate my phone through your website, but it won't let me because I have to create a myAT&T account, which the system won't let me do as well.- I tried to create a myAT&T account with my ported number and zip c
Questions
•
Wireless Account
I have spent hours and hours looking for 4g-LTE compatible GSM phones to use on At&t network because i was under the impression that At&t and so many more devices to choose from then Verizon. From what i am gathering there isnt hardly anything else out there that gets LTE coverage in the US then Ve
Questions
•
Phone & Device Upgrades
I would like to bring my own phone to at&t and my biyfriends phone too
Questions
•
Android
Even though the Pure Edition Moto X (2nd Gen) supports LTE, the IMEI number is NOT recognized when I go to the BYOP page. This is a problem, because I cannot reliably use LTE on my new Moto X even though I was using it just fine on my 1st Gen Moto X. Furthermore, none of the agents I spoke with are
Questions
•
Android