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Why can Directv treat people like this

I recently was approved for Directv Services at my home, I took off work to meet there 8-12 install window. by 11:30am no one contacted or showed up. I called Directv and was told my order was cancelled due to the previous owners having an outstanding balance for which they could not tell me anythin

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Why has ATT limited the time a voice mail can be stored to 30 days? Voice mails older are LOST?

I just ordered a new iphone 6.  Then my visual voice mails stops working on my current iphone.   I call the local store...they tell me its suspended until I activate it on the new phone.   I had voice mails that were VERY important to me on there.....from my gf that was killed in a car accident...an

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Switched to ATT from Verizon and did not get the promotions I was promised from the ATT store

In October I switched from Verizon to ATT based in part on the promotions promised from the ATT store in Waukesha WI.  I documented everything because it sounded too good to be true and now it looks that way.  What is my recourse and who can I talk to at ATT so this does not happen to other customer

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AT&T in store salesman scammed me

I was looking to change carriers from T-mobile and found the best deal from a salesman at the AT&T store on Harvard blvd in Irvine, his name is Cyrus.  Cyrus told my wife and I that we could switch to AT&T and get a free LG8 for each new line we activated for $160 per month plus tax.  This was the b

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How is it always the buyers fault!

I got scammed as well. It's funny how all the replies equal, it was the buyer's misunderstanding. No, it's your sales people that doesn't have the facts right. Logic and att receipts show they make most sales during a promotion. I bought my phones in April '18 and was told I'll receive my discount b

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I hate my Galaxy S7 Edge

I have been a long time Android, Samsung Galaxy customer but an even longer AT&T customer. To be specific 17 years, i have been a loyal AT&T customer. My number one complaint with this phone is the glass its extremely sensitive to breaking. I had a protective case on it and only dropped it one foot

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