Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (9)

Relevance

Accepted Solution

Official Solution

Bring your own phone issue.

I brought four phones over from Verizon. Three of them worked flawlessly, but my fourth is having issues. My LG V30 IMEI is not showing in their system. Calls and 3g work, but it refuses to let me connect 4g. I went into the store and called in, but no one can help. I was told its an invalid IMEI an

Questions

 • Wireless Account

511

1

0

0

BYOD??

I'm trying to transfer my existing phone to AT&T.  I can find a web page that says "get thirty dollars off when you move" - but that discount disappears as soon as I go forward.  At one point I found a page that said the 3 gig shared plan was $40, minus $10 for automatic payment; but that disappeare

Questions

 • Wireless Account

135

2

0

0

Won't activate go phone account with my Galaxy S6 Active

Recently i bought a Galaxy s6 active and i tried to activate Galaxy S6 active on the ATT Go phone account on the ATT Go phone activate homepage. I entered my Galaxy S6 active imei then press the continue, this error message appears. "GP098: The IMEI you entered has not been recognized. Please

Questions

 • More AT&T PREPAID Discussions

433

2

0

0

Third Party Devices

Can people post links to third party devices that they have purchased elsewhere that work with DL please? Thanks!

Questions

 • Other

694

3

0

0

NEW SIM CARD 8GB PREPAID BYOD PHONE # XFER Problem after activation

Hi, I just received my new AT&T SIM card. I ordered it through the 8GB PrePaid BYOD plan phone # transfer from Tmobile. When I tried to activate online, I got the message that I can skip the activation step. However, I cannot make any calls with the new SIM; all the calls get blocked. When I tried t

Questions

 • Account & Usage

126

2

0

0

Ref new AT&T Plans (port in from TMobile)

Coming from Tmobile carrier unlocked galaxy S9 to AT&T $65 unlimited plan ($45 with auto pay). Lots of questions but want to be fully informed and feel many people can benefit from these answers! Please note these questions are specific to working with an unlocked tmobile device.-Will the following

Questions

 • Plans & Features

500

4

0

0

Support on AT&T for my Tri-band smartphone

Hello I am moving to Salt Lake City, UT this august and wish to bring my smartphone with me from India, but my phone is a tri-band smartphone which supports the following frequency bands :- 2G NetworkGSM 900 / 1800 / 1900 - SIM 1 & SIM 23G NetworkHSDPA 1900 / 2100 Will my phone work with an AT&T sim

Questions

 • Android

391

1

0

0

Switch from prepaid to friend's existing postpaid account

Hi, I want to switch from my prepaid plan to my friend's AT&T Next postpaid account. I wanna do so with my phone and my same number. I contacted the customer care and I got the response saying the postaid account holder (i.e my friend)  has to be present at the store to add my number and device to t

Questions

 • Wireless Account

618

1

0

0

If i bring my own device, will it raise my monthly bill

Right now i have a galaxy s 3 and i want to buy an iphone 6. I have an unlimited texting plan with no data and that is how i will keep it. Im on my parents bill and they dont want to pay for the data, and if getting the new device raises the bill, i wont be able to do it. I know that the galaxy s3 c

Questions

 • Wireless Account

105

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.